# ◾ How to Set Up a User for LDAP Authentication

:::info
Available to users with User Manager or Admin privileges.

:::

Set up LDAP authentication for users once a directory server is [**configured for user authentication**](/doc/9d3e60c3-0fd1-455b-ad12-40f2eb1cd27f).


:::info
LDAP authentication must be enabled for users in the [**Users**]() module so they can log in to LearningSpace Enterprise with their directory server credentials.

:::

LDAP authentication can be switched on for **one user** at a time **or** for **a group of selected users**:

### Switch On LDAP for a User


1. Open a user for editing.
2. Check ‘**Authenticate by LDAP server’** in the [**Account**](/doc/edit-user-pop-up-p53l4RpOgR) tab.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/3c9b09a9-50c7-45c5-b02d-a5fb38860c00/image%20%2810%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=dadd20e42503100ad04c6d36618fb1cb12d7d673d2ce9f15b2c4a04e5202197e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x469")

### Switch on LDAP for Multiple Users


1. Select users from the **Users** panel on the right.

   
:::info
   Click the **"All Users"** option on the left to display all users registered in your system, or select a group to filter the users.

   :::

   
:::success
   Use the select-all checkbox in the **Users** panel to select all users at once.

   :::
2. Click **Open** on the right.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b20202df-176f-4339-a71b-2ccd5595e5bd/edit%20multiple%20users%203.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=4ccdc40226b789ae001cbe5edbef9f2f548a8d7eee78afcdeb22d9170890f2d6&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =471x295")  
   The '**Edit Multiple Users**' pop-up will open, where you can manage the settings of your selected users all at once.  
3. At '*Reset authentication method to*:' open the drop-down.
4. Select 'LDAP server authentication:  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/fd62a4f1-fee6-4b04-af29-a9ebdaab02e1/edit%20multiple%20users%20_LDAP.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1602d1f87295fd312399c985d0765eccff34893c5bc85d6ac3f4a5d48b87af07&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =471x807")  
5. Once **LDAP Authentication** is enabled for users, fill in the **Authentication ID** in each user's profile. **LDAP Login Settings** in the [**Directory Access Settings**](/doc/directory-access-settings-S81luUrTCx) tab determine the required **Authentication ID** for users.   


:::info
If the **Authentication ID** has been set to **'Email'** in the [**Directory Access Settings**](), no additional configuration is required for the user's profile.

:::


:::warning
When **LDAP Authentication** is enabled, users cannot log in with their **LearningSpace** email and password or modify their credentials, even if they have been added to their profiles. For the same reason, an email address is not required in a user's **LearningSpace Enterprise** account if **LDAP Authentication** is used.

:::

6\. Open each user for editing.


1. If you set up a [**full DN sequence**](/doc/directory-access-settings-S81luUrTCx) for authentication:
2. Provide the user's **LDAP ID** from your directory server in the corresponding field if the **Authentication ID** is set to **'LDAP ID'** in the [**Directory Access Settings**](/doc/directory-access-settings-S81luUrTCx) tab.   
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/f13335f9-5295-4307-a5a6-d549e7e8e29f/LDAP%20et%202.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b7b6796e3f9190b3059624a70a48c763728edfe4ddf3a3017eeb39435539eb81&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =556x242")   
3. If the Authentication ID has been set to' [UCID](https://U)' in the Directory Access Settings tab, provide the user's UCID (Unique Custom ID) stored on your directory server in the corresponding field.   
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/87235b9d-df33-45f9-8c7f-f04b90211efc/ucid%20ldap.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=311de21fad1d873f08d7271aab199c2866915503ae5378b476029d4a904f3824&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x252")  
     3.   If you set up the [**Resolve samAccountName**](/doc/directory-access-settings-S81luUrTCx) method for authentication, provide the user's samAccountName:  
              ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/3c96898d-40f4-4156-8a18-8bbb906d4ad9/image%20%2811%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=db9c70e4a3c69d1be9ad34f4e2de8917cc2ec1abdf809eae49ed168850091dad&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x309")



:::success
**Troubleshooting: Directory Server Is Down**

If your directory server is down for any reason, temporarily withdraw LDAP authentication from users and allow them to log in with their **LearningSpace Enterprise** credentials.

:::



:::info
**Related pages:**

* [Directory Access Settings](/doc/directory-access-settings-S81luUrTCx)
* [How to Add Directory Servers to an LS System](/doc/how-to-add-directory-servers-to-an-ls-system-ZdOMLtjPVs)
* [How to Configure LDAP Login](/doc/how-to-configure-ldap-login-J9ujZBfTLG)
* [How to Configure LDAP Synchronization](/doc/how-to-configure-ldap-synchronization-zRqlnJJQfk)
* [How to Import and Synchronize Users from Your Directory Server](/doc/how-to-import-and-synchronize-users-from-your-directory-server-mEZKzqIL7U)

:::



:::tip
For further information, visit our [User Manager](/doc/user-manager-jY5BSEdZwv), [System Manager](/doc/system-manager-ar9EDnlVcL), and [System - How to](/doc/system-how-to-jhrHFUlkwJ) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)