# ◾ How to Manage Email Settings Email-related system settings can be managed on the [**Emails**](/doc/emails-tab-woqXxbUw5h) tab of the **System** module. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a7f3b691-623b-422d-b2f0-aa886880c23d/EMAILS%20TAB.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=684bc61d5f8d9cf8865e1daa694c319fdd1099a93fd1ae67f3a51d2e511d26a8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1336") :::warning Upon initial login, Healthcare recommends setting up the [**SMTP server**](/doc/email-settings-uhmQ5aeTGr) information to enable the sending of emails from LearningSpace. For further assistance, see a Network Administrator or IT professional. ::: ## Setting Up Email Properties **To set up the email address from which messages would be sent:** 1. From the **Email from field** drop-down menu, choose the desired email to send messages from. 2. To remove an address from the menu, choose it from the drop-down menu and select **Remove**. 3. When creating a new address, select **New** and enter the new email. 4. Choose an address and select **SetAsDefault** if you want that address for that specific and all subsequent mailings. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/20ac682d-06ce-4121-a530-9c0abd7fa8d1/76908857.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=7e30c049971050da0e10f9cf3ad4edb0c735731911f8af1b6dc60ba432add8ac&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) **To set the template for the email:** 1. Select a template from the **Email Templates** drop-down menu. The template content box displays the email template chosen. 2. Place the cursor anywhere in the template content box to enter text. 3. To add any automatically generated inserts, place the cursor in the template box where the relevant information is to be placed and select the [**merge** **tag**](/doc/a2270058-bc70-4569-a019-27c3ccd322c6) to be inserted. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/cd2af31f-f433-4365-92d2-ffaf638b950a/learner%20request%20email%20template.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=74b9ac86773603d6792cd7127988bda4feb75590cf04ea6fc5f781cb337b4d4c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x991") :::warning The tag appears in the template box **in brackets**, e.g. [FIRSTNAME] ::: :::tip To **automatically include a link** to the host site on emails, select the ***Set default hostname for hyperlinks in emails*** checkbox. ::: :::warning **Modifications** performed in the Email templates on the **Emails tab** of the **System module** only become effective in the Email templates of Advanced Scheduling for **Activities** and related **Events** that have been **created AFTER these modifications** have occurred. ::: ## Providing the SMTP Server Information :::warning Healthcare recommends setting up SMTP server information upon initial login to enable the sending of emails from LearningSpace. For your institution's particular server address or details about server requirements, contact your network administrator. ::: Scroll to the bottom of the tab to see the SMTP server settings. ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8e01105d-2053-4411-a23c-3ddba9b69c7c/76908855.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=3b04f28e705693ab9f0c00c5e20ee55bb90603ff7afa60af1106f1aaeb27c9e7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =357x224") 1. Enter the SMTP server name in the **Server address** field. :::info By default, localhost is given as the server address, but it can be configured for a custom server. ::: 2. If SMTP authentication is required, specify the user name and password. 3. Click **Save & Test SMTP Connection** to complete the setup and test the server settings. The status of the SMTP connection will be displayed in a message at the top of the screen. :::info Related pages * [Email Aliases](/doc/email-aliases-GzzdevwLqz) * [Email Settings](/doc/email-settings-uhmQ5aeTGr) * [Emails tab](/doc/emails-tab-woqXxbUw5h) * [Field merge tags](/doc/field-merge-tags-KtEewhmyO1) * [How to Create Evaluation Emails](/doc/how-to-create-evaluation-emails-B4u4QhcH0x) * [How to Create Generic Emails](/doc/how-to-create-generic-emails-YPGRlVGcwM) * [How to Email a Calendar View](/doc/how-to-email-a-calendar-view-mJFYsAXzvs) * [How to Set Up SMTP Connection](/doc/how-to-set-up-smtp-connection-b5R7mg2FZT) ::: :::tip Learn more on the [System Manager](/doc/system-manager-ar9EDnlVcL) pages. ::: --- **Documents** - [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB) - [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY) - [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt) - [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT) - [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV) - [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg) - [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0) - [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ) - [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC) - [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9) - [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC) - [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS) - [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)