# ▪️ How can I add new/ customized intercom announcements?

:::warning
***NOTE:*** For optimal Intercom functionality, LearningSpace should not be used on multiple browsers and/ or tabs at the same time.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/0176e6f7-d77a-45db-ac4c-75d4900e08cb/ADD%20NEW%20ANNOUNC_CUT%20GIF.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T144500Z&X-Amz-Expires=86400&X-Amz-Signature=9a4d1e0cc10659fcc4f325c6d123a39ae4ad3b61d0135b9270446fae3672cc3e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

The Intercom tab of the System module allows for editing and adding new intercom announcements. All previously recorded messages are listed and can be listened to by clicking the **Play** icon in the **Controls** column.


1. To add a new announcement, click the **Add New** button.
2. In the editable ***New Audio Announcement*** field that appears, enter the announcement.
3. When ready to record, click the **REC** control next to the new announcement.  
   Once the recording is started, the **REC** control toggles to **Stop** control.
4. Say the message you wish to record into the microphone.
5. When finished, click the **Stop** button.  
   When the recording is stopped, the **Stop** control toggles to the **Play** control.


:::info
***NOTE:*** Once an announcement is recorded, the recording date is displayed in the **Date of recording** column.

:::


:::tip
To edit a pre-recorded announcement, click the field to be edited, type in the modification, then click outside the field. To delete one, check the box of the announcement and click **Delete**.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/e7740701-d336-4d6b-ab9d-6cae4f693bcb/DELETE%20ANNOUNCEMENTS.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T144500Z&X-Amz-Expires=86400&X-Amz-Signature=8a4b0ceefbe43b5eff756e18ac926c137e908f991184c4a2bd38e4dba10944b5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x703")


During events, **Intercom announcements** can be sent to Separate In-room Intercom devices and Separate Facilitator Intercom devices placed within your institution's physical rooms and assigned to the rooms within your LearningSpace system (in the System module, Rooms tab) to instruct the learners or facilitators.


:::info
***IMPORTANT:*** LearningSpace's Intercom functionality requires the web browser to have access to the microphone of the client PC, which in turn requires a secure HTTPS connection to the LearningSpace server. For security reasons, any intercom-related action that involves using the microphone of the client computer can only be conducted with a **valid SSL certificate**. (This restriction stems from the Chrome browser security regulations.)

:::


:::info
The **Push-to-Talk** function of **Intercom** is **not supported on** [**iPads**](/doc/ipad-support-technical-information-CvKg62sptV) in LearningSpace.

:::



:::tip
See also our [System Module](/doc/system-module-TNvU3yVfhr) pages and watch our related [Training Videos](/doc/training-videos-TEIl08kVIW).

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/user-guide-oarr3rXNmH)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/faq-YLwvsQzPg1)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/training-videos-TEIl08kVIW)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/release-notes-W7WkHQOdlB)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/ipad-support-technical-information-CvKg62sptV)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/customer-aftercare-one-pager-fm7WLpsnDM)