# ▪️ How to use the HTTPS certificate request/upload tool LearningSpace is a **web application** accessed by a web browser on the client's computers. To **secure the data** between the LearningSpace system and the client's browser, the otherwise unsecured HTTP traffic must be **encrypted** using **strong SSL certificates**, resulting in **HTTPS traffic**. :::warning Elevate Healthcare strongly recommends **installing a valid SSL certificate** for use in **LearningSpace**. Securely encrypted HTTPS traffic will minimize the risks inherent to applications connected to the Internet. See [How can an SSL certificate be acquired?](/doc/how-can-an-ssl-certificate-be-acquired-ZYl3zMnpwL) ::: :::warning In particular, the [**Intercom**](https://help.caelearningspace.com/cf/display/ExpHS/Three-Way+Intercom) functionality **of LearningSpace** requires the web browser to have access to the microphone of the client PC, which in turn requires a secure HTTPS connection to the **LearningSpace** server. ::: :::info It is the responsibility of the end-user institution to provide the SSL certificate. ::: ### Process of requesting/uploading a certificate * [Request Certificate](https://learningspacehelpsite.getoutline.com/doc/how-to-use-the-https-certificate-requestupload-tool-YzuNKlLB6x#h-request-certificate) * Brief * Data Input * Download Certificate * Validating Certificate by a Certificate Authority * Upload Signed Certificate * Activation * [Upload Certificate](https://learningspacehelpsite.getoutline.com/doc/how-to-use-the-https-certificate-requestupload-tool-YzuNKlLB6x#h-upload-certificate) * Upload Signed Certificate * Upload Key * Activation * [Additional Components](https://learningspacehelpsite.getoutline.com/doc/how-to-use-the-https-certificate-requestupload-tool-YzuNKlLB6x#h-additional-components) * Status Table * Continue / Terminate Process Button :::warning The **HTTPS certificate requests tool is hideable. Please ask your System Administrator to enable it** on your system. If not enabled, the "legacy" version of 'SSL/HTTPS SECURE ACCESS SETUP' will be available on the System Manager's Security tab (see image below). For more information, read [How can an SSL certificate be acquired](/doc/how-can-an-ssl-certificate-be-acquired-ZYl3zMnpwL). ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/44f68f46-1009-4445-ad6b-d9c4676169f1/EXP%20SECURITY%20TAB%20WITH%20CERT%20%281%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=1f99b0dbd4554553bda3206f9d6851e37b84eaa308f12eececbbcaae3bed9e71&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x578") # Process of requesting/uploading a certificate Navigate to the [**System module**](/doc/system-module-TNvU3yVfhr), [**Security**](/doc/security-VqVBj5TbfQ) tab - SSL/HTTPS SECURE ACCESS SETUP. :::info Available to Admin users only. ::: Two options will be available here: the **Request Certificate** and the **Upload Certificate** options. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/e741497a-46ef-47d1-8881-c6bb5509ae75/EXP%20SECURITY%20TAB_REQUEST%20TOOL.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=9e5ca3cb9eb947cfdebf40325d11570085f7bc86d45da8e3d1dca06b2f4cb6b7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x520") As the first step of the HTTPS configurational process, select from the following two scenarios: 1. You **do not have a certificate** or a key → **proceed to Request Certificate** 2. You have your **own SSL certificate** and a private key → **proceed to Upload Certificate** # Request Certificate By selecting the Request Certificate option, **five steps** will follow to request a certificate. The **main components** are: * **Brief** - information about these steps * **Data Input** - empty fields to fill in with the necessary data (*Country Name, State or Province Name, Locality Name, Organization Name, Organization Unit Name, Common Name, Email Address*) * **Download Certificate** - a generated certificate that includes the above data * **Upload Signed Certificate**—This option allows you to upload a certificate signed by a Certificate Authority. Optionally, intermediate certs can be uploaded, and the hostname can also be validated here. * **Activation** - data can be verified once again before activating the certificate ## Brief This component describes what will happen in the next steps. ## ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/0dbf497b-3b28-419d-85a4-3c6412edf5d5/103220704.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=55eec88f8250154530e29b3c088d98c2f962d524b90dbb7a201a779920d0933c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x517") Data Input As the second step, the fields need to be filled in with the necessary pieces of information. * The **first field** is a dropdown menu populated with **country names**. * The **next five fields** must be filled in accordingly (minimum character limit is 1, no character maximum limit). * The **last field** (***Email Address***) must be filled correctly, with **any of the following formats: *test@mail or test@mail.com*.** :::success Information tips will help you fill these fields by hovering over the icon. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/088895b7-fe16-4072-a061-9f621f6c689f/103221954.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a74696a4c1d3379cf7629e480d24642ee6e1d8b2739fac592c4fa81a45c2a804&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/1814f974-4ede-4ee0-996d-342ea9010106/103220657.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b52d115687c2aae4c476eb73c41ee4c68b0e0e21a86a85ca6d4d0eb4b44d4dc1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x525") :::warning If not all the fields are filled in or if one **field is incomplete**, the **Next button** stays **inactive**. Once all data is added correctly, green checkmarks show the completion and the Next button becomes active. ::: ![](https://help.caelearningspace.com/cf/download/attachments/103220599/Dark%20-%20Data%20Input%20-%20Erron%20on%20fields.png?version=1&modificationDate=1686058664000&api=v2 " =600x") ![](https://help.caelearningspace.com/cf/download/attachments/103220599/image-2023-6-5_11-40-46.png?version=1&modificationDate=1686058664000&api=v2 " =600x") ## **Download Certificate**  The **certificate can be downloaded** here, which is filled in with the previously entered data. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a52046db-d8ed-4ecf-bd76-a26dae13bde1/EXP%20DOWNLOAD%20CERT.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=35798f997e40fbc4dacd15f8b7cebd7dacdf47dcfb422453e8264b9072e78d25&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1000x781") Once the Download button has been hit at least once, the Next button will become active. ![](https://help.caelearningspace.com/cf/download/attachments/103220599/REQUEST_DOWNLOAD_NEXT.png?version=1&modificationDate=1686125094000&api=v2 " =600x") Hit the Next button to proceed to the ***Upload Signed Certificate*** step. ## **Validating Certificate by a Certificate Authority** The downloaded **Certificate Signing Request** (CSR) needs to be submitted to a **Certificate Authority** (CA) to be signed. Once validated and signed, you can upload the **Signed Certificate** into your LearningSpace system. ## **Upload Signed Certificate**  This step allows you to upload the ***\*.crt*** file downloaded in the previous step (or *\*.cer/\*.pem* files) signed by a Certificate Authority. :::info *\*p7b, \*p12, \*.der* format files are not supported in LearningSpace. ::: :::warning **Self-signed** certificates are currently **not supported** in LearningSpace. The below notification message warns you about this. Read more about Self-signed certificates further below\*. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/aee0d228-1788-4708-81ec-589e4312584a/103220607.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=30fa40612e44c91d1aa50946cb30d7a1a705315bc32f920cdcee03a4ea9a1d0d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x557") Press the **Upload button** and select the certificate file to be uploaded. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/0a626834-679e-4efb-bb6c-f44aa4b97aa3/103221882.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=aac291f09b4b2422afb9aaf9467e267406416e6b3bafdf6a1ce2bf73d07d1a39&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x218") :::success Hover over the ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/088895b7-fe16-4072-a061-9f621f6c689f/103221954.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a74696a4c1d3379cf7629e480d24642ee6e1d8b2739fac592c4fa81a45c2a804&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") icon to get more information immediately. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/656229a9-cde4-41a2-b86d-36561e955ac5/103221901.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a44598b1882788ea7c417b2d665ef35cd5e0dded1cf71038b09c515ea042fa82&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x284") The validation starts automatically: ***'Validating'*** and a loading circle will be visible. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8dac65bc-6c06-418c-8644-451f663b1d0e/103220617.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=df4fec80f5fa13825fc72d1da91d2a65d9b9ff32f681ceecb6ae67e8d2e5ac9a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x245") Once the validation is finished, the two outputs can be **'validated'** or **'invalid'**. * Invalid cert returns with the script 'Invalid' and a red cross![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/25bb0feb-546b-469d-b925-dea3fb3ad94f/103220730.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b22d5487d0b2d462be43f7d281ef9ed99c2069b50a3e7d2c9e60e578c47820fa&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject). * The valid cert returns with the script 'Validated' and a green checkmark ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8f3dbbf6-e9c2-46a0-99ad-be1496f7c601/103220733.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=067b62a7f739f0bdd32395a9677feade29b85dc56f70a68a25f96e5729eb9045&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject). ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/2df01958-5c78-4209-8602-060372792e51/103221886.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b5bb71eb9860e2cb654ce892ce645e2f50bcd3b2377415213cef27f87ab553d0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x635") :::info In an **Invalid certification** upload, the certificate should be deleted using the dustbin icon. ![](https://help.caelearningspace.com/cf/download/thumbnails/103220599/delete_trash_red%20white.PNG?version=1&modificationDate=1686124627000&api=v2 " =20x") If validation fails repeatedly, the whole process should be **terminated and restarted**. ::: :::warning Anytime a request **process is restarted**, the newly generated certificate needs to be signed by the CA - the one from the terminated process **cannot be reused**. ::: ![](https://help.caelearningspace.com/cf/download/attachments/103220599/Upload%20Signed%20Certificate%20-%20Valid_REQUEST_NEW.png?version=1&modificationDate=1687427762000&api=v2 " =550x") :::info If the certificate is a **wildcard**, you can **test** the hostname. (After the test, you still need to complete the chain.) You cannot test the hostname if the certificate is not a wildcard. (You still need a complete chain.) ::: :::warning In special cases, **intermediate certificate(s)** can also be uploaded (maximum limit is 5). ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/706d32a0-e298-475e-8239-24a08bb8eda0/103221953.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=dd2705cb257089fbeb3bbe5ed78321c19e398d3cbf7a10f1f59f92ea95f793f4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/ca83f764-ec77-4569-9d13-926ee5b55e47/103221895.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=e022e168a822f945eb6ae26c178d3983389c7309b4d79611c38498e4cd37285e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x593") :::warning **Multiple** intermediate certificates can be **uploaded** (and **deleted** if necessary) **individually,**  but according to their **correct sequence.** ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/62369ce1-42dd-4014-8706-3a68a829a248/103220619.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=aa54dcfad45763b01f8876d7ca11ed45aac9de7d9602b7a435742bf48a49286c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::info **Invalid intermediate certificates** can be deleted by using the red dustbin icon ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f128cd42-3a53-4fe1-843d-22999584d260/103220712.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=bf87994cccf30ff6dce86e7cc6d65aaeb87dc1dc73320bd6d5883d2e0aa87e52&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)and then, a new intermediate certificate can be uploaded. ::: ## Activation All previously **uploaded files** are collected on the activation component and **summarized** on this component. Here, you can **activate** your certificate by **pressing the Activate button.** ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f0761c2a-9647-4af8-b0c3-d9c31e0cc79b/103220615.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=b67aa99562e3571bb0dfb951306b66e144231e0d1524cbcd9569d9d0157ee865&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x538") Pressing the **Activation button** activates the cert. A confirmation window will pop up with two options: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/1e2dc7ad-b2ba-4c7d-9832-66b799dee3c6/103220646.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=68958f603fd3d8a5368e1c84ded486d543118e87efaf619c52358b143282393b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x173") * If you press the **Activate** button, the validation/activation process will be started: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/e4880526-d54a-45e7-9529-16da13e2b1d2/103220661.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=830ab4e0506024591a492fd5b5d5baf134edb06f1ab31315e1af901d03032225&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x146") * By pressing the **Cancel** button, you cancel the process. Once the cert has **been successfully activated, a completed component will appear** stating that you have **successfully validated and activated** your certificate. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9eabad99-81c9-401f-bfa0-343ca0012210/103220660.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=8abd39212603bd145c7490af85f2c39f81c32f7129e1ea6c31f91605f45cf053&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x589") :::tip If certification validation and activation fail, **restart** the process or **contact the Support team**. ::: The **Save and Close** button closes the confirmation window. # Upload Certificate The second option under 'SSL/HTTPS SECURE ACCESS SETUP' is the **Upload Certificate** button, where **an existing certificate can be uploaded** in 3 steps. * **Upload Signed Certificate** (same procedure as the Request Certificate **upload** step) * **Upload Key** - The key can be uploaded and matched * **Activation** (same procedure as the Request Certificate **activation** step but has an **extra check,** which is the **uploaded key)** :::warning **Self-signed** certificates are currently **not supported** in LearningSpace. The notification message below warns you in case you try to upload this type of certificate. Read more about Self-signed certificates below\*. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b0c9863f-7699-4d75-9d16-e3a3aba86639/103220605.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=7c89ca3b2aab5845589896cc7897d13dd8da3e525b346970d91e2249c84674a3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ## Upload Signed Certificate As the first step here, press the Upload button and select the certificate file to be uploaded: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/85bb491d-87ae-4645-94b4-e1df445ffd70/103221908.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=952a9cf467e8a394aa48fb091be3f40c1b3177ca124968ae1616e762cc98abd4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x352") :::success Hover over the ‘info’ icon to get more information. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/088895b7-fe16-4072-a061-9f621f6c689f/103221954.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a74696a4c1d3379cf7629e480d24642ee6e1d8b2739fac592c4fa81a45c2a804&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/3c478dc0-9930-4684-8dc4-eb748471eb36/103221912.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=37eec2530139b89b6f4250765989ad914f352bb4f563cbf3cff8eb1f911078b4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x341") A validation process will start along with the upload: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/64e9d3b7-6e3a-4f70-a5c0-5f3c11f688ce/103221915.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=0f77cb64457f3dac361d518319b79858efde8a23ae0e0466c106fee31c0605e7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x172") Once a certificate has been validated, enter the **Host Name** and hit the **Validate** button: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/705989ac-98f2-44cb-8f0e-2c5726d003b5/107020473.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=f7e3d5e40695275f1775966539a73bc1a08e89f99c3ab8071bb47924d59c2f05&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x413") :::info In an Invalid certification upload, the certificate can be deleted using the dustbin icon. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f128cd42-3a53-4fe1-843d-22999584d260/103220712.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=bf87994cccf30ff6dce86e7cc6d65aaeb87dc1dc73320bd6d5883d2e0aa87e52&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)If validation fails repeatedly, the whole process should be **terminated and restarted**. ::: Validating certificate’s hostname: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/ab5c69bc-59dc-4978-993e-20fc82ac9c00/107020472.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=563968608831901cad11d5304cb7f18bc7b8b9903b6e101af3a3488526bc5052&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x78") The uploaded certificate’s **hostname is** **invalid**: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/cb3213d8-1817-41a7-99b6-7a06170d400b/103221922.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=1123655ca04d99fd0433f31a01b2d5d73520835ba3a0143fc349f82e24bd21f4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x429") The uploaded certificate’s **hostname is** **valid**: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/c26e17ef-6cb3-450a-9523-4df7fd1f088d/103221923.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=d8cd3dc553380ddfbaf82966d7ddc9638b92451f13c8f35bfea675e00fd915ce&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x444") ## Upload Key The option to **upload the key for your certificate**, which must correspond to certain things: * The file **extension** can be ***.key or .pem*** * The **file size** cannot be larger than **1MB** ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/fdb11259-6265-48b1-8804-c5fc381033ee/103221930.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=63cdfcd73f24792d9a32ad298310d003487f22063893a03b2ce84ca2bf86e57f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x393") :::info The upload button gets inactive after the file upload is successful. ::: In the background, meanwhile, a validation process (*'Matching'*) is taking place. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/eef8fe99-527c-4e6d-9865-7a806738d140/103221932.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=2ae4ca7883699b1e68a5949dfe401f3cb890cb83ee9b2d14bf1d29792c4f5047&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x82") If the uploaded key is correct, it will be displayed as *'Matched'*. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/c16f9e27-1ba9-4e13-96f1-ac4d808c942c/103221936.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=18ecf6cffb748b9a5ef8dad41d9ea6c89a2584731f6c7114c9f3a2de48f8c844&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x81") :::info In case of an **Unmatched key upload**, the key can be deleted using the dustbin icon. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f128cd42-3a53-4fe1-843d-22999584d260/103220712.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=bf87994cccf30ff6dce86e7cc6d65aaeb87dc1dc73320bd6d5883d2e0aa87e52&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)If matching fails repeatedly, the whole process should be **terminated and restarted**. ::: ## Activation This component looks the same as when Requesting a certificate; the only difference is that it has an **extra section for uploading the key**. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/694f1dbc-304b-4e1d-bfd3-38bd3db79374/103220663.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=2b85b50c6faa3d68513f967e8e9ce2babde4815bad23fbdd7805483d23ba399d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x590") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/1e2dc7ad-b2ba-4c7d-9832-66b799dee3c6/103220646.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=68958f603fd3d8a5368e1c84ded486d543118e87efaf619c52358b143282393b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =403x120") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/2ed7cc89-a811-4982-b94c-4984b3858495/103220662.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=427ac8ff85e62fd6bf6168ab9ce0766e0888183e2d86dcc2fcc60634f1aa68e3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x365") In case of failed activation, the following error message is displayed: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/374e8f9b-6a88-4d5d-82c6-95b0005bdf71/103220652.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=cd46aabe247fc9672fc7d8fdf57cc7147abb05f563adce0aebcfba311c319449&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x457") :::tip If certification validation and activation fail, **restart** the process or **contact the Support team**. ::: Once the cert has **successfully** been **activated**, the following message appears in the pop-up: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/e6cb28d7-5586-4bdc-b3ed-7e3ca7236363/103220650.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=95c630be614bfb0aafb927dab5d8e28cdb7f0ac1be9b3eccdb9f3f22439b914e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x381") The process has successfully been completed. Press the **Save and Close** button. # Additional Components ## Status Table The table under 'SSL/HTTPS SECURE ACCESS SETUP': **Certificate Information** contains all certificate data. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/567511c7-3660-4d6a-99b4-0746531afa7d/EXP%20SECU_CERT%20TABLE.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=7535739314c45242f0e1029c74f1efafd65a775ff2349ff6a49a74f220c01413&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x445") ## Continue / Terminate Process Button The above-described process can be terminated at any point by clicking the Terminate Process button (after closing the pop-up with **Save and Close**). When interrupted or paused, the process can be continued with the **Continue Process** button. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/75a90de7-b2c1-42e9-8a69-fefa6b98e29e/EXP%20TERMINATE%20PROCESS.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=3e9160820f7f41071e075fb4cb48df135e8e8a249e8285fc4a9fbd15a56b4144&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x468") Confirm termination: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/c4265e31-3d39-4553-9c49-b87962d3d0bd/103221939.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=28461462a5d85e0829c26552211ed06ea582fd71b3c503cf4edda2f1ed520568&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::info After HTTPS is properly configured for your LearningSpace system, the above **multi-step wizard process can be re-initiated at any time (e.g.,** when the certificate expires). Restarting the process does not affect the existing HTTPS config or disrupt day-to-day work in LearningSpace. ::: :::warning If you see the message below, you cannot upload or request a certificate since you have **several servers connected** to your LearningSpace system. Please turn to your System Administrator or to the Support team. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/460a385a-ad3f-4e7f-92fb-cb858eef1e2a/MSE%20routing%20Experience.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=482935d55844c8ae72f8153d8d4cc4219f504a86ab24c4d9f0e8f7e4dfcecde1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x340") ## Certificate Expiration Date The certification expiration date is displayed in the ‘**Expires on’** column. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/6f4a2c43-194a-445d-8097-c3d21bdc040c/cert_expiration%20date_CUT.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=0d26c092846d41af690de3309a52fa362dee086538c05abeae860228b9996d1c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2868x383") :::info About Self-signed certificates\* When using self-signed certificates on client computers, the clients will not trust the certificate by default as it is not issued by a trusted Certificate Authority (CA). Therefore, clients will typically see security warnings or errors when accessing a website or service that uses a self-signed certificate. To avoid these warnings and errors, clients can manually trust the self-signed certificate by importing it into their trusted root certificate store. This process varies depending on the operating system and browser being used. It is important to note that while self-signed certificates can provide encryption for network traffic, they do not provide the same level of assurance as certificates issued by trusted CAs. Self-signed certificates can be easily created by anyone and do not go through the rigorous validation processes that trusted CA certificates go through. ::: :::tip For more information, visit the related [System Module](/doc/system-module-TNvU3yVfhr) pages. ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/user-guide-oarr3rXNmH) - [FAQ](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/faq-YLwvsQzPg1) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/training-videos-TEIl08kVIW) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/release-notes-W7WkHQOdlB) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/ipad-support-technical-information-CvKg62sptV) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/customer-aftercare-one-pager-fm7WLpsnDM)