# ◾ Important Technical Notification Regarding Adobe Flash Player Adobe has announced the End of Life of its Flash Player solution. Below is the extract from its notification on this topic. > As [previously announced](https://theblog.adobe.com/adobe-flash-update/) in July 2017, Adobe will stop distributing and updating Flash Player after December 31, 2020 (“EOL Date”). (…) Adobe will be removing Flash Player download pages from its site and Flash-based content will be blocked from running in Adobe Flash Player after the EOL Date. (…) Adobe always recommends using the latest, supported, and up-to-date software. Customers should not use Flash Player after the EOL Date since it will not be supported by Adobe.” ([www.adobe.com/products/flashplayer/end-of-life.html](https://www.adobe.com/products/flashplayer/end-of-life.html)) # *What does this mean for you as a LearningSpace user?* ## 1. If you are a LearningSpace Enterprise, Essentials, or Experience user: Good news! As all three platforms are plug-in-free, none of the functionalities of your system rely on Adobe Flash Player. They are all based on the latest HTML5 technology, so you can continue to enjoy high-quality simulation management with your LearningSpace system. **Limitations due to change**: none :::info ***Recommended action:*** As communicated earlier, please ensure all your users access your LearningSpace solution on a Google Chrome browser, which is best suited for HTML5 applications. ::: For all other LearningSpace users, the End of Life of the Adobe Flash Player can affect three functionalities, depending on the version of LearningSpace you are using: * Video viewing * Intercom functionality * Simulator Waveform display ## 2. If you are a LearningSpace Intuity user: Your **Video** and **Intercom** functions are HTML5-based and not Flash-dependent. Hence, the change does not affect these functionalities. :::warning However, the **Waveform** functionality is not HTML5-based and is hence affected by the End of Life of the Adobe Flash Player. ::: :::warning **Limitations due to change:** Your users can access the system using the Google Chrome browser, best suited for an HTML5 application. Video functions and Intercom will work as normal, but ***users  will not be able to see waveforms*** (i.e., your Patient Simulator-related events will have limited functionalities) ::: :::success **If you are currently under an active Support and Maintenance contract,** you are eligible for a free upgrade to our plug-in free and robust LearningSpace Enterprise platform. ::: :::info ***If you are not under an active Support and Maintenance contract,*** *we have some options for upgrading to our LearningSpace Enterprise platform. Please contact our LearningSpace Support Team or your Elevate Healthcare Representative to discuss your options for the upgrade.* ::: ## 3. If you are a Replay user: Your **Video** functions are HTML5-based and not Flash-dependent. Hence, the change does not affect these functionalities. :::warning However, the **Waveform** functionality is not HTML5-based and is hence affected by the  End of Life of the Adobe Flash Player. ::: **Limitations due to change:** Your users can access the system using the Google Chrome browser, best suited for an HTML5 application. Video functions will work as normal, but ***users will not be able to see waveforms*** (i.e., your Patient Simulator-related events will have limited functionalities) ***The recommended solution to have all functions available***: As LearningSpace Replay users, you have some options to upgrade to our plug-in free and robust LearningSpace Experience platform. Please contact our  LearningSpace Support Team or your Representative to discuss your options for the upgrade. ## 4. You are a user of a LearningSpace system that is older than 2016 and has not been updated since: :::warning Your system does not have HTML5-based **Video**, **Waveform**, or **Intercom** functionalities. ::: :::warning **Limitations due to change:** Your users can access the system if they use **Internet Explorer 11** and **SPlayer**, but the ***Waveform and Intercom functionalities will not be available.*** ::: ***To ensure all functions are available, contact our LearningSpace Support Team or your LearningSpace Representative to schedule an update to*** LearningSpace Enterprise. --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt) - [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV) - [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0) - [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC) - [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9) - [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS) - [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)