# ◾ Intercom

Send live or recorded audio announcements with the **Intercom** to speakers or other Intercom endpoints set up in the rooms displayed in the [**Single Room View (SRV)**](/doc/single-room-view-srv-1fth0IochP)**.**  


:::info
***IMPORTANT:*** The **Intercom** functionality of LearningSpace requires the web browser to have **access to the microphone** of the client PC, which in turn requires a **secure HTTPS** connection to the LearningSpace server.

:::

  
**Intercom Announcements**

Intercom Announcements can be sent to the following endpoints:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/43baf9c3-ab10-4dd1-b7c2-edd752ce8f7d/76910260.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=8df24ffcc252d8dff70486b3a075de55f24abef0d93f85ca5d508f2e73650d1e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =358x110")  

* **In-Room** - the Room button sends announcements to the simulation area

  
:::warning
  In case no **network speakers** are used as intercom devices, a DAK (Digital Audio Kit) has to be connected and assigned to the Room (corresponding to the simulation area) via the **Rooms** tab of the **System** module as a [**Separate In-room Intercom device**](/doc/rooms-wHlWqgW8Zy)

  :::
* **Facilitator**—A device (e.g. headset) can be connected for direct communication with the facilitator. These devices can be assigned to the room as [**Separate Facilitator Intercom devices**](/doc/rooms-wHlWqgW8Zy) via the **Rooms** tab of the **System** module.
* **Simulator** - a Maestro-ready simulator can be connected and used for sending announcements through the manikin.

  
:::info
  **NOTE:** Once the simulator is connected, the Intercom is also connected for the manikin.

  :::

### Pre-Recorded Intercom Announcements

During events, you can send **Pre-Recorded Intercom Announcements** to the Room and to the Facilitator - to give **instructions** to the Learners or Facilitators -  by selecting them via the **arrow** in the announcement drop-down after having highlighted the desired target (*In-Room, Facilitator **or both***, and *Simulator*).

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/5b9b3f88-a7c7-47d1-9f85-db4e5f734234/76910261.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=0397256bccfb81d6dd7101ff92022bb6b378df03467a04a56ae40fdb1994ed1f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =806x162")

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/976a3886-0ac1-4111-aa60-143665b0f5ac/76910262.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=04f57b2def4259775e75506e350dad3d8ea2df7713efadfba55566398c3d1cf2&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =493x105")

  
The Intercom endpoints can be **Separate In-room Intercom devices** and/or **Separate Facilitator Intercom devices** placed within your institution's physical rooms and assigned to the rooms within your LearningSpace system (in the [**System**](/doc/system-module-4DfmyZ4GUl) module, [**Rooms**](/doc/rooms-wHlWqgW8Zy) tab).

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/b5ecbd2c-a30c-4422-8054-d431064f27c6/SEP%20INTERCOM%20DEVICE.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=d4c442fc9978917c5627e29ee8452cc9fc60634ae08bb609c93ae07778df2d18&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x692")


These announcements can be recorded and managed on the **Intercom** page of the System module:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/c2b410d4-0156-41ac-83f1-ce76a7ec669a/INTERCOM%20TAB_NEW%20ANN.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=721d326a9ba51256b008ca34195f0dc02bbf2d7ca57a91a245017427d49a019e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x789")  
  
Announcements can be added to the Intercom tab, recorded, and used in the system during recording.

* To **create** a new audio recording, click **Add New** and click on the red circle on the right:![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/87f5ebaf-2076-43b6-ab45-65e87e73c29a/66356123.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=77d0f62d266c917e71c642d4bfd0ddcd9dbed195ac06f49e4c4bbf9c11b73852&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

  When finished, click the stop button:

  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/d64e9f4d-633e-4f7d-89dd-9cd220167600/66356130.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=6b3a01a0992738dab9e687e5b036e55aa19454342831e83f50d02aab52ab4a10&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

  
* To **select** a recording, click the checkbox next to it.
* To **change the name** of the recording, click on the name and type in the new name.
* To **play** a recording, click on the black triangle on the right:![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/5d3da0cc-b9ca-4115-954b-21d831a5d7e1/66356122.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=d401001c6edeec5f5ed46e22ad294dceeed1deb0720b43cc7aa82f602acf1ade&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)
* To **delete** an announcement, click the checkbox in its row and click **Delete**.


### Push-to-Talk Intercom  
  

**Live announcements** can also be sounded via the respective device by selecting **a target device** (*In-Room, Facilitator or Simulator*), and then **clicking and holding** the **Push-to-Talk** button. The broadcast ends once you let go of the button.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/b90d9fc2-4473-439b-a5cc-b6229009cb43/NEW%20INTERCOM_ESSENTIALS_push%20to%20talk%20button.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=8a0da792b7a237f0159b2414ba51fca2d74a76c7615abece896a26adf19fa2a8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x770")



:::success
A **Maestro-ready simulator** (with built-in speakers) can be connected and used for sending **announcements through the manikin.**   
Once the simulator is connected, the Intercom is also connected for the manikin.

:::


:::tip
See more details at [How can I add new/customized Intercom announcements?](/doc/how-can-i-add-newcustomized-intercom-announcements-gCgJuZ2JB5)


Learn more about the [Three-Way Intercom](/doc/three-way-intercom-cSC64Vh1gB) and the [Intercom panel](/doc/why-are-some-of-the-buttons-in-the-intercom-panel-inactive-Z4Uw69LI2O).

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)