AI Subscription

Overview

The Ehli - AI Subscription feature is now available in LearningSpace!

It gives everyday users a clear way

to see whether AI features are available,
to start or request a 60-day AI Assistant Trial,
to understand the remaining trial time, and
to contact the right administrators or Elevate Healthcare when support or renewal is needed.

The Ehli -AI Subscription marks LearningSpace’s first subscription-based product line, introducing scalable, value-based access to our AI-powered capabilities.

Ehli offers:

Significant time savings for faculty and staff.

Quality and consistency improvements in evaluation workflows.

The Ehli - AI Subscription for Essentials users includes Video Transcription

Feature	What you get	Where
Video Transcription	Written transcript of a recording	Video Review → Transcript

User Group	Main Capabilities
Admins	View AI subscription status on the Dashboard and in System > Ehli; Start the AI Assistant Trial after accepting the terms and conditions; See feature availability, expiration dates, and subscription history; Receive relevant email notifications.
Facilitator and Faculty	Can request AI Trial.
Learners	Can have access to transcription if it is enabled for them.

IMPORTANT: This is a cloud-based service, which incurs operational costs.

What’s New?

‘Ehli AI’ tab has been introduced in System Settings for managing AI Subscription.

“Ehli AI - Essentials Plan Trial” is visible on this tab, under Subscription.

Once the feature is available in a LearningSpace instance, LS admins receive an in-system notification “Start AI Assistant Trial”, introducing the AI Subscription.

Administrators can manually enable the trial in System Settings after agreeing to the Terms and Conditions and selecting “Start 60-day trial”.

A 60-day trial begins upon opt-in.

Ehli AI Tab - Start Trial Option

Ehli AI Trial - Active

How to start and manage the AI Assistant Trial (Admin users)

Admin users receive an email when faculty request the AI Trial.

This section guides you through the process of starting the Trial period:

1. Open LearningSpace and go to the Dashboard. The header shows the current AI subscription state.

2. Select “Start AI Assistant Trial “

from the Dashboard header,
the System Manager > Ehli tab,
or the AI information modal.

TIP: Admins can also start the trial from the Transcription tab of SRV.

3. Review the AI feature overview and accept the terms and conditions.

4. Start the 60-day trial. LearningSpace automatically calculates the trial end date and updates the trial status everywhere it is shown.

AI Assistant Trial - Active

LearningSpace admins receive a reminder email 30 days before the subscription expiry.

If the trial expires or the subscription is not renewed, AI features become unavailable:

AI functionality is disabled.
The System displays “Trial Ended.”

IMPORTANT: All previously generated data remains stored in the database, but will be unavailable on the user interface.

Use the “Contact us” button to reach out to Customer Support and extend the subscription. (ls-support@elevatehealth.net)

Once purchased, the Video Transcription AI function can be enabled via the respective toggle.

Learn more on the How to Start and Manage the AI Assistant Trial FAQ page.

How to request access to the AI Assistant Trial (Facilitator and Faculty users)

Check the AI status indicator on the Dashboard or the SRV Transcript panels.
Choose “Request AI Assistant Trial” in the header if AI access is not yet active.
Request AI Assistant Trial From Admin

3. Submit the request by clicking “Request 60-day trial”.
After the request is sent, the status changes to “Request pending” until an admin starts the trial or an active license is made available. LearningSpace confirms the request and notifies users with admin or system manager privileges via email.

Once the trial has been started, “AI Assistant Trial” is indicated in the header, along with the remaining trial time.

The “EHLI - AI ASSISTANT TRIAL” box will be available in the Single room view (SRV) Transcript tab.

Active Ehli Trial - Transcript tab (SRV)

Transcripts are only available for videos recorded after AI subscription has been activated.

Once the trial has ended, it shows up as “Ended”.

AI Assistant Trial Ended - Request Full Access

To submit a request for continued access to the AI Subscription features in LearningSpace, use the “Request full access button” in the Single Room view (only for trial users).

Local LS admins receive all requests about purchase or renewal in email.

If the subscription has been purchased/extended, this is what you see as a Faculty member during video review:

If a subscription has expired, nothing appears in the user interface.

Learn more on the How to request access to the AI Assistant Trial FAQ page.

Brief Summary

When faculty request a trial or request full (paid) access, LearningSpace sends an email notification to administrators so they can act on the request.

The free trial lasts 60 days. Around day 30, Admins get a reminder. On day 60, the trial ends, and AI features stop until you subscribe.
System managers must keep the AI Function toggle on in System Manager → Ehli AI.
Transcripts are created only for videos recorded while a valid trial or paid subscription was active (with Video Transcription enabled). Older videos usually have no transcript.

When AI subscription is unavailable

Transcript Tab

The Transcript tab in SRV remains visible even when AI features are disabled, using a blurred preview to indicate where transcript functionality would appear, without generating transcripts in the background.

“EHLI- AI ASSISTANT TRIAL AVAILABLE” script is visible, and trial can be initiated with the Start AI Assistant Trial button.

Ehli AI Assistant trial available - Transcript tab (SRV)

For more information about the AI features of LearningSpace, see

How to Start and Manage the AI Assistant Trial (Admin users)

How to Request Access to the AI Assistant Trial (Facilitator and Faculty entry users)