# Matrix ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/c4b04686-354a-4472-af09-47348a81784b/76906618.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=32d871b12edc3960e585e159abaf4bce9cc8828a8506e9742a321d9b09d84b19&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50")The **Matrix item** is used to **create the Likert Scale** and other data collection tools that **include multiple questions or criteria** evaluated using the **same set of answer choices (a scale).** ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/593109ff-bf4b-47ad-881c-4df31c91a6c3/70387220.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b218a7f8252e191f569ed935c1241053dc518ebe9c6f60f03fed517f566b9625&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/3750b6a0-6074-49ba-bc4e-27285cad7022/image%20%282%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=0ec3994387df2c0ffa173cb762766d5f0952af6a08477a2a5fed8e444ff81790&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) See [How to Create a Likert Scale Evaluation](/doc/how-to-create-a-likert-scale-evaluation-MoPOXCwk4P) :::warning Important Responses in the Matrix item can be set to a [**radio button**](/doc/radio-button-SelF1brNj0) or a [**checkbox**](/doc/checkbox-PdsG0EcKrW)*.* Scale point values can be set for each response choice. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/aac1878f-1233-4d14-a8cf-8148f109d371/99619560.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1646dd76f3c8816584d23efcba25eafa8a4ff86c908399cc381dc732d6e6dab9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/59fd3c7e-d78f-4683-96c7-07088d33c868/99619559.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=8c4f519deeb3b31e28dc0a32732975c577bbe19ce219be112b7a54cc3529ca88&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x221") The *Labels* correspond to the response categories or scale options, while the *Question phrases* or criteria are typed in the corresponding text boxes. :::tip By clicking the relevant buttons, ***more columns or rows*** can be added: * Add more fields by clicking the **Add New Answer** button, * Delete any extra field by clicking the **X** icon when hovering over the row to be deleted. ::: Use the buttons in the item panel for further options: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/f8791743-947a-444f-acee-09d865e2b265/70387214.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=00324fdeb80b1584aea6cb8ebda29e3fbe89ecd5820f67b281c82f23ae4dd0aa&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") **Asterisk: Answer required -** if activated, a user cannot submit the checklist until that item is answered. That is, they cannot leave it blank. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/1a9765a7-529d-43e2-8f44-620b992fd684/70387216.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=08fb593d8f7fb2f14d5610bf8acc0d3129d619119848025e207a1552333b4242&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") **Comment box -** when activated, a text field is displayed next to an item during data entry, providing space for additional notes. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/2f0d9ae4-c944-438e-8c45-8b05db74c5b6/70387217.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=70af24797db891cb626bd8977e0e7165e98d94e64a2a78e57c7d0e24e0044490&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") **Copy -** a fully created item can be duplicated, thereby copying the question and all the provided answers. :::tip As with any added item, a copied one can be freely modified as desired. ::: ## Scoring Clicking the **Points** button displays the score value fields for each response. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a41ed1c6-30e7-4647-bf08-ee3afd4210b8/70387218.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2c2d6e99d0aab071ad1c0692b313705de5274badea07080faadca1c259c4b848&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) __Responses can also be:__ **NS** (not scored) - selecting the specific response does not affect the final score **B** (bonus): The points in the value field do not contribute to the maximum achievable score for the item, but they are added to the achieved score. :::info Points assigned to a response can be whole numbers (1, 2, 3 . . .), negative values (-1,-2, -3 . . .), or decimals. (.25, .5 .75 . . .) LearningSpace identifies the response with the highest score value as the “correct” response. ::: :::warning A matrix with multiple rows is considered **one item** for **reporting** purposes. ::: :::warning For information about **understanding the data collected using the Matrix Item**, see [Which Reports to Review for Data Collected Using the Matrix Item](/doc/which-reports-to-review-for-data-collected-using-the-matrix-item-EAVjjFlTc9). ::: :::tip For further information, visit our [Case Manager](/doc/case-manager-QdAIr4bLwJ) and [Cases - How to](/doc/cases-how-to-S8rL7UJ2ib) pages or watch our [Case Manager Training Videos](/doc/case-manager-training-videos-r2kVtDydfr). ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt) - [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV) - [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0) - [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC) - [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9) - [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS) - [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)