# AI Subscription
## **Overview**
**The Ehli - AI Subscription feature is now available in LearningSpace!**
It gives everyday users a clear way
* to see whether **AI features** are **available**,
* to start or request a *60-day AI Assistant Trial*,
* to understand the **remaining trial time**, and
* to contact the right administrators or Elevate Healthcare when support or renewal is needed.
The **Ehli -AI Subscription** marks *LearningSpace’s first subscription-based product line*, introducing **scalable**, **value-based** access to our **AI-powered capabilities**.
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**Ehli offers:**
**Significant time savings** for faculty and staff.
**Quality and consistency improvements** in evaluation workflows.
The Ehli - AI Subscription for Essentials users includes ***Video Transcription***
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| **Feature** | **What you get** | **Where** |
|---------|--------------|-------|
| **Video Transcription** | Written transcript of a recording | Video Review → **Transcript** |
| **User Group** | **Main Capabilities** |
|------------|-------------------|
| **Admins** | * **View AI subscription status** on the Dashboard and in System > Ehli;
* **Start the AI Assistant Trial** after accepting the terms and conditions;
* See **feature** availability, expiration dates, and subscription history;
* Receive relevant **email notifications**. |
| **Facilitator and Faculty** | * Can request AI Trial. |
| **Learners** | * Can have access to **transcription** if it is enabled for them. |
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IMPORTANT: This is a **cloud-based service**, which incurs operational costs.
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## What’s New?
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***‘Ehli AI***’ tab has been introduced in [System Settings](/doc/system-module-4DfmyZ4GUl) for managing **AI Subscription**.
***“Ehli AI - Essentials Plan Trial”*** is visible on this tab, under *Subscription*.
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Once the feature is available in a LearningSpace instance, LS admins receive an in-system notification ***“Start AI Assistant Trial***”, introducing the AI Subscription.
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Administrators can **manually enable the trial** in **System Settings** after agreeing to *the Terms and Conditions* and selecting ***“Start 60-day trial”***.
* A 60-day trial begins upon opt-in.
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## How to start and manage the AI Assistant Trial (Admin users)
Admin users receive an **email** when faculty request the AI Trial.
This section guides you through the process of starting the Trial period:
1\. Open LearningSpace and go to the Dashboard. The header shows the current AI subscription state.
2\. Select “***Start*** ***AI Assistant Trial*** “
* from the **Dashboard header**,
* the **System Manager > Ehli tab**,
* or the **AI information modal.**
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**TIP:** Admins can also start the trial from the *Transcription* tab of SRV.
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3\. Review the AI feature overview and **accept the terms and conditions**.
4\. **Start the 60-day trial.** LearningSpace automatically calculates the trial end date and updates the trial status everywhere it is shown.
LearningSpace admins receive a **reminder email 30 days before** the subscription expiry.
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If the trial **expires** or the **subscription is** **not renewed**, AI features become **unavailable**:
* AI functionality is **disabled**.
* The System displays ***“Trial Ended.”***
***IMPORTANT:*** All previously generated data **remains stored in the database**, but will be unavailable on the user interface.
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Use the *“**Contact us”*** button to reach out to Customer Support and **extend the subscription**. (`ls-support@elevatehealth.net`)
Once **purchased,** the *Video Transcription* **AI function** can be enabled via the respective toggle.
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Learn more on the[ How to Start and Manage the AI Assistant Trial](https://kb.learningspace.elevatehealth.net/s/90505488-2918-47fa-9eed-c5916ccdc755) FAQ page.
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## How to request access to the AI Assistant Trial (Facilitator and Faculty users)
1. Check the AI status indicator on the *Dashboard or the SRV* [*Transcript*](/doc/how-to-use-the-video-transcript-tool-e91wdMINUp) *panels*.
2. Choose “***Request AI Assistant Trial***” in the header if AI access is not yet active.
3\. **Submit the request** by clicking ***“Request 60-day trial”*.**
After the request is sent, the status changes to *“**Request pending”*** until an admin starts the trial or an active license is made available. LearningSpace confirms the request and **notifies users** with admin or system manager privileges via **email**.
4\. Once the **trial has been started**, “***AI Assistant Trial”*** is indicated in the header, along with the remaining trial time.
The ***“EHLI - AI ASSISTANT TRIAL”*** box will be available in the Single room view (SRV) *Transcript tab.*
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Transcripts are only available for **videos recorded after** AI subscription has been activated.
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5\. 
Once the **trial has ended**, it shows up as ***“Ended”***.
To **submit a request** for continued access to the AI Subscription features in LearningSpace, use the “***Request full access button”*** in the Single Room view (only for trial users).
Local LS admins receive all **requests about purchase or renewal in** **email**.
If the **subscription has been purchased/extended,** this is what you see as a Faculty member during video review:
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If a subscription has expired, nothing appears in the user interface.
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Learn more on the [How to request access to the AI Assistant Trial](https://kb.learningspace.elevatehealth.net/s/7a2b061a-5259-46f3-a70f-937530ec6fe2) FAQ page.
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## Brief Summary
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* When **faculty request a trial** or request full (paid) access, LearningSpace sends an **email notification** to administrators so they can act on the request.
* The **free trial lasts 60** days. Around day 30, Admins get a reminder. On day 60, the trial ends, and AI features stop until you subscribe.
* System managers must **keep the** **AI Function toggle on** in *System Manager → Ehli AI*.
* **Transcripts** are created only for videos recorded **while a valid trial or paid subscription was active** (with Video Transcription enabled). Older videos usually have no transcript.
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## **When AI subscription is unavailable**
### **Transcript Tab**
The **Transcript tab** in SRV **remains visible** even when AI features are disabled, using a **blurred preview** to indicate where transcript functionality would appear, without generating transcripts in the background.
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*“EHLI- AI ASSISTANT TRIAL AVAILABLE”* script is visible, and trial can be initiated with the ***Start AI Assistant Trial*** button.
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**For more information about the AI features of LearningSpace, see**
[How to Start and Manage the AI Assistant Trial (Admin users)](/doc/f61bf7ec-11d1-420c-a4d5-63c80ff11605)
[How to Request Access to the AI Assistant Trial (Facilitator and Faculty entry users)](/doc/b12c5f70-ad2c-4ab8-8472-4413248b49cb)
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---
**Documents**
- [User Guide](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/user-guide-QPZfKJ0BV1)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/faq-AZnS7tDFgM)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/release-notes-fqaGSPScxH)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/ipad-support-technical-information-iHec00YAzm)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/customer-aftercare-one-pager-GOIZYTEgud)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ess-hs/doc/preventing-copy-paste-in-learningspace-uEubHwXVD2)