# ◾ Three-Way Intercom **Preset announcements** can be sent to **three different targets**, also called [**Intercom**](/doc/intercom-MfkLmrepQT) **endpoints**: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/25337865-a34d-4143-92f3-90fc2a014534/76910177.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=b438c60fe0fa4e3a391e96cb91d7991c1b0dbb3bb1e0389fe90519f14e7d99a5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =435x93") 1. **In-Room -** announcement directed at the simulation environment. See [**Separate In-Room Intercom device**](/doc/rooms-wHlWqgW8Zy)**.** 2. **Facilitator -** announcement sent to the facilitator's headset. See [**Separate Facilitator Intercom device**](/doc/rooms-wHlWqgW8Zy)**.** 3. **Simulator -** announcement uttered by the manikin. See (***"Voice of Patient")*** [**Simulator**](/doc/simulators-nM1dDwOGKn)**.** :::info The [**announcements can be added**](/doc/how-can-i-add-new-customized-intercom-announcements-mQlcvdj9qx) on the **Intercom** tab of the **System** module, then selected via the **arrow** in the announcement drop-down after having highlighted the desired target (*In-Room, Facilitator **or both***, and *Simulator*). The hardware assignment has to be completed in the [**Room Settings**](/doc/how-can-i-set-up-a-new-room-in-learningspace-R17RpWs19g) pop-up on the **Rooms** tab. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/15fa1c86-12df-4a79-bbeb-548b1104ca1e/76910190.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=a2664fd9203f045bd39ca0a9dfda737af991334ccc18ba3c32f348dedeadbc67&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) The **Push-to-Talk button** will turn **green** while the preset announcement is being sent out: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/697a55bc-cf9a-455c-b2b0-efbc19ffa63d/76910186.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=9f55c545538a97c8673d78b66fe47824624317857037d2419db200e7692a7ea3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =67x88") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/e47044d3-b75f-4cec-9353-5b2f2dd0c082/SEND%20ANNOUNC_ESS_NEW%20INTERCOM%20m%C3%A1solat.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=256b5be892c67a7c0332efb4c51f58e3c857a0028c7e37bcd58b09d1546496ee&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1450") **Live announcements** can also be sounded via the respective device by selecting **a target device** (*In-Room, Facilitator or Simulator*), and then **clicking and holding** the **Push-to-Talk** button. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/df73e49f-661f-43c9-a1be-854058098899/NEW%20INTERCOM_ESSENTIALS_push%20to%20talk%20button.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=37ba13e458443cb6bb75d606524a51943a0513a8ebdd0c8201cf3717ee3571f2&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x769") If there is no **valid Intercom destination available** in the system, the Push-to-talk button is displayed in **orange color** (when pushing it) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/eee60963-3bde-4444-881a-534ca3bd4192/76910191.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=70c98c64695807380981b261a9b41439a242b59bc5a2b13bcf4339b0770322ad&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =67x69") and a warning message shows at the top of the page. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b848f4c1-69f2-4501-91ec-df8d9d29368c/76910192.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=83c67c0f05cc8b0225f4c536151bf1370dc944c5df7a22c6bd562c04375a76a5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =402x56") If the Intercom setup is not completed (e.g., a destination station needs to be reconnected), the Push-to-talk button is displayed in **red color** (when pushing it), and a warning message shows at the top of the page: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/26e0e408-d71d-4b4a-88ab-31180e52ccf5/76910258.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=b952b2327c93e3082fb302d61479b5a08c96bb377b40ffd29bd142a10c29ebc4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =67x71")  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f4370af8-b3cd-4897-9b36-f25c59799cc0/76910259.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=a30c36ce90fbc097168fe50e058e21a41e103e47bdcd97a079e1d2ac4ad17115&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =435x48") :::tip **See more on the** [**Intercom**](/doc/b28ccbd2-febe-4878-87e3-8596bbb16eb5) **page.** ::: :::info The microphone needs to be enabled for live announcements in the browser settings. ::: ### Mute videos while talking During live announcements (using the Push-to-Talk function), all other camera speakers in the room can be muted by deactivating the Speaker icon: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8e9066de-3d2e-467d-a728-f5ee1f6e7d0a/89391176.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=385a51775c393abb96bbefc9623b0a76c83637ec5e839add88aa459ec5d581a8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/529283e6-5016-4d40-a540-ea9bb3007329/89391178.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=61aa146c40bc497a334e806aba1a05b71532fb2d9e9a5483421b0e0fa196c772&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =502x135") :::info The **Push-to-Talk** function of **Intercom** is **not supported on** [**iPads**](/doc/ipad-support-technical-information-iHec00YAzm) in LearningSpace. ::: :::warning **The Intercom via Simulator function** is only available for our own Simulators, not for third-party simulators. ::: :::warning ***IMPORTANT:*** The **Intercom** functionality of LearningSpace requires the web browser to have **access to the microphone** of the client PC, which in turn requires a [**secure HTTPS**](/doc/how-to-use-the-https-certificate-requestupload-tool-jB97fG2coU) connection to the LearningSpace server. That is, the **client computer's microphone can only be used** with a **valid SSL certificate**. (This restriction stems from the Chrome browser security regulations.) ::: :::tip In the case of previous versions of LearningSpace, learn about [Why are some of the buttons in the Intercom panel inactive?](/doc/why-are-some-of-the-buttons-in-the-intercom-panel-inactive-Z4Uw69LI2O) ::: :::tip See also our [Practical Recording](/doc/recording-practical-VJnwNPrlxO) and [Recording - FAQ](/doc/recording-faq-pj61mpQJ5U) pages. ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)