# ◾ Customer Aftercare One-Pager

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9db3b48d-7844-4d84-84cb-b974c5e8d304/MicrosoftTeams-image%20%2845%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=d8c8a609ed6cbd5798a641cc06c10b7231f592786d9e2cb1f035fc5a9b594289&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =896x335")

### **🟢** Contact Details

| How to Contact Us? |     |
|--------------------|-----|
| :email: Support Email | [**ls-support@elevatehealth.net**](mailto:ls-support@elevatehealth.net) |
| :telephone_receiver: **Support Phone** | [**1-866-462-7920**](tel:1-866-462-7920) ‐ Ext. 2 |
| :speech_balloon: Chat Live | [**https://help.learningspace.elevatehealth.net**](https://help.learningspace.elevatehealth.net) *Live Help Available* |


### **🟢** Technical Support

| Technical Support |     |
|-------------------|-----|
| :arrow_forward: Usability Assistance | **▶️** Server Monitoring |
| **▶️** Short Webinars (can be scheduled for assistance) | **▶️** Daily Maintenance |
| **▶️** Extra Training (can be purchased) | **▶️** Live Monitoring for Events |


### **🟢**  Customer Support

| Customer Support Availability |
|-------------------------------|

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/78a941ba-176b-4541-87d5-ee879995b7bd/MicrosoftTeams-image%20%2846%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=0c3be6dc3c553bd397791854e68de260c279b34a11a066fbfdd041b0e7111e98&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1129.5x621.5")

| **LearningSpace  Support** | **Business Hours (EST)** |
|------------------------|----------------------|
| Monday - Friday        | 2:00 a.m. - 8:00 p.m. (EST) |
| Saturday - Sunday      | Available if purchased additionally and scheduled with the team |
| US Holidays            | Email and chat-based support from 2:00 a.m. to 4:00 p.m. (EST) |

| LearningSpace Help Site |     |
|-------------------------|-----|
| **▶️**  A Regularly Updated Knowledge Base | **▶️** Webinar Videos, Training Videos |
| **▶️** Notification Emails About New Features and Releases | **▶️** Tips and Tricks |

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/06d55ce7-2247-4804-8cbf-f56379594179/NEW%20HELPSITE_ELEVATE%20full%20landing%20page.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=3d78d4ecb0e3460f174d3929302f66562e32b86913f4684ca77bd4d20bc3eda7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1761x920")

### **🟢** LearningSpace Help Site


:::tip
Watch our short Promo video!

> 
> [LearningSpace Help Site Promo video 1920x1080](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/4aaae572-f5e5-44be-a989-aadc57de8885/Elevate%20Help%20Site%20Promo%20video.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T151500Z&X-Amz-Expires=86400&X-Amz-Signature=bc16e007d9d710bdd3cf83b5ff0ee8dcd8d0b5c2825bce91bc351368335e1d31&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::


:::tip
:arrow_upper_right: [**Visit the Help Site for articles and short videos**](https://help.learningspace.elevatehealth.net/)

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)