# Open-Ended Question Scoring - OEQS

:::info
*==Necessary privilege:==*

Users with ***Open-Ended Question Scoring Data Entry*** privileges can rate answers to open-ended questions by clicking the **OEQS** button on the **Your Activities** panel.  
The panel lists only Activities shared with the user, activities where the user is a member of the assigned Faculty group.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/6408813d-7848-4c2b-980b-2977078005fb/76909747.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ad464dbbd3750bbf7fb2cc976d4ed8b11fdb3df4e84266c01368e86bdd6a0b97&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

While item types offer *selectable answers* to a question, thereby yielding *concrete score values* calculable by the system, the [**text item type**](/doc/text-PjSbuSmn61) phrases a question that requires a **freely worded textual answer** from the responder's part. As the system cannot calculate the score value of such answers, **scoring requires the active participation** of a competent user.

## Conditions to be met for OEQS

* any of the checklists of a Case has to contain at least one [**text**](/doc/text-PjSbuSmn61) **or** [**structured text**](/doc/structured-text-Ut7O0LkBNp) **item or** [**Step 2 CS Patient Note**](/doc/step-2-cs-patient-note-YvVH2uJxc8) section that is **scored**
* such a Case has to be [**assigned to an Activity**](/doc/how-to-assign-cases-to-activities-wc3Eq5Zkjq)
* the scoring user has to have an Open-Ended Question Scoring Data Entry privilege
* such a user has to be a member of the [**Faculty** **group assigned to the Activity**](/doc/how-to-assign-participant-groups-to-activities-R1PdTkEVVx) in which the Case is added

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/ebac3c6f-dc67-4260-9925-f6b682456d2c/76909744.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=dd680d7067168687313ae3f45ca476e1dd85b0afc0f633840a977c4f90933c10&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::tip
See [**How to Evaluate Answers to Open-Ended Questions**](/doc/how-to-evaluate-answers-to-open-ended-questions-AMOdxVo8yk) for details.

:::

## Preparation: Scored Text Item Type in a Case Part


:::info
***Scoring notes:*** instructions for scorers on the nuances of evaluating responses. Such notes are displayed below the question on the ***Learner response*** page.

:::

Scoring textual items of a [**checklist**](/doc/checklists-case-parts-MEst6SU79S) has three available techniques. When clicking the **Points** button, a drop-down menu appears for selecting the scoring method:

### Direct scoring

When Direct scoring is selected, a **Max. Score** field is displayed where the maximum point value must be determined; OEQS users can choose to give any number between zero and the provided score value.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/6b9c12b6-09ea-41f5-ba73-a965f9073c55/119472153.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=7cbae977dd639328920bf93db9304674fd850722c3769ab93e8bb212bc8384be&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::info
If an item has direct scoring, the FON submit (OEQS) is not clickable in the [Individual Checklist](/doc/individual-checklist-EflhqaNzVC) report. The submit is only clickable if the item’s scoring is [questionnaire-based](/doc/oeqs-scoring-page-25NfRaNDcH) or based on the [**Keyword**](/doc/oeqs-scoring-page-25NfRaNDcH) method.  
To check out the Direct-scoring-related report, use the [**Comments report**](/doc/comments-report-Yq8S6AlN0R).

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/8e020bdf-ecee-4bcb-86b9-9d9e7143c379/119472154.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=3bdf290a29cbae8a3250c7026252bdff31fd39a73e7e2b2b276e02e0dc3305f9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/6b9c12b6-09ea-41f5-ba73-a965f9073c55/119472153.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=7cbae977dd639328920bf93db9304674fd850722c3769ab93e8bb212bc8384be&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =719x149")

### Keywords method

  
Selecting the **Keywords method** displays the **Set Keywords** button. Clicking the button opens the [**Keywords Setup**](/doc/how-to-set-up-keyword-scoring-Cl4VW8wfxV) pop-up, where any word can be set with a fixed value. Thus, when typed in, the system recognizes and calculates a recommended score for the response (from the sum of the point values of the matching words), which is displayed on the OEQS page by highlighting the relevant words in the response text and also listing them with their values and the recommended score.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/61b5d46e-287a-4b6a-b274-0786bb11cca5/76909745.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5d437f97cd58a57651ccce88f8e85686908c9bd0d1d64366b9727bfeded746ea&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =597x282")


:::tip
See [How to Set Up Keyword Scoring](/doc/how-to-set-up-keyword-scoring-Cl4VW8wfxV).

:::


:::warning
***IMPORTANT:*** Keyword setup should be treated as **a guideline for scoring;** answers should be **double-checked** and **approved** by OEQS users.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/e0e77dfa-f67f-4270-bb56-67ae75c53393/136347826.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b16e50d7e0f0d5f1d9a8c47c107feae0bf372e8a23805d2372d1779455ec0a6c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/fd9999f1-d15a-44f1-bc31-96aaf059c75d/136347827.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=20819e7cd24c452ad5a474fe7c62b16220c2fd32d8c9f2b92012d62cb5bee770&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

If **multiple spelling**s are considered acceptable or typos might be disregarded, alternative spellings can be listed within the same keyword field, separated by comma(s).  
In such a case, the system will calculate the recommended score for either listed word.  

### Questionnaire-based scoring

  
**Questionnaire-based scoring** entails evaluation completed by answering a set of questions. The questionnaire can be created in the [Special Section](/doc/special-section-xF3FCRRpqE), then selected via the drop-down menus when the Questionnaire method is selected.  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a48964c7-1d81-426d-96e9-8a6e7b098300/136347828.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=873808a9dbf4a271c74adf2cf92775b5339d142864dfd7e56c03a48ca0127333&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =665x383")


:::tip
For further information, see the [Reports - How to](/doc/reports-how-to-qnSWC08QSs) pages and the [Reports Module Training Videos](/doc/reports-module-training-videos-dr44xGB4HN).

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)