# ◾ How to use the HTTPS certificate request/upload tool

LearningSpace is a **web application** accessed by a web browser on the client's computers. To **secure the data** between the LearningSpace system and the client's browser, the otherwise unsecured HTTP traffic must be **encrypted** using **strong SSL certificates**, resulting in **HTTPS traffic**.


:::warning
LearningSpace strongly recommends **installing a valid SSL certificate**. The securely encrypted HTTPS traffic will minimize the risks inherent to applications connected to the Internet.  
See [How can an SSL certificate be acquired](/doc/8c2c1d74-b689-4c09-8510-5c4763ec88aa)?

:::


:::info
Specifically, the [**Intercom**](/doc/three-way-intercom-BdGYfQiD1c) functionality **of LearningSpace** requires the web browser to have access to the microphone of the client PC, which in turn requires a **secure HTTPS** connection to the **LearningSpace** server.

It is the responsibility of the end-user institution to provide the SSL certificate.

:::



:::tip
The **HTTPS certificate request tool** is a **hideable** tool - please reach out to ***LearningSpace Support*** to have it enabled on your system ([**ls-support@elevatehealth.net**](mailto:ls-support@elevatehealth.net))or Live Chat - more contact details available in the [**Customer Aftercare One-Pager**](/doc/customer-aftercare-one-pager-GBWMe1BcfS))  
If not enabled, the "legacy" version of the 'SSL/HTTPS SECURE ACCESS SETUP' will be available on the System Manager's Security tab (see image below). 

For more information, read [How can an SSL certificate be acquired?](/doc/how-can-an-ssl-certificate-be-acquired-JqQcIJVuP8)

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/a9151cd2-df0b-4f2e-a45a-bb6807e073fc/135921717.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=d07cc319a2fae84ea69f537df2aee21df19cd7512b3c610df70287c51d8067a6&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

# Process of requesting/uploading a certificate


Navigate to [**System Manager**](/doc/system-manager-ar9EDnlVcL), [**Security**](/doc/security-CI3lfPyzkk) tab, SSL/HTTPS SECURE ACCESS SETUP.


:::info
Available to System manager or Admin privilege users only.

:::

  
Two options will be available here: the [**Request Certificate**](/doc/how-to-use-the-https-certificate-requestupload-tool-0R6U9R0B86) and the **Upload Certificate** options.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/51e7e38f-a8fa-4966-94ca-49c55617453c/135921718.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f55fac65e3769914ac3457b555f3932f16425e44fbb19b357e58e7d2b72f56ab&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

As the first step of the HTTPS configurational process, select from the following two scenarios:


1. You **do not have a certificate** or a key → [**proceed to Request Certificate**](/doc/how-to-use-the-https-certificate-requestupload-tool-0R6U9R0B86)
2. You have your **own SSL certificate** and a private key → [**proceed to Upload Certificate**](/doc/how-to-use-the-https-certificate-requestupload-tool-0R6U9R0B86)

# Request Certificate

By selecting the Request Certificate option, **five steps** will be followed to request a certificate. The **main components** are:

* **Brief** - information about these steps
* **Data Input** - empty fields to fill in with the necessary data (*Country Name, State or Province Name, Locality Name, Organization Name, Organization Unit Name, Common Name, Email Address*)
* **Download Certificate** - a generated certificate that includes the above data
* **Upload Signed Certificate**—This option allows you to upload a certificate signed by a Certificate Authority. Intermediate certs can also be uploaded, and the hostname can be validated here as well.
* **Activation** - data can be verified once again before activating the certificate

## Brief

This component describes what will happen in the next steps.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/18a4d4c3-4e7b-4fa4-bd5d-92f5c90aa64d/103220705.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2cca49ec0bd3196a614fc4756b36c642de9f4a28e39f2bf254c2f8288af8964d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x597")  
  
**Data Input**

As the second step, the fields need to be filled in with the necessary pieces of information.

* The **first field** is a dropdown menu populated with **country names**.
* The **next five fields** must be filled in accordingly (minimum character limit is 1, no character maximum limit).
* The **last field** (***Email Address***) must be filled correctly, with **any of the following formats: *test@mail or test@mail.com*.**


:::success
Information tips will help you fill these fields by hovering over the info icon.  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/3918a962-2722-4477-8a60-e1b0e36eb6c6/103221943.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=bd41ae6892cd3bdba10ed997fbe21457d759e1a6721c03da742147350e3c5639&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b1b052f5-57f0-4df3-a946-6126668f4a58/99615002.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=42b66b6607512a9ef654371c6c4d0724d6d656d89eb7e15d82325f74e5209694&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x606")


:::warning
If not all the fields are filled in or one **field is incomplete**, the **Next button** stays **inactive**.  
Once all data is added correctly, green checkmarks show the completion and the Next button becomes active.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/c0c6ce6a-02ce-4470-8f00-60806ca888de/Dark%20-%20Data%20Input%20-%20Erron%20on%20fields.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=6963b14d08a5165a58fe39d0e60408f518093e2ba961dc234ad8d87584d7d9a8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x608")

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/414e47c0-7f69-4b7b-8124-bd7ce7c8a769/image-2023-6-5_11-40-46.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f2886f04c443b8891985285f15be59ce0b6296b2939062c6ea21496a2abaeb2b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x608")


### **Download Certificate** 

The **certificate can be downloaded** here, which is filled in with the previously entered data.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/1cd502cc-1137-4cd6-8617-642ff2d1b5dd/DOWNLOAD%20CERT_cut.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=83c6193679cbcb02f10c20b6b98b6458c2f4eecda04897488fe541edd754350d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =685x338")  
  
Once the Download button has been hit at least once, the **Next button** will become active.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/a769c0b2-8322-4656-b6fa-a2d4b6be8214/REQUEST_DOWNLOAD_NEXT.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=8e4f3303fd0e4251592c21b3b901f3311d81c17f10ded4e9821938fa8e65a1b1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =556x542")  
  
Hit the **Next button** to proceed to the ***Upload Signed Certificate*** step.

### Validating Certificate by a Certificate Authority

The downloaded **Certificate Signing Request** (CSR) needs to be submitted to a **Certificate Authority** (CA) for signing. Once validated and signed, you can upload the **Signed Certificate** into your LearningSpace system.  

### Upload Signed Certificate 

This step allows you to upload the \*.crt file downloaded in the previous step (or \*.cer/\*.pem files) signed by a Certificate Authority.


:::info
*\*p7b, \*p12, \*.der* format files are not supported in LearningSpace.

:::


:::warning
**Self-signed** certificates are currently **not supported** in LearningSpace. The below notification message warns you about this. Read more about Self-signed certificates further below\*.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/d89c7e06-d274-456b-9bc9-7443e08445f4/Self%20cert_validation_new_warning.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=8ed36732df1aa52781afa9322b3fa7b9d94caddf7ced60b985ac88a3119881d9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1186")

  
Press the **Upload button** and select the certificate file to be uploaded.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/d5db0a87-2380-4cea-ae53-deb1fa9770c7/103221880.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=651b0f55b029fea07ad66e5af968620657840b80d39a3dee754b04522af503a0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x234")


:::success
Hover over the info icon icon to get more information. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/4df228f2-3b4e-4de3-8c92-d3eb37c66af0/103221944.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cf6e9a1e25481c90785a0aef3f53f18ee314f9b327bfdeb4475f055a03cbcf9e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) 

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f43bf12e-1ea0-4c79-b790-fb3513fc38f3/103221896.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e264a2e186101fe75df3de2a577e3b0c0d6b0403ab807fbc268023b01d35bc61&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x305")  
  
The validation starts automatically: ***'Validating'*** and a loading circle will be visible.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/387fd52f-ddcf-4f38-80f8-9002271bd6af/103221883.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=698e6a3a6510449ca41337f68e54cc620a410cbe252785991a2b554eb476027f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =538x159")

Once the validation is finished, the two outputs can be **'validated'** or **'invalid'**.

* Invalid cert returns with the script 'Invalid' and a red cross.![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/a88dd9c8-3693-440b-839c-c94bb4384102/103220732.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5b89b97c10d499dcabbebef55ff399cc7bf90620399623ea8eff3226399e2aaa&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)
* The valid cert returns with the script 'Validated' and a green checkmark. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/823f786f-0cde-4037-b777-a3575a9457a3/103220735.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=42b66dfce5bacdd64ae7c541ddea509892715f11667f6e7e2800d29ed36f0ee1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/eaa942be-5ef7-48e3-8c6b-b48c382c7341/103221884.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=02d122277cfd162cea2748a9685e6de1f517f4eb12bdb62fabd1fdc6ec742303&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x592")



|  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/533346fb-f65b-4826-9a7a-d7f6373a9e31/delete_trash_red%20white.PNG?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1dedadc07e6edc76e427b90fde036e38ca064328e854f43a2b4b8c58104073c9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50 =32x40")In case of an **Invalid certification upload**, the certificate should be deleted by using the dustbin icon. <br>The process should be **terminated and restarted if the validation fails repeatedly**.Anytime a request **process is restarted**, the newly generated certificate needs to be signed by the CA - the one from the terminated process **cannot be reused**. |
|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|


:::info
If the certificate is a **wildcard**, you can **test** the hostname. (After the test, you still need to complete the chain.)  
You cannot test the hostname if the certificate is not a wildcard. (You still need a complete chain.)

:::


:::warning
In special cases, **intermediate certificate(s)** can also be uploaded (maximum limit is 5).

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/52086715-e611-430d-9723-5b4c554fe020/image-2024-3-18_13-56-32.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c551493a431c455343586b4ff151a4a7464cb48a39f8600fe6779f9619a5d27c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x453.5")  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/af72c540-ae31-4117-b581-772429bdb6ac/103221893.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=7f4b99c4bd960e46341b29c84cce0ed56a40095abf94b05654fd57803d10e3e6&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x593")


:::warning
**Multiple** intermediate certificates can be **uploaded** (and deleted if necessary) **individually,**  according to their **correct sequence.**

:::

  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/0e1b0f6f-2bf9-4ee6-bb98-2687fb58d4bc/103220409.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=4f9fabecc22f18b1b617f8196d48a7212887ca893f35244b566d395bca62e611&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::info
**Invalid intermediate certificates** can be **deleted** by using the red dustbin icon, and then, a new intermediate certificate can be uploaded. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/396b6c11-bb82-4813-a0ef-22176c70bca8/103220710.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cb2d3fe586ea8024f0008549f7e9680c73c3f010c341620e45f05d90f7f656fd&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

:::

## Activation

All previously **uploaded files** are collected on the activation component and **summarized** on this component.  
Here, you can **activate** your certificate by **pressing the Activate button.**

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/1df8804c-9180-400e-a500-deb994275a1d/103220413.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9437c50e556b4440a05719b456f2d51b3131352b42c5239c4ab9817e9b87b3fd&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x538")  
Pressing the **Activation button** activates the cert. A confirmation window will pop up with two options:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7ad80d43-e95a-4b65-b44f-c344f0e15bb2/103220499.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=6a955d57ce91e40e89b63c7030fe3329f003e6ff81bfddbaba233cc2b5a9d364&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =493x147")

* If you press the **Activate** button, the validation/activation process will be started:  
    
  ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9cf4a928-6f4a-4cba-88b5-202056bf8b7f/103220477.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=07b28536310e37fc4de13330be0a20725d32cb7795e360324160beb807a6db98&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =538x135")
* By pressing the **Cance**l button, you cancel the process.

Once the cert has **been activated, a completed component will appear** stating that you have **successfully validated and activated** your certificate.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/959256d9-285a-43fc-8ad3-6a2c8d7d13de/103220478.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e767ac34033c9a643ea493a2297c4ea4feda3091bfb5d298bb4a249e9325f256&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x589")


:::tip
If certification validation and activation fail, **restart** the process or **contact the Support team**.

:::

The **Save and Close** button closes the confirmation window.

# Upload Certificate

The second option under 'SSL/HTTPS SECURE ACCESS SETUP' is the **Upload Certificate** button, where **an existing certificate can be uploaded** in 3 steps.

* **Upload Signed Certificate** (same procedure as the Request Certificate **upload** step)
* **Upload Key** - The key can be uploaded and matched
* **Activation** (same procedure as the Request Certificate **activation** step, but has an **extra check,** which is the **uploaded key)**  


:::warning
**Self-signed** certificates are currently **not supported** in LearningSpace. If you try to upload this type of certificate, the notification message below warns you. Read more about Self-signed certificates below\*.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7a4c6c53-a67b-4fed-80d8-ba1d320a03aa/137068634.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=3904f8df141e5c526f5544e42caa6bda6ca62a92a0def6efa14ef4287db48a1a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


## Upload Signed Certificate

As the first step here, press the Upload button and select the certificate file to be uploaded:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/ebd97737-ea23-48dc-a00f-ff00614d4a94/103221906.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f173cafd70d543cff9994358e0cc28a090c32238454864f8a4226270ff0af9bc&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x403")


:::success
Hover over the info icon to get more information. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/4df228f2-3b4e-4de3-8c92-d3eb37c66af0/103221944.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cf6e9a1e25481c90785a0aef3f53f18ee314f9b327bfdeb4475f055a03cbcf9e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50 =38x37")

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/6b4d658d-c674-416c-a8a3-1e1a81d3d26a/CERT%20UPLOAD_INFO%20BUBBLE.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c576788821de3bc829e64f5adc93fe44a153d540628c65e3050533c10062cc11&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x718")

A validation process will start along with the upload:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/387fd52f-ddcf-4f38-80f8-9002271bd6af/103221883.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=698e6a3a6510449ca41337f68e54cc620a410cbe252785991a2b554eb476027f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =480x142")



:::info
In case of an **Invalid certification upload**, the certificate can be deleted by using the dustbin icon. If validation fails repeatedly, the whole process should be **terminated and restarted**. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/396b6c11-bb82-4813-a0ef-22176c70bca8/103220710.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cb2d3fe586ea8024f0008549f7e9680c73c3f010c341620e45f05d90f7f656fd&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

:::

Once a certificate has been validated, enter the **Host Name** and hit the **Validate** button:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9a85efa7-ecd6-474e-b82b-ad8584eae394/107020469.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fab40424f2c0e7ad404ba607afe9fb034908121db4231e9c69065ec9e712eba4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x472")

Validating certificate’s hostname:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b264df32-ed78-44a8-9b91-e6887a69b9e6/107020468.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=57b5c123edd73d24faf7458b450928d7851c4f84e34b0e5185c2e033aa92f638&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =627x73")


The uploaded certificate’s **hostname is** **invalid**:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/f36b74b7-1d3c-465b-99d9-0cf86a649e5b/103221926.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=27ec9172eb636c796244d034e98b88c3bfab3983fa267c777221b7a3c0c9531c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x429")


The uploaded certificate’s **hostname is** **valid**:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/4342a46c-e85b-4686-b877-c2ee7ffd6bac/103221927.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9c8027085cd918cf8d470662e93bf19e11132ee728d6591c4bdb98b029a356bc&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x444")


## Upload Key

The option to **upload the key for your certificate**, which must correspond to certain things:

* The file **extension** can be ***.key or .pem***
* The **file size** cannot be larger than **1MB**  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/b3f76613-bed6-462a-8761-8f7a32174486/103221928.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cfd6a1fb20077ac0c6b0c6e076d1d5f50a6ee23c06c1022393f136d4f02e15c8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =717x393")  


:::info
The upload button gets inactive after the file upload is successful.

:::

In the background, meanwhile, a validation process (*'Matching'*) is taking place.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/dda9ac9d-3cc9-4306-822c-0cc0bb76c249/103221933.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ac95976c421576e0e7b022020163e079f6792fc955e82af9ea4927a1579d489a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x95")


If the uploaded key is correct, it will be displayed as *'Matched'*.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/e14d77c9-bdf1-4b57-89a1-cb11339e8e5e/103221934.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=182c7caad0ce3ace2bc0e13f2ea07e59d0ddac3f747c8a95075e8d0426faee57&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x93")


:::info
If an **Unmatched key** is uploaded, the key can be deleted using the dustbin icon. If matching fails repeatedly, the whole process should be **terminated and restarted**. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/396b6c11-bb82-4813-a0ef-22176c70bca8/103220710.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=cb2d3fe586ea8024f0008549f7e9680c73c3f010c341620e45f05d90f7f656fd&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

:::

## Activation

This component looks the same as when Requesting a certificate. The only difference is that it has an **extra section for uploading the key**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/55648b44-5719-46cf-b9d7-adbb8bf21537/103220473.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2470acfab6736fa7fe46538ed8e9564c4585bd84957172fb101371b553a8c86e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x681")  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7ad80d43-e95a-4b65-b44f-c344f0e15bb2/103220499.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=6a955d57ce91e40e89b63c7030fe3329f003e6ff81bfddbaba233cc2b5a9d364&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =493x147")


 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/61484f4b-d901-42a8-8693-b421a6c2fbf0/103220475.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e14b4bf53d617feff92c8345ccdddc538640e0ac9eb3e7e53db8e6e072a89a38&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x365")

In case of failed activation, the following error message is displayed:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7bfd213e-a76f-45a0-b013-54067ea95e9b/103220390.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=70bc3f981de29e0979fee2d16373e0c52c136119d0ea300c6516630e67277f68&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x457")



:::tip
If certification validation and activation fail, **restart** the process or **contact the Support team**.

:::

Once the cert has **successfully** been **activated**, the following message appears in the pop-up:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7640dfe4-effa-4065-8ceb-91bbe2b1cf6e/103220491.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c670eab453ac6a2c5f6eb6293a69746c3d30fb31c7ce4fbd8341986cf7ff5b1d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =672x381")


The process has successfully been completed. Press the **Save and Close** button.

#   
Additional Components

## Status Table

The table under 'SSL/HTTPS SECURE ACCESS SETUP': **Certificate Information** contains all certificate data.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a7e2ea82-ef53-48ee-b209-4b340cd39c3d/ENT%20CERT%20INFORMATION_STATUS%20TABLE.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b563e4ae63740d87017b0b4c042f9fdf013fd86951a9a6b2d0ea53a62cf4e63a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x359")

## Continue / Terminate Process Button

The above-described process can be terminated at any point with the Terminate Process button (after closing the pop-up with Save and Close).  
When interrupted or paused, the process can be continued with the **Continue Process** button.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/efc8e62f-ab1c-4d1f-9031-f47e8fa6ee94/cert%20terminate%20pr.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f256a1251d433c646c72e20f3d8d34e2a3d032f7bc5362c9f90fe9da261713ee&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x298")

Confirm termination:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/7a7c2cd0-5230-4189-bf16-add539e227da/image-2024-3-18_14-3-28.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=6239e00ba3a94076e8cdf3668ecc69807d25a9027f84a7b5b7884cef1fff3861&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x346")


:::info
After HTTPS is properly configured for your LearningSpace system, the above **multi-step wizard process can be re-initiated at any time** (e.g., when the certificate expires).  
Restarting the process does not affect the existing HTTPS config or disrupt day-to-day work in  LearningSpace.

:::


:::warning
If you see the message below, you cannot upload or request a certificate since several servers are **connected** to your LearningSpace system. Please turn to your System Administrator or to the Support team.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/15223916-5ed9-4deb-91f4-71634d1eea3a/cert%20cannot%20be%20uploaded.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f59f61258c7dda2a94c66e759d0cb55640ba55750509a0f682146051be267318&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x397")

## Certificate Expiration Date

 The certification expiration date is displayed in the ‘**Expires on’** column.  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/a86d1b29-01c3-41e9-97af-292e3c6d5d8a/cert%20expires%20on.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=978ffcc8cb81055435ecfd4811d41188f7a112094f03bd9b0564bb7fd5a88f2b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2868x583")



:::info
About Self-signed certificates\*

> *When using self-signed certificates on client computers, the clients will not trust the certificate by default as it is not issued by a trusted Certificate Authority (CA). Therefore, clients typically see security warnings or errors when accessing a website or service that uses a self-signed certificate.*
>
> *To avoid these warnings and errors, clients can manually trust the self-signed certificate by importing it into their trusted root certificate store. This process varies depending on the operating system and browser being used.*
>
> *It is important to note that while self-signed certificates can provide encryption for network traffic, they do not provide the same level of assurance as certificates issued by trusted CAs. Self-signed certificates can be easily created by anyone and do not go through the rigorous validation processes that trusted CA certificates go through.*
>
> 

:::


:::tip
Learn more on our [System Manager](/doc/system-manager-ar9EDnlVcL) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)