# ◾ How to register a Mobile Device in LearningSpace

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/6ac0bf45-a0d2-49e5-aa4b-b01c896150d0/REGISTER%20MOBILE%20DEV.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=85183eb85fbfb76ae5d9990ae788198fcb06686abbef3a0390d8917cc469ffd2&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2359x772")

The new ***LearningSpace Anywhere*** mobile app is a companion application to the web-based LearningSpace software. To review all features and functionalities of the mobile app, you need to use the web-based application alongside it.

* The mobile app uses the device's built-in camera and streams the camera feed to LearningSpace. 
* The mobile device's camera stream is displayed in LearningSpace, and its recording is also controlled through LearningSpace.

## Step-by-step instructions

**Pairing a mobile device with LearningSpace**


1. Log in to Elevate LearningSpace.
2. Click the "System" tile.
3. Select the "Cameras" tab.
4. Click "Register Mobile Device" and click "Next" in the Register Device pop-up.   
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/2732a08b-3585-48c8-91d3-c264033bdaf5/REGISTER%20DEVICE_IOS%20ONLY_Anywhere.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5a9df7940abc011648300aaa11efb8e544dc041bdbb33ca534f8430e62a6ae52&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =556x404")

   
5. A QR code is generated and displayed in the pop-up.  
     
   ![Register Device - QR Code](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/70c3ec25-85c2-4fb9-9f46-63e06e17a76a/REGISTER%20DEVICE_SYS%20NEW_Anywhere.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=99ad3e5b0259fb6aece27929bedd7842af8e7a04edf8be4b6fa3510f4ec811a0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =556x446")
6. Open the ***LearningSpace Anywhere*** mobile app.   
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/758ac927-4370-413a-9fe7-ff2b1846a425/LS%20ANYWHERE_1.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ec00acfeea86f8b4141821b0a72af7dd3a18774644031fccbed77c35477ed85c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =214x440")
7. Tap "Scan QR Code" in the mobile app and scan the QR code displayed in LearningSpace.

   ![Register Your Device - LearningSpace Anywhere App](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/273bbdbc-077d-475e-a2de-17d7121b15e0/CAM%20ACCESS%20REQUIRED_LS%20Anywhere.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=86c1a1ed931d1c08e7f1119df1cc398ac383f42344f30ed08d147195a2db13d8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =214x434")  
     
   ![Scan QR Code on Mobile Device](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/0c3eb490-e5a7-46fe-a314-35e798399c94/mobile%20app_qr%20code%20reg.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=38d8a73cb94953e97787fecd233f0d18cdbd1bb98ba30592e41010b8cd74791b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =214x429")
8. After successful device pairing, the mobile app will display the device name and the *"Waiting for Room Assignment"* status.  
   ![Waiting for Room Assignment Status](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b9ce2530-544f-4841-b367-9515793fb55f/WAITING%20FOR%20ROOM%20ASSIGNMENT.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=53bbb090b0521bc9d84314c2b20799bde1990d97b2e09c05540589a76a3575cf&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =214x419")
9. Click "Close" in LearningSpace. The mobile device will appear in the camera list as "Mobile Camera #".

   Each authenticated device is displayed in the list of added AV devices on the Cameras tab in the [System Manager]().

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/a87472ba-78d0-46c9-9da0-2a4ea235ad19/SIM%20LABS%20PHONE_CAM%20TAB.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=68d2aa552e409fad20dee0673bd5c8d795b0428c3e39610ce3fc14c33bbf2ed5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x260")

In case of a failed registration, the following warning message is displayed:

 ![Failed Registration Error message](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/bc3d69b4-d4fd-46f4-8466-d01650523760/registration%20failed.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1967d4e4e22392fd9e528e7932ade7689a1f59f6acd806edd99e13a2fb7ec079&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x210")



:::tip
In such cases, check the internet connection, hit ***Try again,*** and go ***Back*** on your Mobile device. 

In LearningSpace, if you press Back, you will get a **new QR code** and can **retry scanning**.

:::

  
Successful registration is indicated by a green notification:  
 ![Successful Registration](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/93cd417c-67a5-4014-9573-dc537058f302/registration%20success.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=aa91f084cf43e15896f07b167e1e4b3579546412474070f924dc07ac6841e2fd&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =385x132")


:::warning
**Camera and microphone access** must be **enabled** in the Mobile phone’s Settings for proper functioning.

:::


:::info
Proceed to:

[How to add a Mobile Device to a Room in LearningSpace](/doc/c8d58724-e3cb-44af-99a7-c29e7a4ab46e) 

[How to use a Mobile Device for recording in LearningSpace](/doc/eccc2495-833e-459e-bbd6-31f36d7052d5) 

:::


:::success
For more information, see:

[Bring Your Own Device Feature (BYOD)](/doc/42696a73-a79f-4fc9-bc0e-810c62b27fd3) 

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)