# ◾ How to Withdraw Confirmed Status from Standardized Patients :::info The page explains how SP coordinators can withdraw confirmation from SPs if needed. ::: ## Withdraw Confirmed Status :::info SPs can [**cancel**](/doc/how-to-manage-your-confirmed-appointments-z0ASCggqVs) their patient scenario dates, and SP coordinators can also revoke a date [confirmation](/doc/sp-confirmation-eFECXxMhYk) from SPs in the SPA module. ::: 1. At a [**Case**](/doc/cases-of-sessions-pTlkcAzVwk), click on the SP whose confirmation you would like to withdraw. The **Confirm** option becomes active. :::info The SP name tag will **turn grey,** but the tick will remain to indicate that the SP is still confirmed for the Case. The tick is not removed until you have confirmed the withdrawal. ::: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9a40064c-5fed-4f24-88b4-1952094b3cfa/137068666.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1833e26aaadcc420900dfa87b301d2fb6daa2e9b40f8e5369167773aaa60778a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) 2. Click on the **Confirm** button. A dialogue opens, listing the SPs whose date confirmation will be withdrawn. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/ed1ca53a-a27c-48c9-8465-1b84276fa6ff/137068667.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=58a48cc59f1cb6aef6d230357fec2d7ff69b50eb71b976566c1ec503fd6fa40b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) 3. Click **Confirm** in the dialogue. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/13e047a3-5e47-4e6c-8e82-f9fdb4a85d69/70386235.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1ae5cff9169f5069eb52f3db8fb161099670fc6a1301dbf39b272b02541b87e8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) The status of the SP reverts to *Accepted*: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8987bc3b-71ea-4d29-9734-b9f695db46c2/70386237.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=256162b56f039bffddd452fa3c9a2c8de57ab37c91bb44bf336ef2a19c1c2281&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::info **SPA Mobile App** The appointment will be moved back to the [**Pending**](/doc/how-to-manage-appointment-requests-QFQct3yZ3Z) tab in the [**SPA Mobile application**](/doc/spa-mobile-application-aS1sW4QEDb) in the SP's user account. ::: **Conflicting Dates** Suppose an SP has confirmed multiple patient scenario Sessions scheduled for the same date and time. In that case, the system shows a warning message in both the **SPA Mobile Application** and on the [**Casting**](/doc/casting-tab-1PUPxieYgL) tab of the LearningSpace SPA module: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/cfb95e0a-2252-49e5-9109-701915843a46/70386260.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=709b8f3e4b23a256c601fb9da6a702f6ea840e57ebbdd6db0dce269c0d011e10&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =269x518") ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b9cfc562-2ee9-4b30-bc99-5bbe956552c8/137068669.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2d51b3835d813c03fd58aba37e8fc93390464086f30470d26fc87d0925e5cb28&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) You can withdraw confirmations for **conflicting dates** by navigating to the Case displayed in the *yellow warning field* and performing the steps described above: ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/aee73618-48d1-433a-97a8-8f30c04047b0/140247071.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=4259f8bcc1184af1c829bd337eb0669e44bd1617b3c5e317a056e677899795a6&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::tip For further information, visit our [Standardized Patient Administration](/doc/standardized-patient-administration-spa-module-Ct144bz7D3) and [Standardized Patient Administration - How to](/doc/standardized-patient-administration-how-to-hIpagYNLCP) pages. ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt) - [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV) - [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0) - [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC) - [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9) - [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS) - [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)