# ◾ How to Upload Photos via the Batch User Create Process

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/34ef797a-17ad-4ec9-801c-0b0d3e9ea2e2/140247066.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c236ff3293d955fc83c40ea61cecdd4cf2dd18db92489776bea7cea8c6a3c72b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)



1. **Create an Excel file** as described in [How to Create a LearningSpace-Compatible Batch User Create File](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/how-to-create-a-learningspace-compatible-batch-user-create-file-m0pu638u1S)
2. In the Excel file, type the precise **name of the photo** you want to upload, **including the format**, in the User Photocell (column M).  E.g. ***Photo.jpeg***
3. Save and close the Excel file.


:::warning
Your .zip file should include **only** *.jpg and .jpeg* photos. Uploading other file formats in BUC will not be successful.

:::


:::warning
***IMPORTANT:*** If the name of the photo as listed in the Excel, and the actual name of the photo file are not the exact same, the system will not be able to find and thus upload the photo.

__Always enter the file format in lowercase letters__ for successful file upload.

Some example spreadsheet entries: ***Correct:*** *FILENAME.jpg, filename.jpg, FileName.jpg, FiLEnAme.jpg*

***Incorrect****: ~~FILENAME.JPG~~*

:::


3. **Select** the completed Excel and all the user photos, and compress them **into a zip file**.

   
:::success
   Rename the .zip file if you wish so, this will be the **name of the created group**.

   :::


:::warning
***IMPORTANT:*** While **zip files can be uploaded**, **only the Excel template downloadable from LearningSpace** can be used for Batch User creation.

The .zip file should not contain any subfolders or subdirectories.

:::

4\. Upload the .zip file at **Step 2** of the [**Batch User Create**](/doc/batch-user-create-KqZQGjRkyv) process.


5. Continue the [BUC process](/doc/batch-user-create-KqZQGjRkyv) and check the photo column for the uploaded images.
6. Finish the BUC process.
7. Check the created/updated User accounts in the User Manager, for the uploaded images.


:::tip
For further information visit our [User Manager](/doc/user-manager-jY5BSEdZwv) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)