# Intercom Announcements

:::info
LearningSpace Enterprise uses **HTML5-based Intercom, meaning that the** [**Flash plug-in**](/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ) **no longer needs to be enabled; only a straightforward user interface change has to be completed to use Intercom. Depending on the browser's default settings, the microphone may have to be enabled** for the client computer to be connected to the Intercom system.

> 
:::tip
> The Intercom pop-up window **automatically opens** upon launching LearningSpace in the browser **if the computer used** is added to they system as a [**Station**](/doc/stations-settings-wf9eO8UwgJ). (See [How to Configure Stations](/doc/how-to-configure-stations-MPs2FWkP2L).)  
> If the microphone is not enabled by default, the system **requests permission**; if it is, the pop-up will indicate that it is *'Connected'*.
>
> :::
>
>  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/52cac6ad-bea9-4850-be8f-f0ea8994284f/INTERCOM%20CONNECTED.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=80cfa7e0f522cb002c890289d738f65fad43de73a8c6e7f593b37faf532a7aa5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =300x207")
>
> 

:::

On the **Intercom** tab, **preset (pre-recorded) announcements** can be added, recorded, and used in the system during recording.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/bbf8669e-325a-49dd-8632-69171847eb8f/add%20new%20intercom%20announcement%20CUT%20GIF.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=acfb8907e4f32bf7fad23b317f5c9b7e2e7ddd3346f12c8241a397c795bfaaeb&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2510x770")



:::tip
See [How to Manage Pre-recorded Intercom Announcements](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/how-to-manage-pre-recorded-intercom-announcements-J2jJfHKBxe).

:::


:::success
To **delete** an announcement, **click the checkbox** in its row and **Delete**.

:::

Also, the **Intercom push to talk hotkey** can be defined on this tab:  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/51eacbb0-3080-4ddc-9ed5-2e4bc54da7c6/INTERCOM%20PUSH%20TO%20TALK%20HOTKEY.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1c0c8b67dfa52b88b12e4c5c59d0db5059bbf9c4300e7bd075ab908b0ddc9757&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2510x540")


Once the Intercom hotkey is defined here, users with Administrator and Intercom privileges can **use this keyboard shortcut** to send **Announcements**.


:::tip
***IMPORTANT: ***The [**Intercom**](/doc/three-way-intercom-BdGYfQiD1c) functionality of LearningSpace requires the web browser to have **access to the microphone** of the client PC, which in turn requires a [**secure HTTPS **](/doc/how-to-use-the-https-certificate-requestupload-tool-0R6U9R0B86)connection to the LearningSpace server.  
That is, the **client computer's microphone can only be used** with a **valid SSL certificate**. (This restriction stems from the Chrome browser security regulations.)

:::



:::warning
The **Push-to-Talk** function of [**Intercom**](/doc/three-way-intercom-BdGYfQiD1c) is **not supported on** [**iPads**](/doc/ipad-support-technical-information-dLmeFvKofC) in LearningSpace.

:::


:::info
Related pages

* [How to Assign an Independent Intercom Device](/doc/how-to-assign-an-independent-intercom-device-gnNW5772xg)
* [How to Manage Pre-recorded Intercom Announcements](/doc/how-to-manage-pre-recorded-intercom-announcements-J2jJfHKBxe)
* [How to Set Up Conditions for Intercom](/doc/how-to-set-up-conditions-for-intercom-ZlEDZO7OKn)
* [Intercom Panel in Center Overview](/doc/intercom-panel-in-center-overview-KKD1RcmmtL)
* [Three-Way Intercom](/doc/three-way-intercom-BdGYfQiD1c)

:::



:::tip
Learn more on our [System - How to](/doc/system-how-to-jhrHFUlkwJ) and [Recording Module](/doc/recording-module-TQ1YnPoHOI) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)