# Structure of Case Manager

:::info
## About Cases in LearningSpace

A **Case** is built around a **Standardized patient** presenting a **scenario,** and a Learner trying to **formulate a diagnosis** based on their encounter.

Cases provide the **medical content** for an [**Activity**](/doc/activity-manager-8Z2fsIu6LP). At the core of each Case is an array of **scalable, customizable checklists** that help you achieve your Activity's specific purpose. An Activity's purpose can be *to learn, practice, test knowledge, or develop particular skills*.  

A Case contains [**checklists**](/doc/checklists-case-parts-MEst6SU79S) (also referred to as parts) that cover every aspect of the patient-learner encounter, from informing participants with a door note to completing post-encounter checklists from the perspectives of Learner*, SP, faculty,* and *other* observers *(peer* or *expert)*.  
A Case can also be designed to **oversee training quality** or to **train new SPs**.

:::

[https://vimeo.com/1208132260?share=copy&fl=sv&fe=ci](https://vimeo.com/1208132260?share=copy&fl=sv&fe=ci)

When entering the [**Case Manager**](/doc/case-manager-QdAIr4bLwJ), the **Cabinets** are listed on the left, while all Cases are listed on the right by default. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/4b78d867-fe68-480c-a930-c0940a955b01/136347701.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fdf16fbff6c40fa0bc1bc4e289d605d7520dbbb8ed82ebc9499a2837a21fd709&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::tip
To find a specific Case or cabinet, start typing its title in the **Search bar**. Any title, including the exact set of characters, will be listed below the field and can be opened by clicking on it.

:::

## Case Cabinets

**Cabinets** help **organize** Cases and can be structured into **parent-child groups**.

Existing cabinets are listed on the left side of the Case Manager's opening screen.

In the **Cabinet Settings** window, new cabinets can be created, or existing ones edited or deleted, by either clicking the New button in the Cabinets panel or double-clicking the desired cabinet.

To determine access (Read-only or Read and Write) for users with the Case Author privilege, selected users must be added to the **Share** tab of the **Cabinet Settings** pop-up.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/cceab1d9-9950-439d-964b-2e8795e3fab4/136347702.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=6abb02628f99ba48558330af31c549d1169552e6114bb3850ef842ceddaeaf2f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::warning
Using the Cabinet function is **optional**: Cases can be added to the system independently, without being placed in a cabinet.

:::



:::tip
See [How to Create a New Case Cabinet](/doc/how-to-create-a-new-case-cabinet-dMErgnq28K).

:::


## Cases

To access and edit the details of a specific Case, open the [**Edit Case pop-up window**](/doc/00536388-4fd4-441f-a3e6-dc3ba5ec3337) by double-clicking its title, or by highlighting it and then clicking **Open** in the top-right corner of the panel.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/1a971393-bb0e-4f3d-8aa0-6db57a9651bd/136347703.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5bb902eede27a43ecfa500947ce19fcbf68f8ee7cbf87e17d0b72903451f80c5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =608x290")


:::warning
When creating a new Case, the same Case editor window opens. Select the New button in the top-right corner of the **Cases** panel to start a new Case.

:::

# Additional Options

## SPs who did this

When a Case is highlighted on the Case Manager screen, you can check which SPs have already been assigned to that Case by clicking the ***"SPs who did this" link*** on the right side, above the **Cases** panel.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/59f53858-0c36-433a-9ee9-07b77f3710b7/76908424.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=bf71fece6794a207cf4d7a71e03e08076c45f44d1593f728b8a8f069bdb23b2d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::tip
See [How to Check which SPs did a Case](/doc/how-to-check-which-sps-did-a-case-DKlsGCYL0Y).

:::

## Print this Case

You can also [print ](/doc/how-to-print-a-case-rdJQKkfKcL)[the Case]() and all learner-related checklists for it by clicking the ***Print this Case*** link in the top-right corner of the Case Manager screen.

 ![Print this Case option in the Case Manager](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/2966aa40-b1cb-4199-9672-3a2f0cfcc227/print%20this%20case.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e447bac7f7362e0dba0f5e4222158e0d86a5927ea9ff111666679407a646cf8c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x295")

Before printing, you can further **narrow the parts to print** by deselecting the checkbox next to any part(s) you do not want included.

 ![Case Print Options](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/7e637ec0-da3c-445c-a6b1-8821ca3a3fda/print%20case%20options.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b0b020bbe199f042a68e26ab9f44963e915366e44ef97a530fbf4c8cd7b298d3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1183")


:::tip
The ***‘Display point values and section weights for checklist’*** option is disabled by **default.**

When enabled:

* **Each answer item** displays its **point value**
* **Each question** shows its **total max point value**
* **Each section** shows:
  * Its **weight**
  * Its **total max point value**
* The **overall checklist total point value** is shown at the **top and bottom.**

  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/9636845a-2af7-4dda-84d5-8f1364ebc1d0/PRINT%20CASE_DISPLAY%20POINT%20VALUES%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=09f21e16c3b473c23f37a6d66ef81f4acf599c84823eb413f13aa8da16c11b25&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2113x1318")

:::



:::info
For more information, refer to [How to Print a Case](/doc/how-to-print-a-case-rdJQKkfKcL).

:::

## Import

[**Cases can be exported**](/doc/15e6c2e3-03af-4678-843f-5f52656f600c) from the Edit Case pop-up opened for the intended Case. Case content can be saved to a computer in a LearningSpace-compatible ***“.CAS” file*** format (including *all data, every setting,* and *Case Content)*.


:::info
Such files can be **moved** and shared with/ **imported** into other LearningSpace systems.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/9ae7d3c3-700a-4c8d-b13f-c3ceb82356f4/76908428.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1f04b5a5e6a9f9deaa2e168a63def9b6bfab1932d8f7e5307de2471845c61a96&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x272")


 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/603074c6-b471-47d3-8e50-8a4f1b1728df/76908429.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=a1354246e10421f5b48a59fb93b46878d30b8d43f1bdc4c74e78f3b02dc37a6b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x353")

  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a1642ceb-f168-4380-9d33-86f2a9dafcca/76909967.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=752bdb87ac5a427ffed5b1b9e42fddf479c6b1e936048320df6274a0941dc4ef&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =90x127")

Clicking the **Import** button opens a **file browser** window. The selected ‘***.CAS’*** file saved on the computer in use can be imported into the system by clicking the **Open** button.


Once the import is complete, the **Edit Case** pop-up will display all the data for the saved Case. The file can then be modified if necessary.  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/27318b21-0df4-4a65-b84f-38e00b357fd2/76908427.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=a85068e85c47491db36965d3f6ecb5b69fcd942eddc47db0dfe5e30c3e000b31&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)



:::tip
For further information, visit our [Case Manager](/doc/case-manager-QdAIr4bLwJ) and [Cases - How to](/doc/cases-how-to-S8rL7UJ2ib) pages or watch our [Case Manager Training Videos](/doc/case-manager-training-videos-r2kVtDydfr).

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)