# ◾ How to Upload a Batch User Create File

1. Open the [**Batch User Create**](/doc/batch-user-create-KqZQGjRkyv) tab of the [**User Manager**](/doc/user-manager-jY5BSEdZwv) module.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/e0f7e41f-d3c3-4120-a67f-a4b359c36b5b/76908948.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=81ad90b9c861dc65aafcb3ba9b4ab5862b508a81505f6024f53f43a95fc46108&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
   Step 1 of the process appears.  

## Step 1


1. Click the **Download** button to download the empty template, select a specific template from the drop-down menu, and then click **Download**.  
   The template downloads in Excel format and contains a header with all data relevant to a user.


:::warning
***IMPORTANT:*** Zip file format is also supported, but only the Excel template downloadable from LearningSpace can be used for Batch User Create purposes—whether as a single Excel file or in a zip file.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9ac50b65-beb4-4a93-a59e-176ca4dd1d3c/140247069.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=3beb4183ae42ee6943409b9657fd26b4be8f05869985d18f5595e72cf110a6d7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::success
Dates included in the template (SP details) must be expressed in the following format: YYYY-MM-DD.

:::

**Numeral code used in the BUC file:**

* **Inactive (column A):**
  * 0 (or cell left empty) - active
  * 1 - inactive
* **Privileges (column J):**
  * 4 - SP
  * 8 - learner
* **Race (column N):**
  * 1 - white
  * 2 - black
  * 3 - Hispanic
  * 4 - Asian
  * 5 - other
* **Sex (column O):**
  * 1 - male
  * 2 - female
* **Children (column P):**
  * 1 - no child
  * 2 - biological
  * 3 - adopted
  * 4 - foster


3\. Click **Next** to move forward to **Step 2** of the process.

## Step 2

4\. Click **Browse** to upload the Excel file filled out and saved on your computer.


:::warning
The **Next** button only becomes activated when a file is uploaded.

:::

5\. Select by clicking the respective radio button whether new user(s) should be created for each row or already existing user accounts should be updated.

6\. When done, click **Next**.

## Step 3

Step 3 shows an overview of how the system will upload the user accounts.


:::info
Hovering over the information icon prompts the tooltip window containing an explanation about the BUC table icons to appear.

:::



:::warning
***IMPORTANT:*** If data is missing, the system warns the user about specific errors on the Step 3 surface. In such a case, the user needs to return to Step 2 and upload the corrected Excel file according to the error messages.

:::

7\. Click **Finalize** at the bottom of the tab.

## **Step 4**

The **Step 4** surface appears with

* a summary of the number of updated versus inserted user accounts;
* and also (if any) the number of user accounts that have not been uploaded due to accessibility issues.

8\. Click **Done** at the bottom of the tab to conclude the Batch User Create process.


:::info
**Step 1** is displayed for further possible uploads.

:::



:::warning
Important

Since [**User Managers**](/doc/privileges-wnjrx8qPWS) cannot create *Admin, System Manager, Room Manager,* and *Learner History/SP Activity* privilege users, they also cannot use the **BUC** function if the users to be created would have any of the listed privileges. In such cases, the process fails as the **Next button** remains **disabled**.

:::



:::tip
See more at [How to Create an LS-Compatible Batch User Create File](/doc/a6f41cd8-be1d-496e-b67c-f549122cb778) 

For further information, visit our [User Manager](/doc/user-manager-jY5BSEdZwv) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)