# Three-Way Intercom [**Preset announcements**](/doc/pre-recorded-intercom-announcements-QBwjTScwRJ) can be sent to three different targets, also called **Intercom endpoints**: 1. **In-Room -** announcement directed at the simulation environment 2. **Facilitator -** announcement sent to the facilitator's headset 3. **Simulator -** announcement uttered by the manikin (**"Voice of Patient"**) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/908b4706-de0e-439c-85e0-17c205a5d1a4/76910265.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=42e447506018a37f165ed8cb30666ba421c0b7845b90c4eb221481e671c86382&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =469x100") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/5d5d0036-827e-4ec3-acd2-ed648b2edc60/SRV%20with%20INTERCOM_exp.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=e427c76c5290cde105023414eb7efc84056aeafb21d0d045f72f6aa8227f05ad&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1419") :::info The announcements can be added on the **Intercom** tab of the [**System**](/doc/system-module-TNvU3yVfhr) module, then selected via the **arrow** in the announcement drop-down after having highlighted the desired target (*In-Room, Facilitator **or both***, and *Simulator*). The hardware assignment has to be completed in the **Room Settings** pop-up on the **Rooms** tab. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/7051bad0-3cb7-4f49-b0e6-974aef74ec80/ADD%20NEW%20ANNOUNCEMENT%20EXP%20m%C3%A1solat.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=9a1a58c79f4fb3df259f299c31473c52bc990cf98ca660c66d72537833156f8a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x819") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/212dffe4-4390-42bb-806c-69b13ad7a1d5/76910161.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a51752e8de5d2b8b16f92f56dbf357961b5f952edad5c43c2d7c02c1092a07be&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) The Push-to-talk button will turn **green** while the **preset announcement** is being sent out: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/0d51334c-8c15-47b9-9e3c-d55803b3fb67/76910162.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=96c6bcb45857a2e167c0472a4084ff647f84752b5a40c3ec4f86d46e59e3f86c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =80x105") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/3cb7023b-d140-4b1d-9031-7dd9a0829f36/PLAY%20ANNOUNC_EXP%20m%C3%A1solat.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=e36a81729384e818b864c9ad7d21c7612705af7e567afad7f518906ec59b219d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1209") **Live announcements** can also be sounded via the respective device by selecting **a target device** (*In-Room, Facilitator or Simulator*), and then **clicking and holding** the **Push-to-Talk** button. If no valid Intercom destination is available in the system, the Push-to-talk button is displayed in orange (when pushed), and a warning message appears at the top of the page. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/ac63dcd5-b7b3-4372-a881-02484d53aa1f/76910164.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=8058dd1b076a04a39fb67df558153f60e64f852078ae27a9b87cd8d8a94cc6a3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =80x82")  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/6689c679-b328-4bd9-9ee6-c695ff7b9616/76910166.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=f4b4ca4512745339c1a90d92f2ccc0949f7b925bf4d5ee8e591eb146db913d4e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =403x56") If the Intercom setup is not completed (e.g., a destination station needs to be **reconnected)**, the Push-to-talk button is displayed in **red color** (when pushing it), and a warning message shows at the top of the page: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/2608f585-ce00-49a7-bf91-164df398e115/76910266.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=8202f20d83156efa75624bf69a63a150108ba843d1f91d6dfd38ed5315f2552b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =80x84") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/2e5a6653-1830-408b-be76-246d8783314b/76910267.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=326d62f0298fa5c643983796798ccc740774e2abdb27b7c841152347cde682d4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =493x54") :::info For live announcements, a **microphone** must be **enabled** in the browser settings. ::: :::warning ***IMPORTANT:*** The **Intercom** functionality of LearningSpace requires the web browser to have **access to the microphone** of the client PC, which in turn requires a [**secure HTTPS**](/doc/how-to-use-the-https-certificate-requestupload-tool-YzuNKlLB6x) connection to the LearningSpace server. That is, the **client computer's microphone can only be used** with a **valid SSL certificate**. (This restriction stems from the Chrome browser security regulations.) ::: **Mute videos while talking** During live announcements (using the Push-to-Talk function), the Speaker icon can be deactivated to mute all other camera speakers in the room. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/4b4693f3-66e5-434a-be67-ee416eb9921b/90308647.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b490ea617cb13a9820becb01fcaa655d7117a6db140fd801d70ab092aeaedca8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/253dcba6-4d5e-4f24-95d2-eaba5a5522b3/90308648.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b19d79da106a947717d3ee5f6d6962d66aca483fe1302158b72a1c29e80fc181&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x193") :::info The **Push-to-Talk** function of **Intercom** is **not supported on** [**iPads**](/doc/ipad-support-technical-information-CvKg62sptV) in LearningSpace. ::: :::warning **The Intercom via Simulator function** is not available in third-party simulators. ::: :::tip Learn about [How to set up conditions for the Intercom](/doc/how-to-set-up-conditions-for-the-intercom-j8r1cvkv2g). See our [Practical Recording](/doc/recording-amyYvBFty5) and [Recording - FAQ](/doc/recording-faq-UalmClA1Ba) pages and watch our related [Training Videos](/doc/training-videos-TEIl08kVIW). ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/user-guide-oarr3rXNmH) - [FAQ](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/faq-YLwvsQzPg1) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/training-videos-TEIl08kVIW) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/release-notes-W7WkHQOdlB) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/ipad-support-technical-information-CvKg62sptV) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/customer-aftercare-one-pager-fm7WLpsnDM)