# ◾ How to Import and Synchronize Users from Your Directory Server

:::info
Available to users with User Manager or Admin privileges.

:::

If a directory server is [**configured for synchronization**](/doc/how-to-configure-ldap-synchronization-zRqlnJJQfk), groups can be created in the [**Users**](/doc/user-manager-jY5BSEdZwv) module by importing users from the directory server. Imported groups can then be synchronized at a later time.


:::warning
Only **users imported from your directory server** can be synchronized. Users originally created in **LearningSpace Enterprise** cannot be synchronized, even if their data matches a user stored on the directory server.

:::


1. **Create or open the group to which** you want to import users.  
2. Go to the **LDAP** tab.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/31507283-c61e-4489-b6bc-879cb34c1eab/55804011.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=a0d2efb6d1e8f8b5ed36591c32064507e78991120daa04575c68dacf58a6831a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x187")
3. Turn on *Enable* at LDAP sync.  
   Further settings will appear in the tab:  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7ae80ea0-6bbd-40ea-ab8e-58269b03fe2a/55804012.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=18f16f2b5a8524e4ec99c3a5da383a1d751c36228696ca0a6e2905ce5a33962f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =642x365")  
     
4. Select a directory server from the drop-down if multiple directories are configured for synchronization.
5. The query base is automatically passed down from [**LDAP Synchronization Settings**](/doc/0c8bbadb-7cb7-43cf-97cf-dd8fd77e4554)**.**  

   
:::info
   To change the **Query base**, return to [**Directory Access Settings**](/doc/directory-access-settings-S81luUrTCx) in [**System**](/doc/system-manager-ar9EDnlVcL). The settings can be accessed with **Admin** or **System Manager** privileges.

   :::
6. Define a **Query filter** to identify the users you want to import from the query base.

   
:::tip
   ***TIP***
   * Place an asterisk ('**\***') before, after, or inside an attribute's value to apply it as a wildcard operator.
   * Place a question mark ('**?**') before, after, or inside an attribute's value to substitute for any character.

   :::

   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/cf3f7153-826d-4857-a2a8-fc3cddc4c445/55804013.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=eed002ce6600f264fc5ea7c948fbc08a6a3ca56a5b46ac9277ce0ca0597db0f4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =685x398")  
7. Select a role for the imported users.

   
:::info
   Upon synchronization, the **selected role** will be assigned to all members.

   :::

   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/469bfdcf-3fc4-4a5f-a9a3-9926bd83eda8/55804014.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=3cd6a8bcb8ca5ae4ecbf78dae05fa252e3b3149249aedc1bd51c6c7b650bd8a2&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x494")  
   **Propagate Membership Removals from the Directory Server** **Option**

   If the option is selected, the directory server membership removals will also apply to **LearningSpace Enterprise**. If a synchronized user is removed from the directory server group, the user will be removed from the **LearningSpace Enterprise** group upon the next synchronization.

   
:::info
   Users will only be withdrawn from their group membership; they will not be deleted: the removed users will still be registered in your **LearningSpace Enterprise** system.

   :::

   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/8a56f452-093e-4ffd-9fbe-0c2ea50eaa2a/55804015.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=96364fbc9c5e07d4372b6caea99c250f7f6e6d37095bc74d6a25e9bb69df09ba&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x348")

   
8. Click **Sync Now** to perform a manual synchronization.  

   
:::info
   **LearningSpace Enterprise** automatically synchronizes imported user groups during regular nighttime system maintenance.

   :::

   
   1. If you are only importing users, the system will show you how many new users are being created:  
        
      ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/abcc0a6c-9c9d-4e1a-aaa6-5dc7f117fbad/55804016.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=cbf1db66fe40c687e363df963c28d111dcc5d7a7a47a7c00d9b54339b0d7c2f8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =599x364")  
   2. If there are previously imported **users who are being updated**, the system will also **show you how many updated users** you will have in the group:  
        
      ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/d4af6099-6ef9-4b41-8413-8aea092cd1cf/66355936.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T121500Z&X-Amz-Expires=86400&X-Amz-Signature=16cb5dde27f8ee52c7b140471190b0b741cd56447247ecfa04ea61095dcfa4ba&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x496")


:::info
Related pages

* [Directory Access Settings](/doc/directory-access-settings-S81luUrTCx)
* [How to Add Directory Servers to an LS system](/doc/how-to-add-directory-servers-to-an-ls-system-ZdOMLtjPVs)
* [How to Configure LDAP Login](/doc/how-to-configure-ldap-login-J9ujZBfTLG)
* [How to Configure LDAP Synchronization](/doc/how-to-configure-ldap-synchronization-zRqlnJJQfk)
* [How to Set Up a User for LDAP Authentication](/doc/how-to-set-up-a-user-for-ldap-authentication-fz6NXMSyXu)

:::



:::tip
For further information, visit our [User Manager](/doc/user-manager-jY5BSEdZwv), [System Manager](/doc/system-manager-ar9EDnlVcL), and [System - How to](/doc/system-how-to-jhrHFUlkwJ) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)