# ◾ How to Access the Intercom - SRV Legacy version

:::warning
**Important Note for Enterprise Lite Users**

This feature is for use with in-campus audiovisual (AV) inputs. Hence, it is not available for LearningSpace Enterprise Lite, which is used for web-conferencing-based virtual simulation encounters only. To unlock this feature, please upgrade to the LearningSpace Enterprise solution.

:::

## Intercom in Single Room View

The **Intercom** panel is located on the left side in [**Single Room View (SRV)**](/doc/single-room-view-srv-legacy-version-KQqZaEwBVC)**.** When entering **SRV**, the panel is open by default when you enter.

Broadcast live or recorded audio announcements with the help of the **Intercom** to the authorized hallway (learner) and/or in-room (SP) workstations (computers), speakers, or other intercom endpoints set up in a room.


:::warning
Authorized workstations, other intercom endpoints, and preset announcements are set up and enabled in the **System**. For more details, see [**How to Set Up Conditions for Intercom**](/doc/fc3c642c-49ef-44dd-9ce7-69a6cb38715d).

:::

Enter a room in **Recording** to access its **Single Room View.**

To send announcements to the workstations, speakers, or other intercom endpoints installed within the room:

a. Use the Push-to-Talk intercom button (**short-click** and **hotkey** settings available) for live announcements:

* Choose the station where you want to send the announcements:
  * select **In-Room**
  * select **Hallway**
  * click on ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7d7632f1-b7a4-48e6-a305-93a7e3f5bd0e/90309465.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=85eaa58747f42751ed69fd3c84d5b8aefae8227a9e1f06f1db2d33e180c4e0b1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50")

    
    for both.

    
    
* Click on the microphone icon and hold while you are sharing your live announcement.![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/df1304e0-e528-4442-b5d8-bb0ff7e864a3/90309466.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5640e56b8cc8a771a3cd680ad035e521b4c7b205d3682c9b510a52c2200568a7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50 =90x85")   
  Once you let go of it, broadcasting is suspended.

  
  

b. Send recorded announcements:

* Choose the station where you want to send the announcements:
  * select **In-Room**
  * select **Hallway**
  * click ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/7d7632f1-b7a4-48e6-a305-93a7e3f5bd0e/90309465.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=85eaa58747f42751ed69fd3c84d5b8aefae8227a9e1f06f1db2d33e180c4e0b1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50") for both.



* Select a preset announcement from the drop-down menu
* Send it with the blue arrow icon.![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/3997ed16-8e5a-4c4e-b1be-0ed5d2105ade/90309467.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=086b6f3f17e28c80b67b9204e5495ae9201819c61a16666a25eda143cac6df1c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::warning
***IMPORTANT:*** The **Intercom** functionality of LearningSpace requires the web browser to have **access to the microphone** of the client PC, which in turn requires a [**secure HTTPS**](/doc/how-to-use-the-https-certificate-requestupload-tool-0R6U9R0B86) connection to the LearningSpace server.  
That is, using **the microphone** of the client computer can only be conducted with a **valid SSL certificate**. (This restriction stems from the Chrome browser security regulations.)

:::

## Intercom Hotkey


With the Intercom hotkey, you can send **Intercom messages** with a **push of a key** on your keyboard. Once the Intercom hotkey is defined, users with administrator and intercom privileges can use this keyboard shortcut to send announcements.

Your System manager has to define the hotkey on the **Intercom** tab of the [**System**](/doc/system-manager-ar9EDnlVcL) module, which performs the same action as the **Push-to-Talk** button on the user interface.


:::info
You can access the feature on the following pages:

* [**Center Overview**](/doc/center-overview-co-YjriCVVct7) (CO)
* [**Single Room View**](/doc/single-room-view-srv-legacy-version-KQqZaEwBVC) (SRV)
* [**Live Activity Control**](/doc/live-activity-control-GI0f3EyKib) (LAC)

:::


:::warning
The **Push-to-Talk** function of **Intercom** is **not supported on** [**iPads**](/doc/ipad-support-technical-information-dLmeFvKofC) in LearningSpace.

:::


:::tip
See our [Recording Module](/doc/recording-module-TQ1YnPoHOI) and [Recording Module Training Video](/doc/recording-module-training-video-GRDBlFtVqE) pages for additional information.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)