# How to use the Video Transcript Tool?

The **Video Transcript tool** enhances video recording and checklist capabilities by adding **automatic audio transcription**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/c9b9d59d-c40f-4a4d-92f4-4cbea6e43b2d/TRANSCRIPT%20TOOL_GIF_EXP.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ab71455b3aae3113d6b332f4335da742008cb1d06b81482f075681991ff25561&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


***What is Transcription?***  
Transcription is the process of converting audio or video recordings into text.


:::info
**The transcript** of a video can be read on the [**Video review**](https://kb.learningspace.elevatehealth.net/s/exp-hs/doc/video-review-JYMRivCuop) **page.**

:::


:::tip
In LearningSpace, transcripts can be generated in **English.**

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/972fa1a8-7cdf-4c46-8812-c1b451deaedc/transcript%20page.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=8b1ed79669a01fbcca7756153681cc4ed1ebf70ed847a9e0ebee0464c144ef99&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =765x667") 


:::warning
If the global transcript setting is enabled **after** an existing video has already been processed, the video **will not have** a transcript.

:::

## **Audio transcript capability**

Once a video is processed and transcript generation is **globally enabled** under Local Settings, the system automatically generates an audio transcript for the video **after the recording is complete.**


:::tip
A transcript can also be generated for [**videos uploaded**](/doc/how-to-upload-video-recordings-to-learningspace-3SqKWi9lGb) directly to the Video Review module. 

:::


:::info
Once a video is deleted, the related **transcript will be deleted as well**. 

:::

## **Enabling Transcripts**

Transcripts can be **globally enabled/disabled under** [**Local Settings **](/doc/local-settings-nRgTM4hBts)on the [**System **](/doc/system-module-TNvU3yVfhr)page. 

If the Transcript feature is **hidden** (disabled), the system does not generate transcripts, and the Transcript tab is not displayed on the Video Review page.   
When the **toggle is on**, the system runs a service test and displays the results to the user. 

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/e7c21363-d50c-4734-a9c5-4465e2667587/Transcript%20service%20enabled.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=704796c1982f9e52c1940a917c26787d594e8331aabeffb4876efc781ca928c5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =428x51")

### **Privileges**


:::info
Users with the following privileges have **the right to enable/disable** **transcription** in **Local settings**:

* *Admin* 
* *System Manager*

Users with **access to the Video Review** module can download a Transcript.

:::


:::warning
If a **transcription service test** fails, toggling the transcript option does not enable the transcript service. 

:::



:::warning
**IMPORTANT: IT Requirements**

The LearningSpace server needs to access:  


1. [https://api.elevatehealth.net](https://api.elevatehealth.net/) (on HTTPS, TCP port 443). 
2. [https://idp-cert.learningspace.elevatehealth.net](https://idp-cert.learningspace.elevatehealth.net/) (on HTTPS, TCP port 443).

  
Customers with **offline systems cannot use** this feature (or other AI features of LearningSpace).

:::

## **Closed Caption (CC)**

***What is a Closed Caption?***  
Closed captions are created by transcribing the video's audio and then synchronizing the text with the video footage.  
If a transcript is generated for a video, you can turn on the **Closed Caption (‘CC’)** functionality on the Video Review interface, **utilizing the generated transcript**. 

**Closed Captions** have a black background box with limited opacity on the black background. 

**To turn on** Closed Captioning, use the grey “CC” button in Video Review/SRV, aligned with the recording controls (rec, play, stop).

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b09298d9-96d3-4b05-8f5b-e97088b76f80/cc%20black%20inactive.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=607afcad47fc16000857b7ffdf94b35e32e2a06aa063b93014a23d942764ed47&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x295")  
When you click the icon, it turns **blue**, and closed captioning appears. Clicking it again makes it invisible.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/df8f887e-7b73-4672-92ee-0604c4eaca15/cc%20blue%20active.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9bfd39bd33c9b01df31d0ce4bc93a7e0dd97d05960d876c305fcc9ef09eb9878&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x293")



:::info
Closed Caption is turned **off** by default.

:::


## **Searchable** **Transcripts**

You can do a text search in the transcript by **typing in the search bar** above the transcript.   

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/086d06c8-d89f-4bd5-816e-77641bc4412b/search_exp.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b5bb7f270ebe3e19cab43d4954aecd92071e855ab26e4aa2cb9dc609359fe362&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =471x373.5")  
The transcript **highlights/displays segments that match the search query,** and you can easily cycle through the search results by using the up-down arrow icons or tapping hotkeys. 

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/4b367780-c300-4e00-aa06-84d26dc548af/search%20cut.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=548dea6fba2fa26f3bbcf5f01e280457c93b77e22d7e898e8f72920cc749c6c4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =385x986")


### **Starting a new search in Transcription**


1. Open the Transcription Tab in Video Review.
2. Click on the search field.
3. Type the word you are looking for. 
4. If there is a finding, the “finding stepper” will display the number of findings (on the right) and the current “in-focus” finding (on the left). You can click the up/down arrows to highlight the findings. 
5. **Scrolling in the video transcript:** When scrolling backward or forward, a button appears at the bottom: **“Return to current time.”**   
   If clicked, the transcript view jumps to the time segment of the transcript that is in sync with the currently played video.

   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/68cbed81-68b9-4cec-b178-6c502b065525/return%20to%20current%20_exp.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fbfc54e4c9a2a59d00b5dfb1571f96c5ec640b5c02272f3870f52cf6db862674&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1530x754")

   


:::info
When **you grab the timeline** or **click the annotation icon,** the transcript **syncs** with it. 

:::


### **Navigation based on Transcript**

You can navigate the **video timeline** by **clicking a block** in the transcript; the **video will jump** to the corresponding segment. 

## **Transcript file download** 

When [downloading a video recording](/doc/how-can-i-download-video-recordings-created-in-learningspace-r2NkSLwdHt), the transcript / Closed captions can be downloaded along with it by clicking the **Download Transcript** option. You will receive a file in **\*.srt format**, named according to the specified format, containing the transcript.


:::info
Recommended video players: **Windows Media Player, QuickTime**

:::


:::info
Specified naming format: [ ] + [DATETIME OF VIDEO]  
Specified file format: SRT - or other similar industry standard subtitle format

:::


:::tip
If a transcript is generated for a **video with multiple speakers**, the **speakers are diarised** as follows: *Speaker #1, Speaker #2*.

:::


---

### **New Permission Controls for Transcript View & Download for Learners**

In the latest versions of LearningSpace, [**Video Review** ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/video-review-ue2ApIOQx4)allows Learners to [**download transcripts**](https://kb.learningspace.elevatehealth.net/s/5118a0d1-a402-4131-9b04-957ca3af5458) only if this is **explicitly enabled** in the [Edit Activity](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/edit-activity-pop-up-uYFkqiiNhq) pop-up for the Activity.

This means that **transcript download and visibility** are **not automatically granted** for Learners.

**LearningSpace grants:**

* Separate permission control for transcript visibility or download.
* Transcript download is only available when Video review and Transcript download are enabled.

  


1. Go to the Edit Activity pop-up of your Activity
2. Open the[ Reports tab](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/reports-tab-UYc4w4MW5i)
3. Select [Learner Access](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/learner-access-vqSzC4M92j)
4. Use the ***“Transcript”*** and ***“Download transcript”*** options to limit Learners' access to the Transcript download.



 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/1c5cdf04-e732-456a-b038-f253e0a1ba36/LEARNER%20ACCESS_TRANSCRIPT%20NEW.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=4fb05afd6d3fdf19550e648a0d5b5381252283fb2d586ca61f83fad5f376c9eb&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =556x385")



:::tip
* If the Transcript checkbox is unchecked → the transcript is not visible for Learners in the Video Review.


* If the Transcript is enabled (checked) but Download Transcript is disabled (unchecked)→ the transcript is view-only.
* If both options are enabled → Learners get full access to the transcript.

:::



:::warning
## **IT Requirements**

The LearningSpace server needs to access:  


1. [https://api.elevatehealth.net](https://api.elevatehealth.net/) (on HTTPS, TCP port 443). 
2. [https://idp-cert.learningspace.elevatehealth.net](https://idp-cert.learningspace.elevatehealth.net/) (on HTTPS, TCP port 443).

:::



:::warning
Customers with **offline systems cannot use** this feature.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)