Login and Dashboard
Accessing an institution's LearningSpace URL opens the LearningSpace login screen.
Initial Settings
The Initial Settings pop-up appears when loading the LearningSpace system in the browser for the first time after installation. Installers set the following attributes here for the entire system:
Language
Initial settings pop-up
Date format
Time format
First day of week
Location region
Location city
Admin password
Admin email
IMPORTANT: Location city and region must be set correctly here because this will set the system’s time zone. These settings cannot be modified later on.
The Initial settings pop-up will never appear again after this first login.
Note: Under System Manager > Local Settings, you can modify the following settings:
System time, Multiple languages support, Default language, Date format, Time format, First day of week, and Currency.
Email login
Users can log in with their email address or switch to Legacy login.
Once users have successfully logged in with a password created by the Admin or User Manager during User account setup, they can change their password by going to User Account Settings.
Password Change
Enter the new password twice, then click Submit.
IMPORTANT: You must use a strong password. See strong password requirements here.
The new password will not be accepted if:
One or more inputs are empty
The two passwords do not match
The password does not meet the strong password requirement.
IMPORTANT: When a device is added as an Additional station, the Login window will, depending on the settings, contain a Get Today's Activities or a Get Placard link.
See details at How to Configure Stations and How to Set Up the Get Placard Function.
Active LearningSpace Station
After you continue logging in, LearningSpace directs users to their Dashboard, which displays the modules accessible to them based on their privileges.
Legacy Login
With Legacy login, users must choose their account type—learner, SP, or Faculty—and either type their name or select it from the drop-down menu.
Card-based login
Users can log in to the system on any Hallway station by swiping/scanning their ID Card if the following conditions are met:
The 'Enable card-based login for Hallways station' option is turned on in the System Manager, General tab.
The computer used for login is added to the system as a Hallway station (System Manager, Stations tab).
A barcode/QR Code reader device is connected to the computer. (See Recommended Barcode and QR Code Scanners).
Users must have an active LearningSpace account, a Card ID registered in User Manager (Edit user), and an ID card containing the Card ID registered in the system for the respective user.
To use card login, neither the username nor the password input field should be selected, and nothing should be entered into either field.
Learn more at How to use Card-based Login.
SSO Login
SAML-based Single Sign-On (SSO) is supported in LearningSpace.
Once SAML SSO is enabled, a LearningSpace user cannot log into LS via the LS login page. When the user enters the LearningSpace URL, the Shibboleth SP (running on the main application server) will redirect them to the Identity Provider (IdP) login page.
For more information, visit the SAML-based Single Sign-On (SSO) Authentication page.
Password Visibility Option
Force Password Change pop-up
has been added to the LearningSpace login page to reduce login errors and improve user experience:
Login Screen
Login Issues
Unknown User / Incorrect Password
Contact your LS system administrator for assistance or use the “Forgot your password?” option.
Forgotten Password
In case of a forgotten password, use the ‘Forgot your password?’ option below the Login field.
If the username or email you entered is correct (i.e., registered within the system), you will receive further instructions via email.
“LS forgot password request, if this was not you please ignore. If you want to change your current password please click the link below. Note: the link is only available until <date> and can be only used once!”
Otherwise, you should contact your LS administrator.
A LearningSpace user will NOT receive the forgot password email if:
No user is found by the UCID or email address in the given LS system
Multiple users are found by the UCID or email address with the same email address
User is found by their UCID, but has no email address
Forgot Password Email
If your email address has been identified within the system, you will receive a forgot password email (if LDAP authentication is not enabled for your account. See How to Configure LDAP Login )
Forgot password email:
The email contains a password change URL
Clicking the URL will open a new page where the given user is logged in
The URL is only active for 24 hours
The URL can be used exactly once
Only the latest password reset URL will work
NOTE: Trying to use the generated auth to open any other page results in a Permission denied error
How to change a password?
Enter the same password twice, then click Submit.
IMPORTANT: You must use a strong password.
Strong password requirements:
Your new password has to be at least 8 characters long and needs to contain at least one of each of the following character types:
Uppercase letters (A-Z)
Lowercase letters (a-z)
Digits (0-9)
Special characters (e.g.,! @ # $ % & * etc.)
Error message appears when:
One or more inputs are empty
The two passwords do not match
The password does not meet the strong password requirement.
Computer Blocked
The computer will be temporarily blocked if the password is entered incorrectly 3 times.
After you're redirected to the login page, you can start repeated login attempts again after 15 minutes.
Contact your LS system administrators for assistance: they can either log in to the affected computer and disable the block or help reset the LearningSpace password.