How to Edit or Delete Multiple Users

IMPORTANT: When editing multiple users, a maximum of six settings can be modified, and all selected users will have the same modifications applied to their settings.
The range of editable settings depends on parameters set in the System module.

The fixed, editable settings are the following:

  • Role

  • Group membership (assignment and withdrawal)

  • Default homepage

IMPORTANT: A user with User Manager privilege does NOT have access to roles including one or more of the following privileges: Admin, System Manager, Room Manager, Learner History/ SP Activity.


The settings editable depending on System parameters are:

  1. On the Groups & Users tab, select the users you want to edit by checking the box before their names.

  2. Click the Open button, which will prompt the Edit Multiple Users pop-up window to appear.




  3. Using the drop-down lists, edit the settings that you intend to modify.

  4. The pop-up window can be closed when finished, as any change is saved automatically.

  5. To delete all the selected users, click the three-dot icon and then select Delete.


Deleting will completely remove the user accounts from the database, along with the submits and scores of the affected users.

It is highly suggested to hide users (setting them to inactive) rather than deleting their accounts completely. Hiding removes the users from the affected lists to be displayed.

Learn more about the purpose and effects of hiding here.

For information about Inactive Learners, go here.

Via Batch User Create:

Editing multiple users' data is also possible via the Batch User Create (BUC) process, but only in accordance with the following criteria:

  • The settings intended to be modified are included in the header of the Excel template, and

  • The users whose settings are to be modified belong to the same group.

In case the modifications are to be made within the frame of the listed criteria, editing can be done as follows:

  1. Go to the Batch User Create tab of the User Manager module.

  2. Download the template of the targeted group by choosing it from the drop-down list.

  3. Carry out the modifications in the downloaded Excel file.

  4. Save the file to a directory that will be available when uploading.

  5. At Step 2 of the BUC process, upload the modified Excel file.

If any modification is invalid, the system will indicate it at Step 3 and not proceed until it is corrected.

6. Conclude the modifications by clicking Done at Step 4 of the process.



Numeral codes used in the BUC file

  • Inactive (column A):

    • 0 (or cell left empty) - active

    • 1 - inactive

  • Privileges (column J):

    • 4 - SP

    • 8 - learner

  • Race (column N):

    • 1 - white

    • 2 - black

    • 3 - Hispanic

    • 4 - Asian

    • 5 - other

  • Sex (column O):

    • 1 - male

    • 2 - female

  • Children (column P):

    • 1 - no child

    • 2 - biological

    • 3 - adopted

    • 4 - foster


For further information, visit our User Manager pages.