# SP Confirmation

After receiving feedback from the requested SPs on their availability, you can **finalize the** [**SP recruitment process**]() by [**confirming SPs**]() for patient-scenario [Sessions](/doc/sessions-2aZ5cOyh5C).


:::info
With **SP Confirmation,** you notify SPs in the [**SPA Mobile Application**](/doc/spa-mobile-application-aS1sW4QEDb) that they were approved for the Sessions they made themselves available for.  
Once a Case is confirmed within a Session, SPs must arrive and present the patient scenario at the scheduled date and time, unless they [**cancel their confirmed appointment**](/doc/how-to-manage-your-confirmed-appointments-z0ASCggqVs).

:::


:::warning
In the current version of the **SPA Mobile Application**, SPs can decline their confirmed appointments right until the start of a session.   
Since this could make it difficult to find a new SP and/or reschedule the Session, please consult your **SP coordinator** before declining the appointment at such short notice.

:::


:::info
**Privileges**

***SP Coordinators:*** **Confirm SPs for scheduled Sessions** after reviewing their availability and finalize their participation in specific Cases.

:::

Go through the Cases in your [**Cast sheets**](/doc/cast-sheets-YRPTbYPckT) to see if anyone has responded to the [**requests you have previously sent**](/doc/how-to-recruit-sps-for-sessions-ZN12yo42cy).  
You can spot available SPs right at the Case without needing to enter the [**Recruit SP**](/doc/sp-recruitment-gsWl9BYKkx) tab:


:::info
You can spot **available** *but not yet confirmed* SPs straight away, **displayed in grey tags** at Cases. The same SPs are displayed with *Accepted* status in the **Recruit SP** tab. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/17cdfd9a-089f-4580-9f83-b56d039b7447/70385854.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5b67a3159a1d5213f64b45aa10870738e4bd9085373ed7ef9e0f1d41f8558d21&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =137x34")

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a46e4583-765c-4f91-92ad-3876934c0321/70386266.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e333857b7a3b27aa69d6dc136d4299f46d642ad6a9416fd546b7daac9bbf7f3c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
Click on **one or more names** to activate the **Confirm** button and start [**SP confirmation**](/doc/how-to-confirm-available-standardized-patients-g685QS6Z7Z).   
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/1d41830d-89fd-46c9-b8d2-be5e0051473b/136347852.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=386f384cd181e92cdeb902675f0038b1107e13e786c6bf33657a6b08552fed16&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)




:::success
***TIP:*** 

You can create SP groups - **including all confirmed SPs** for a [Session](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/sessions-2aZ5cOyh5C) - by using the ‘**Create SP Group’** option. 

The group will be listed in the [**User Manager**]() under [**Groups**]() and can be used to **set up Events** (see [Managing Events](/doc/b111ec07-894e-4711-a29d-de8dfa58fea0) ) or **Scheduling** ([Advanced Scheduling](/doc/713a18e8-dc2e-4ae9-b38f-affdbd23be04) ).  

See more at [How to Create SP groups](/doc/5fe80c41-cc34-4f74-b02d-3c7a97a26b8f) 

:::


:::tip
**Preventing Scheduling Conflicts**

The SPA module does not let you book an SP for a Case if the SP has already been confirmed for **another overlapping or concurrent date.**

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/8dae31ba-3f40-4fd0-aaf9-7d7fe11c0019/70385857.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=614dfbeee178e1f359fcef338979f1d13a7283a77f4b7ce578bed392b15cc2cc&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50")You will be warned about conflicting dates by highlighting the SP's name in yellow and marking it with a yellow exclamation mark. You can display the reason for conflict in a yellow bubble by hovering over the SP's name.  
You will not be able to select this SP for confirmation, and your changes will not be saved unless you select another free SP.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/38243c65-c988-4d2c-b1ec-d678183f3e9d/76908004.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9eb1b8b32713d37e9f36dd4deadb7bf76e8ea6a2fabaf6d6cbe5ee26b975660b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

This restriction applies to Cases inside the same **Session** or outside the current **Cast sheet**.

See how to withdraw confirmed status from SPs in case of [**Conflicting appointments.**](/doc/how-to-withdraw-confirmed-status-from-standardized-patients-N4imqBoSOY)

:::

When entering the **Confirmation** dialogue, you will see the SPs you are about to confirm listed.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/4e8539f4-2eeb-4e2c-af56-761b22659180/70386268.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=73fbaaaed5645bd99fbd79a059147093f550a279ebd6ada6368b68c08ea39513&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/4bc92c7a-d874-492f-a020-563eda14352d/136347855.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fa653ca5e1ae47c4c8a7c69e13e4b13bf8e368af4fa1f61a71f5f7cc9956698c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =743x")

  
Upon confirming the selected SPs, their appointment will be moved from **Pending** to the **Confirmed** tab for the selected SPs in their SPA Mobile application:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/f7e9c4a5-8219-4989-89b6-097ae64e4c87/70386270.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=94c499e86f464bf68717113dc3cbb1432badc66265198ada57a9141652ad8625&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =214x415")

You can view **confirmed SPs** in the Case,  highlighted in blue:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/bec597dd-1461-401d-ae0c-c0b8b56c5ffd/136347856.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=46377a243290bc20f49b0d21714b0c71df5c2b188b06eedf7bddc2de9ec820c3&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =703x")

You can also open the **Recruit SP** tab to view their status:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/7d330b1c-4e88-4bbc-9fb8-f376b812c53f/136347857.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=05cc7d075d0c19c901d0994236926c2916ad21ba58c5745ddbfa7ecb9c95f5e0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =693x")

In case you want to withdraw the date confirmation from any confirmed SP, select them and return to the **Confirmation** dialog:  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/b3d18911-ae4f-4e07-8fe0-245ccfcd2472/136347858.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fa260a560d05dde92e8e43d97f5465e9f030b69be6032cf0ab25cd27af6f3913&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::info
*SPA Mobile App*

The appointment will be moved back to the **Pending** tab in the SP's user account in the SPA Mobile app.

:::


:::info
The Confirmed status can be [withdrawn](/doc/how-to-withdraw-confirmed-status-from-standardized-patients-N4imqBoSOY) and granted again at any time.

:::


:::tip
For further information, visit our [Standardized Patient Administration](/doc/standardized-patient-administration-Ct144bz7D3) and [Standardized Patient Administration - How to](/doc/standardized-patient-administration-how-to-hIpagYNLCP) pages.

:::


:::info
*Related pages:*

* [How to Confirm Available Standardized Patients](/doc/how-to-confirm-available-standardized-patients-g685QS6Z7Z)
* [How to Withdraw Confirmed Status from Standardized Patients](/doc/how-to-withdraw-confirmed-status-from-standardized-patients-N4imqBoSOY)

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)