# ◾ Customer Aftercare One-Pager

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9db3b48d-7844-4d84-84cb-b974c5e8d304/MicrosoftTeams-image%20%2845%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=417f14ce1ba061539fcd4752125ea2f7cd9f13405f7f6534a7e01c781514d89f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =896x335")

### **🟡** Contact Details

| How to Contact Us? |     |
|--------------------|-----|
| :email: Support Email | [**ls-support@elevatehealth.net**](mailto:ls-support@elevatehealth.net) |
| :telephone_receiver: **Support Phone** | [**1-866-462-7920**](tel:1-866-462-7920) ‐ Ext. 2 |
| :speech_balloon: Chat Live | [**https://help.learningspace.elevatehealth.net**](https://help.learningspace.elevatehealth.net/) *Live Help Available* |


### **🟡** Technical Support

| Technical Support |     |
|-------------------|-----|
| :arrow_forward: Usability Assistance | **▶️** Server Monitoring |
| **▶️** Short Webinars (can be scheduled for assistance) | **▶️** Daily Maintenance |
| **▶️** Extra Training (can be purchased) | **▶️** Live Monitoring for Events |


### **🟡** Customer Support

| Customer Support Availability |
|-------------------------------|

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/78a941ba-176b-4541-87d5-ee879995b7bd/MicrosoftTeams-image%20%2846%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=8622ded8efb2862f7c50119fb4ee5076cf49356f64dda7db07d39c637f333ce8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1129.5x621.5")

| **LearningSpace  Support** | **Business Hours (EST)** |
|------------------------|----------------------|
| Monday - Friday        | 2:00 a.m. - 8:00 p.m. (EST) |
| Saturday - Sunday      | Available if purchased additionally and scheduled with the team |
| US Holidays            | Email and chat-based support from 2:00 a.m. to 4:00 p.m. (EST) |

| LearningSpace Help Site |     |
|-------------------------|-----|
| **▶️**  A Regularly Updated Knowledge Base | **▶️** Webinar Videos, Training Videos |
| **▶️** Notification Emails About New Features and Releases | **▶️** Tips and Tricks |

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/1161dea4-8bcb-4595-9b51-76e13b503003/NEW%20HELPSITE_ELEVATE%20full%20landing%20page.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=456e058aee0ac2940e161d8dfd4e5a49eba3407c01ab5137bd7d611d8da909b0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1761x920")

### **🟡** LearningSpace Help 


:::tip
Watch our short Promo Video!

> 
> [LearningSpace Help Site Promo video 1920x1080](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/6814c541-bcb2-41d8-975d-7a9c765aeb8e/Elevate%20Help%20Site%20Promo%20video.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T143000Z&X-Amz-Expires=86400&X-Amz-Signature=a682c55287c256c8b93b35ac45a1a2cd18b268477ae147f29f958016559cba22&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::


:::tip
:arrow_upper_right: [**Visit the Help Site for articles and short videos**](https://help.learningspace.elevatehealth.net/)

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/user-guide-oarr3rXNmH)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/faq-YLwvsQzPg1)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/training-videos-TEIl08kVIW)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/release-notes-W7WkHQOdlB)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/ipad-support-technical-information-CvKg62sptV)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/customer-aftercare-one-pager-fm7WLpsnDM)