# Login and Dashboard ## Login Once a user has an account in LearningSpace, they can log in by providing their **Email** address and **Password** in the corresponding fields of the login page. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/a504056c-196f-448b-82b7-bb009920415b/ESSENTIALS_LOGIN_PW%20VISIBILITY.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=5e6add3c4eaa3bb6fda9cda102b401a98dc922fcc9c65859fca19c111a8ba43f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1477") ### First Login Once logged in, the user can change their password via the [**User Account Settings**](https://kb.learningspace.elevatehealth.net/doc/login-and-dashboard-PPgObXJSm0#h-user-account-settings), which can be accessed by clicking the user name in the top-right corner of the home page. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/5b80041a-0c30-4563-8388-87e6ede47613/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=d8876935d2fd6f1ac9faca0c6a5d6e45398fde43123568e4b270600f75bfd137&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =214x149") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/c8465d76-77b8-4317-a09d-4e792cb4c0fa/user%20acc%20sett.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=9f67500f2ae9469b6902f9641c70b60f34a293974d230ebaa76381f95d689613&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =471x288") ### **Password Change** For security reasons, it is advisable to change your password upon first login. You have to **enter the new password twice** and then hit submit. :::info ***IMPORTANT:*** A strong password is required. See **strong password requirements** [here](https://kb.learningspace.elevatehealth.net/doc/user-account-settings-tgjusQXpbt#h-strong-password). ::: :::warning The new password will not be accepted if: * One or more **inputs are empty** * The two **passwords do not match** * The password **does not meet the strong password requirement.** ::: ### Computer Blocked The **computer will be temporarily blocked** if the password is entered **incorrectly 3 times.** ## Login issues ### **Unknown User / Incorrect Password** When trying to log in with an **unknown user** account (not registered or inactive in your LS system) or with an incorrect password, you will see the following warning message: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/2c4ea9d3-8fa2-4523-b5d8-10ab72941630/ESS%20LOGIN%20ERROR.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=57769870b39f2a47f271013650691481d9026da8899f7bb450ee0dfb52a2d3f2&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =246x742") :::tip Contact your **LS** **system administrator** for assistance or use the “***Forgot your password?”*** option. ::: ### Forgotten Password In case of a **forgotten password**, use the ***‘Forgot your password?’*** option below the Login field. If the username or email you entered is correct (i.e., registered within the system), you will receive **further instructions via email**. > *“LS forgot password request, if this was not you please ignore. If you want to change your current password please click the link below. Note: the link is only available until and can be only used once!”* Otherwise, you should **contact your LS administrator**. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/c62e3337-dc00-4233-a297-e7d4a93173c1/ESS%20FORGOT%20PW_VISIBILITY.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=355b147d7e2ab94171b45dd4616ea16ea1b00992abd7e69019abce4c36893ba4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =514x306") :::warning A LearningSpace user will NOT receive the forgot password email if: * **No user is found** by the *UCID or email address* in the given LS system * **Multiple users are found** by the *UCID or email address* with **the same email address** * **User is found** by their *UCID*, but has **no email address** ::: ### **Forgot Password Email** If your email address is in the system, you will receive a ***"forgot password" email*** if [LDAP authentication](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/how-can-i-set-up-a-user-for-ldap-authentication-HT89ctT3G2) is not enabled for your account. :::tip For more information, see [How can I configure LDAP login?](/doc/6787fb98-80f0-4e43-8e03-b5fb061e31b1) ::: :::info **Forgot password email:** * The mail contains a change password URL * Clicking the URL will open a new page where the given user is logged in * The URL is only active for 24 hours * The URL can be used exactly once * Only the latest password reset URL will work ***NOTE:*** Trying to use the generated auth to open any other page results in a *Permission denied error* ::: ### How to change a password? You have to **enter the same password twice** and then hit submit. :::info ***IMPORTANT:*** A strong password is required. See **strong password requirements** [here](https://kb.learningspace.elevatehealth.net/doc/user-account-settings-tgjusQXpbt#h-strong-password). ::: :::warning Error message appears when: * One or more **inputs are empty** * The two **passwords do not match** * The password **does not meet the strong password requirement.** ::: ### Computer Blocked The **computer will be temporarily blocked** if the password is entered **incorrectly 3 times.** Once redirected to the login page, repeated login attempts can be started after 15 minutes. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/cf3a6bae-3a1f-4146-b43e-0f6833fd0e7c/computer%20blocked_elevate%20ESS.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=4311108c7bd63c78d5ddc56ff67ac8076b16d204e35ea3c0d48cbead5d02f1ba&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =428x308") :::tip In the event of a **forgotten or incorrect password**, LearningSpace users can also contact their **system administrators** for assistance. They can either log in to the affected computer and disable the blocking or help **reset the LearningSpace password**. ::: ## Dashboard The LearningSpace Dashboard displays all available modules for the logged-in user. In the **Your Events** panel, all events the user participates in are listed, along with direct links to the tasks and information relevant to each event. Start typing into the **Search field** to find events. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/659e15ba-dd37-46bb-96e9-2207324bda25/essentials%20new%20dashboard%202022.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=4fb711d9432c4d607109edb976563d6ab5b742a0519c309f14f9171acc0699e3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1415") **Navigation** is located on the **left side of the screen**, creating a **Side menu** for easier access across pages. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/07d33af0-ca0f-473d-90c0-38ae2e70c327/sidemenu.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=2de4480505ae2833e2471e99b6e87da0f75135360e3e1c841934176d5c476a90&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x984") **The side menu** is **toggleable** to provide more space for the focused content. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/64f9a883-3eb4-41ea-a86a-c7c517d8ecfd/side%20menu%20toggle_CUT%20GIF.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=dbc4be9d17bbc8477d175be8bcb9a811909f33c5fb941f23290c263c59794514&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::warning Because the roles assigned in LearningSpace grant varying levels of access, the **Dashboard view differs** significantly for users with different roles. **Administrators** have access to **all task areas**; other users will have access to (and thus have icons on their Dashboard that allow them to access) only those functions that their account profile allows them to see. ::: ### User Account Settings In the top-right corner of the page, users can click their name to access User Account Settings and LearningSpace information, or to log out. The User Account Settings allow users to change the software's password or language. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/6594d8b8-6d5d-4a18-8dc5-d77d88a505bd/image%20%281%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=da724fb810f19140bd31dda160d0179ec28c96d1ec8afb1919f171d41d2735ea&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x888") :::info ***IMPORTANT:*** [**User Manager**](/doc/88d3270e-01bf-49f5-8227-5e100941a714) is available for Admin users only. Here, new users and groups can be added, or existing ones can be edited. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/ec478f52-6ccd-4ea1-aa8e-ba583450fc26/image2022-7-5_9-30-51-.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=966bcb4d1881d5c4ada20e7551514bb25fdb69c7628d5e5b5fdafe008bbe9179&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x992") **The full range of LearningSpace offers the following modules:** * [**Recording**](/doc/13d4f912-dffa-4d30-8359-26057585c06c) - Making video and audio recordings in rooms with cameras or microphones (including adding annotations to live videos or filling out the Performance checklist) * [**Video Review**](/doc/291aaf88-a2ab-4fb3-8a39-f6208fb59ae7) - Reviewing video and audio recordings (including adding annotations or filling out the Performance checklist) * [**Reports**](/doc/ceebe50f-c20f-4f32-a445-a6d0dba733c3) - Accessing reports about learner performance * [**SCE Management**](/doc/94eb8463-776c-4a8a-bfd2-f0a16ccfdd6f) - Creating, modifying, and managing Simulated Clinical Experiences (SCEs) * [**Calendar**](/doc/6d0e98ea-0cfc-410b-af70-441157fbbd78) - Scheduling events (including SCE and participant assignment) * [**System**](/doc/c3a68097-0e6c-47c9-baed-09ae681a647f) - Managing system settings and security; setting up rooms, cameras, and simulators; or downloading utilities ### Dark mode In LearningSpace Essentials, **dark mode** can be enabled for all pages by using the **Dark theme toggle**: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/9e1b54a5-7a3d-4c83-9f64-9c1caeef2d1d/dark%20mode%20toggle%20m%C3%A1solat.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=09060116f554e8cb0e25fda2f56d1f0ebadfc51284bc52733b6c34f88aaf4199&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x962") ## Strong Password Requirements :::warning Your new password has to be at least **eight characters** long and needs to contain at least one of each of the following character types: * Upper case letters (A-Z) * Lowercase letters (a-z) * Digits (0-9) * Special characters (e.g. ! @ # $ % & \*, etc.) ::: ## SSO Login **SAML-based Single Sign-On** (SSO) authentication is supported in LearningSpace. Once SAML SSO is enabled, and a LearningSpace user would like to **log into** LS, they cannot do that via the [LS login page](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/login-and-dashboard-RUgPhfwowz). When the user enters **the LearningSpace** URL, the **Shibboleth SP** (running on the main application server) redirects them to the **Identity Provider** (IdP) login page. :::success For more information, visit the [**SAML-based Single Sign-On (SSO) Authentication **](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/saml-based-sso-single-sign-on-sso-authentication-nE7XcVWTSX)page. ::: :::tip For further information, visit our **Essentials Help site,** [Notions and Concepts,]() and [FAQ]() pages. ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)