# ▪️ What should I do if I can’t see a camera?

If a camera is connected to the LearningSpace network and is ready to be used, its status is listed on the [**Cameras**](/doc/cameras-mN2MnWIAok) tab of the [**System module**](/doc/system-module-TNvU3yVfhr) as one of the following:

* ***Configured:*** it has been added to the system and can be assigned to a room; that is, it will be listed in the **Camera** drop-down menus in the **Room Settings** pop-up.
* ***Not Yet Configured:*** it is connected but must be added to the system by clicking the **plus** icon in the **Controls** column.  
    
  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/038f75e5-1aae-4e1f-b0cb-21ac44711cd7/CAMERAS%20TAB%20EXP%202.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T144500Z&X-Amz-Expires=86400&X-Amz-Signature=73f2d3bb47bf2dea50259d4d6ce2772d392069fc1df094c90bc66b6e8e543f09&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x577")


:::info
***NOTE:*** Configured cameras have a **cogwheel** icon in the **Controls** column. Clicking the icon prompts the Camera Settings pop-up to open, where all fine-tuning can be completed.

:::

## Already configured camera unseen:

If a previously configured camera is not displayed in the **Recording** module or is not available in a **Camera** drop-down menu in the relevant modules, it is listed on the **Cameras** tab as ***Disappeared,*** and there is a red minus icon  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/0776ae37-8829-48f6-ad8f-68ddcbff2ca0/107020499.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T144500Z&X-Amz-Expires=86400&X-Amz-Signature=16d30dc5cb6ed32b7f47d45000d0fd459921768416ca8d5612a7f67b21481993&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") in the **Controls** column.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/df78948e-88a6-4aec-865f-eadd436fb502/107020501.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T144500Z&X-Amz-Expires=86400&X-Amz-Signature=3f008543e83e5c3ce24dc5a002fc0a0a943c45c6572021410ab764d385bee177&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

In such a case, **physically check** the camera device and make sure that it is connected to the network:


1. If not, then **connect it**.
2. If connected, power off the camera, wait a minute, then **power it back on**.

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/user-guide-oarr3rXNmH)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/faq-YLwvsQzPg1)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/training-videos-TEIl08kVIW)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/release-notes-W7WkHQOdlB)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/ipad-support-technical-information-CvKg62sptV)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/customer-aftercare-one-pager-fm7WLpsnDM)