# How to Request Access to the AI Assistant Trial (Facilitator and Faculty role users) 1\. Check the AI status indicator on the *Dashboard and SRV* [*Transcript*](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/how-to-use-the-video-transcript-tool-6PmP9R5w1g) *panels*. 2\. Choose “***Request AI Assistant Trial***” in the header if AI access is not yet active. ![Request AI Assistant Trial From Admin](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/1927d3bc-724e-486c-bac4-615c868dae6e/REQUEST%20TRIAL%20DASHBOARD_FACILIT_ESS.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=47b5b3a68d4613ecc760599e322414089683286bbc77ce13ef1b85c744e1aa73&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1974x364") 3\. **Submit the request** by clicking ***“Request 60-day trial”.*** After the request is sent, the status changes to *“**Request pending”*** until an admin starts the trial or an active license is made available. LearningSpace confirms the request and **notifies users** with admin or system manager privileges via **email**. ![Ai Assistant Trial - Request Pending](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/0e1414a8-b9b8-4315-8dc2-6184f6dee3ef/REQUEST%20PENDING%20DASHBOARD%20ESS.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=9bb146566180f4bfd3e9f0f4718db1f3883f7449fd94cedbe35947d50316dccb&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =617x165") ![Request Pending - Single Room View](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b3c4bb64-617a-4ef4-9fd8-206800b76d16/REQUEST%20PENDING%20SRV_ESS.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=9eb3ee21a558f4fee1f49fdc584b6be06be1ecfe77653ae2be5b4d3dc62a45de&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =308x271") 4\.  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/bc529529-9933-44f4-890f-8a4085714b2b/AI%20trial%20header_FON.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=d9b41f4c32e28d1ba465d50088c30199c62f49a0321c956e449a9e1e3ff1f77a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =337x247")Once the **trial has been started**, “***AI Assistant Trial”*** is indicated in the header, along with the remaining trial time. The *“EHLI - AI ASSISTANT TRIAL”* box will be available in the Single room view (SRV) *Transcript tab.* ![Active Ehli Trial - Transcript tab (SRV)](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/cddd278c-f42b-4fe6-b265-4ac289e84bfd/SRV%20EHL%20TRIAL%20ACTIVE%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=e8a1081636548332f0fb1b37187a7a2f103e965cca8da15a5b0dd9e712eccf04&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =663x304") 5\.     Once the **trial has ended**, it shows up as ***“Ended”***. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/45594f20-87c1-41d9-8a3a-2fcebfa472a4/trial%20ended_header_fon.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=876c1c5d2e8296a27722777e4ed131e979b6d0da11412a2479d4e494474ae2e4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =423x222") To **submit a request** for continued access to the AI Subscription features in LearningSpace, use the “***Request full access button”*** in the Single Room view (only for trial users). ![AI Assistant Trial Ended - Request Full Access](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/988c141e-84bf-4c81-ab55-13d9ebb4618e/TRIAL%20ENDED%20SRV%20FACULTY_ESS%201.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=01289cbd729e58ecc160eba83d9d3368a5fc9ba9b37d1f260c0429dbeb4f97e1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =363x270") ![Request Confirmation](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/ff17b622-dc83-4548-8d4d-446ffb7de45a/trial%20ended_full%20access%20requested%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=b9122378ecff800c7b571d15dc21cb5ea18180686f9a4c5809adc0ba27a46b52&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =331x532") :::tip Local LS admins receive all **requests about purchase or renewal in email**==.== > *==Subject: Faculty Request for Continued AI Access in LearningSpace==* > > > *==Dear {ADMIN},==* > > *==We are writing to inform you that a faculty user at your institution has submitted a request for continued access to the AI Subscription features in LearningSpace. Your institution's complimentary 60-day trial has ended, and the following feature is currently disabled:==* > > > *==Automated video Transcription==* > > *==To continue using this feature without interruption, please contact your Elevate Healthcare Sales Manager to discuss available subscription options.==* > > *==If you have any questions regarding the AI Subscription, please contact our support team at==* [*==ls-support@elevatehealth.net==*](mailto:ls-support@elevatehealth.net)*==.==* > > > *==Best regards,==* > *==The LearningSpace Team==* ::: :::info If a subscription has expired, nothing appears in the user interface. ::: :::info **For more information about the AI features of LearningSpace, see:** * [AI Subscription](/doc/630b9002-6d86-47ed-9215-1a20253dc619) * [How to Start and Manage the AI Assistant Trial (Admin users)](/doc/f61bf7ec-11d1-420c-a4d5-63c80ff11605) ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)