Virtual Encounter Guide for Medical Students

For Users With Learner Privilege

This guide explains to medical students with Learner privilege in LearningSpace Enterprise how to attend virtual OSCE encounters and access checklists.

  1. Open your Google Chrome Browser.

  2. In the address bar, enter the LearningSpace address provided by your administrator.

  3. Enter your email address and password in the corresponding fields and click Login: 

    Single Sign-On

    Or, instead, use your university's Single Sign-On (SSO) service if applicable.



  4. Once you are logged into LearningSpace, select Data Entry next to the activity you are currently testing on:


  5. Once Data Entry is selected, you will see Case Pre-Selection.

    If the SP has not yet started the virtual encounter, "Not Started" will be displayed.

    1. Click on the name of your upcoming case before your virtual meeting starts to access the pre-encounter checklist.



      Upon clicking submit on your pre-encounter checklist, you will be redirected to your Dashboard.

      Important: Computers configured as LearningSpace Hallway (In-Room/SP) stations cannot display the Zoom learner pre-selection/prefill workflow.

      Solutions:

      • Use a device that is not configured as a station, or

      • Temporarily remove the station configuration, or

      • Switch the Wi-Fi network to switch the laptop off the static IP address it is assigned under stations.

        See also Recommended Virtual Event Settings

    2. To return to your Case Pre-Selection page, click on Data Entry again next to the Activity you are currently testing. 

  6. Wait for the SP to start hosting the virtual encounter and the Join button to appear next to your upcoming case. 

    Your Case Pre-Selection page will constantly refresh. Once you join your virtual meeting, you will also hear a short gong chime.

  7. To begin the virtual encounter, click Join under Virtual Meeting for the required time and case.



    Pressing the Join button will redirect you to Zoom's Launch Meeting tab inside your browser:

    Pop-Up Blocker

    Disable the pop-up blocker in your browser.

    When joining a Zoom meeting from LearningSpace, you will be logged out of your personal Zoom account in your browser (even if your personal account is the same as the one the current virtual event is running on).  At the same time, you will remain logged in to your personal account in the Zoom desktop application.

    Once you are on the new tab, click Open Zoom Meeting to join the virtual encounter hosted by the SP.


    Having Trouble Joining?

    • If you are using Zoom for the first time, find out how to get started here.

  8. When your virtual encounter has ended:

    Your name will be automatically assigned to the virtual meeting recording. You can access your recordings in the Video Review module.

  9. Stay on your Case Pre-Selection page to access your post-encounter checklist.

    Click on the name of the case to start data entry.



    Important

    In case you are presented with the following message when trying to access your post-encounter checklist, contact your SP or instructors for help: 


  10. Repeat from step 5.a. until you have attended all your virtual cases listed in your activity for the day.