# ◾ How to Confirm Available Standardized Patients

:::info
The page explains how to confirm available SPs for a patient scenario [**Session**](/doc/sessions-2aZ5cOyh5C).

:::

If you have available SPs, you can proceed and confirm one or more of them for a [**Case**](/doc/cases-of-sessions-pTlkcAzVwk) (patient scenario). SPs must arrive and portray the patient scenario at the confirmed date and time.


1. Go to a Case where you have available SPs.

   
:::info
   As SPs can be **requested for multiple Cases**, they are also enabled to accept multiple concurrent Cases, maximizing their chance of being selected for a patient scenario.

   :::

   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/d7fa0d9c-4095-4a18-8bdc-1afc41e6b8fa/spa1.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=86268c43c85c5eda9de4686b6cf4794cb255e722f852503a43efbbed46764347&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2504x1490")

   
   
   
2. Select **one or more** SPs in grey. Selected SPs' names will be displayed in light blue. The **Confirm** button at the Case will become active.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a67a87fe-15bf-491c-a381-abac960a1057/spa2.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2ccda85f1ba34de569024653aea634524cdce9c929857768faa2425c460c865c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2528x859")

   
   
:::success
   Confirm multiple SPs at once by selecting them from the list.

   :::

   
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/81698591-a798-4679-a73e-22f682e43f7d/spa4.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=88d83ccbc4a3dc9fef29e501ea17d9856b3f6ae6dc577c02eb2544d203294613&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x991")  
3. Click **Confirm** to continue.   
   A dialogue opens, listing the names of the SPs you are about to confirm.  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/076f8d6f-b53c-400f-a71f-1822ddc7d0bc/70386210.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=3da8a391392c6782c926fcaa12cf2f245b75950980a5ef621e82731e8a28ca06&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1044")  
4. Click **Confirm** to notify SPs that they have been confirmed for the patient scenario Session.  
     
   In the [**SPA Mobile Application**](/doc/spa-mobile-application-aS1sW4QEDb), the **appointment** will be moved from **Pending** to the **Confirmed** tab for the selected SPs:  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/2c904390-6ae1-42b9-a877-f922daa5dc5a/76908325.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c489121fd082148091ca2cc4f4892aaf0a1232850e02bd5b0836db79fddf5a70&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =314x608")  
     
5. **Confirmed** SPs will be **ticked** and **highlighted in blue** at the Case:

     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/9710a742-b2d8-4bb2-9528-fceb46e319e9/spa5.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=67302a2b7f108acb59174070c74563a1525fceb65f03b219068be1af57b755e7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =538x423")  
     
   Entering the **Recruit SP** popup, the status of selected SPs will change to **Confirmed**:  
     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/a8f63301-c3a7-4143-8524-e775a1737beb/spa6.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=43cfcedc6fabc7da78a12a1176ccf21426efab626e4f0ecfd9a7c79bbbd4a9e1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1397")

   
   
:::success
   SPA does not let you book an SP for concurring Cases. If you try to confirm an SP who is already confirmed for an **overlapping or concurrent** patient scenario Session inside or outside the current Cast sheet, the system will warn you and not let you finalize the confirmation.

   :::
   * ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/7ded0b42-960c-4940-9e56-80dc095e8c8e/spa7.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=fe646ce2653218116887b43876a387b5402d6183a173871818f9d69592626a54&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1248")

   
:::warning
   **Important**

   Confirmed SPs can still choose to **cancel their spot** through their mobile application. In this case, the SP who canceled their Case will appear as *Declined* in the SP Responses popup in the **Responses** column:

   :::

     
   ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/545f9f02-c1c6-4d44-9afd-3cb1f98f775e/70385855.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=dbbb1d8d1791692497aaa9263446fcbe3b66ca12c2c2bf0c493a0cf915d1d8cf&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

   
   
:::success
   ***TIP:*** You can create SP groups - **including all confirmed SPs** for a [Session](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/sessions-2aZ5cOyh5C) - by using the **Create SP Group** option. The group will be listed and can be managed in the [**User Manager**](/doc/user-manager-jY5BSEdZwv) under [**Groups**.](/doc/editing-groups-T4u7Vgv1PH) 

   **You can use this SP Group during setting up Events** (see [Managing Events](/doc/b111ec07-894e-4711-a29d-de8dfa58fea0) ) or **Scheduling**   
   ([Advanced Scheduling](/doc/713a18e8-dc2e-4ae9-b38f-affdbd23be04) ).  
   See more at [How to Create SP groups](/doc/5fe80c41-cc34-4f74-b02d-3c7a97a26b8f) 

   :::

   
:::success
   You can send a repeated request to SPs who have declined the patient scenario date to find out if their availability has changed in the meantime.

   :::

   
:::warning
   In the current version of the **SPA Moblie Application**, SPs can decline their confirmed appointments until the Session starts.  
   Since this could lead to difficulties in finding a new SP and/or rescheduling the Session, please consult your SP coordinator before declining the appointment at such short notice.

   :::

   
   
:::tip
   For further information, visit our [Standardized Patient Administration](/doc/standardized-patient-administration-spa-module-Ct144bz7D3) and [Standardized Patient Administration - How to](/doc/standardized-patient-administration-how-to-hIpagYNLCP) pages.

   
   :::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)