# ◾ How to Manage Pre-recorded Intercom Announcements

:::warning
***IMPORTANT:*** For security reasons, any Intercom-related action involving using the client computer's microphone **can only be conducted with a valid SSL certificate**.  
(This restriction stems from the *Chrome browser security regulations*.)

:::


:::warning
It is recommended that LearningSpace not be used on multiple browsers and/ or tabs simultaneously for optimal intercom functionality.

:::

[**Intercom announcements**](/doc/intercom-announcements-tE9EaVxYnC) can be edited and new ones can be added on the **Intercom** tab of the [**System**](/doc/system-manager-ar9EDnlVcL) module. All previously recorded messages are listed and can be listened to by clicking the **Play** icon in the **Controls** column.


1. To add a new announcement, click the **Add New** button.
2. In the editable ***New Audio Announcement*** field that appears, enter the announcement.
3. When ready to record, click the **REC** control next to the new announcement.  
   Once the recording is started, the **REC** control toggles to **Stop** control.
4. Say the message you wish to record into the microphone.

   
:::info
   The **length** of an announcement can be approx. **2 minutes**.

   :::

   
5. When finished, click the **Stop** button.  
   When the recording is stopped, the **Stop** control toggles to the **Play** control.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7ae57f6d-6af6-4fa0-be79-dc2c2ecb22c5/139657261.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=de72dbeff188c2b757ecf575cc88bd9fd1625dac5474528f04cf84e7e1a288da&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::info
Once an announcement is recorded, the recording date is displayed in the **Date of recording** column.

:::


:::tip
To **edit** a pre-recorded announcement, **click the Announcement Description field** to be edited, type in the modification, and then click outside the field.  
To **delete** one, check the box of the announcement and click **Delete**.

:::



:::info
Related pages

* [How to Assign an Independent Intercom Device](/doc/how-to-assign-an-independent-intercom-device-gnNW5772xg)
* [How to Set Up Conditions for Intercom](/doc/how-to-set-up-conditions-for-intercom-ZlEDZO7OKn)
* [Intercom Announcements](/doc/intercom-announcements-tE9EaVxYnC)
* [Intercom Panel in Center Overview](/doc/intercom-panel-in-center-overview-KKD1RcmmtL)
* [Three-Way Intercom](/doc/three-way-intercom-BdGYfQiD1c)

:::



:::tip
Learn more on our [System Manager](/doc/system-manager-ar9EDnlVcL) and [Recording Module](/doc/recording-module-TQ1YnPoHOI) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)