Text item

An open-ended question type that has no preset answer choices but provides a text input field for respondents. Due to the free-form textual answers, these items are evaluated manually; that is, scoring requires faculty participation, referred to as Open-Ended Question Scoring (OEQS).

IMPORTANT: Only users with Open-Ended Question Scoring Data Entry privileges can evaluate answers submitted for text items.

The question is to be entered in the Question phrase field, while the textbox below allows for typing in any initial phrase if intended.

Character limit: By default, no limitation is set for the responses. That is, the character limit is zero. If changed, respondents could not exceed the set character limit.


Use the buttons in the item panel for further options:

Information - text field for additional information pertaining to the question.

Reported comment item - if activated, the item (question) and the answer will be displayed in the Comments Report of the Preset Reports in the Reports module.

The Comments Report displays comments if:

  • The Reported comment item icon is selected for that particular item in the Case Manager

  • Comments are entered into the Comments field during the Open-Ended Question Scoring process.

Answer required - if activated, a user cannot submit the checklist until that item is answered. That is, they cannot leave it blank.

Comment box - inactive


Comment box, activated (darker background), a text field is displayed on the item during data entry, providing space for additional notes.

Copy - a fully created item can be duplicated by copying the question with all the settings.

As with any added item, a copied one can be freely modified.


Scoring

Scoring notes provide scoring instructions and are displayed to the OEQS user during evaluation.

Scoring textual items has three available techniques. When clicking the Points button, a drop-down menu appears for selecting the scoring method: 


  • Not Scored - the item will not receive a score and will not be counted in the overall checklist score.

  • Direct - when direct scoring is selected, a Max. Score field is displayed where the maximum point value must be determined; OEQS users can choose to give any number in the range of zero and the provided score value.

  • Keywords - selecting the Keywords method prompts the Set Keywords button to be displayed. Clicking the button opens the Keywords Setup pop-up, where any word can be set with a fixed value thus, when typed in, the system recognizes and calculates a recommended score for the response (from the sum of the point value of the matching words), which is displayed on the OEQS page by highlighting the relevant words in the response text and also listing them with their values and the recommended score.

  • Questionnaire - Evaluation completed by answering a set of questions. The questionnaire can be created in the Special Section and then selected via the drop-down menus that appear when the questionnaire method is selected.

  • Joint Evaluation - Joint evaluation option is available for Text and structured text items in the Pre-encounter and Post-encounter parts of a case.

    A joint‑evaluation item always relies on a main item that uses a questionnaire scoring method.

    One or more joint‑evaluation items can be linked to a main item simultaneously.


    Joint Evalution Scoring Option selected

    Joint Evalution Scoring Option selected



IMPORTANT: A joint item can only select a main question from within the same section; the main question must be located in the same section as the joint item.

REUSE / COPY

  • Section reuse/copy:

    • If sections with joint evaluation groups are reused within case parts that allow joint evaluation, the main-joint question relation remains.

    • If sections with joint evaluation groups are reused within case parts that do not allow joint evaluation, the joint question will be set as not scored.

For details, see How to set up Joint Evaluation and How to use Joint Evaluation.

Share Scoring Note content with AI

Admin or Case manager users can add additional scoring notes at the question level for AI processing in the OEQS AI Assistant. This way, they can feed additional OEQS scoring-related content to the AI, so the AI's answer suggestions will be based not only on the learner response but also on the scoring notes.

Share Scoring Notes with AI toggle

Share Scoring Notes with AI toggle



For details, go to Items and OEQS Scoring Page NEW

Setting up keywords should be regarded as a guideline in scoring. It is recommended that the answers be double-checked and approved by the OEQS users.
If multiple spellings can be considered acceptable or if typos might be disregarded, alternative spellings can be listed within the same keyword field, separated by comma(s). In such a case, the system will calculate the recommended score for either one of the listed words.


For details, go to Items and OEQS Scoring Page NEW

For further information, visit our Case Manager and Cases - How to pages or watch our Case Manager Training Videos.