# ◾ What should I do if I cannot see a camera?

If a camera is connected to the LearningSpace network and is ready to be used, its status is listed on the **Cameras** tab of the **System** module as one of the following:

**__Configured:__** it has been added to the system and can be assigned to a room; that is, it will be listed in the **Camera** drop-down menus in the **Room Settings** pop-up.

**__Not Yet Configured:__** it is connected but must be added to the system by clicking the **plus** icon in the **Controls** column.


:::info
***NOTE:*** Configured cameras have a **cogwheel** icon in the **Controls** column. Clicking the icon prompts the Camera Settings pop-up to open, where all fine-tuning can be completed.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/56e4d059-67ba-4acf-8b68-b3314697cf98/CAMERA%20STATUSES.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=2ad17642421994054a49946a47577a69bb0976969d6a78e83c6d26221b9767fa&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x657")

# Already configured camera unseen:

If a previously configured camera is not displayed in the **Recording** module or is not available in a Camera drop-down menu in the relevant modules, it is listed on the Cameras tab as Disappeared, and a red minus icon appears in the **Controls** column.

In such a case, physically check the camera device and make sure that it is connected to the network:


1. If not, then connect it.
2. If connected, power off the camera, wait a minute, then power it back on.

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)