How to Request Access to the AI Assistant Trial (Facilitator and Faculty role users)
1. Check the AI status indicator on the Dashboard and SRV Transcript panels.
2. Choose “Request AI Assistant Trial” in the header if AI access is not yet active.

Request AI Assistant Trial From Admin
3. Submit the request by clicking “Request 60-day trial”.
After the request is sent, the status changes to “Request pending” until an admin starts the trial or an active license is made available. LearningSpace confirms the request and notifies users with admin or system manager privileges via email.

Ai Assistant Trial - Request Pending

Request Pending - Single Room View
4.

The “EHLI - AI ASSISTANT TRIAL” box will be available in the Single room view (SRV) Transcript tab.

Active Ehli Trial - Transcript tab (SRV)
5. Once the trial has ended, it shows up as “Ended”.

To submit a request for continued access to the AI Subscription features in LearningSpace, use the “Request full access button” in the Single Room view (only for trial users).

AI Assistant Trial Ended - Request Full Access

Request Confirmation
Local LS admins receive all requests about purchase or renewal in email.
Subject: Faculty Request for Continued AI Access in LearningSpace
Dear {ADMIN},
We are writing to inform you that a faculty user at your institution has submitted a request for continued access to the AI Subscription features in LearningSpace. Your institution's complimentary 60-day trial has ended, and the following feature is currently disabled:
Automated video Transcription
To continue using this feature without interruption, please contact your Elevate Healthcare Sales Manager to discuss available subscription options.
If you have any questions regarding the AI Subscription, please contact our support team at ls-support@elevatehealth.net.
Best regards,
The LearningSpace Team
If a subscription has expired, nothing appears in the user interface.
For more information about the AI features of LearningSpace, see: