# Email Settings

## Emails Tab

On the **Emails** tab, users can set

* the **email properties** of emails sent out from LearningSpace
* and the **SMTP server information**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/145f0036-9aec-4a7f-8368-ff6ebfa91900/EMAILS%20TAB.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f9530c47f56274026c7b711f5ad440b6d619e9010d31de07675168e01400d46c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x1336")

## Email Properties

Besides determining the **source address** of system-sent emails, **email templates** can be worded using **merge tags**.

### Email From Field

Emails from LearningSpace are being sent from a **specific email address**,  configured in the ***"Email From"*** field.

Within this field, you can

* **add a** **new** email address
* **remove** email address
* **select** an email address from the dropdown for a specific email
* set email address as **default**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/5b03c0c7-eb26-47a9-897c-a4920df29f61/EMAIL%20FROM_email%20properties.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f69fdbfd680c9e53b2ac23f0d3718767d2e874c3b6ee45fc4919123ab090fc3d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1476x403")


:::tip
The email address **set as default** is used **for all emails** sent out from LearningSpace - unless changed manually in this section.

:::


:::info
The sender address is set by the local IT/admin staff. You can review or update this setting within the system at any time. 

:::

### Merge tags

[**Merge tags**](/doc/field-merge-tags-KtEewhmyO1) are used for personalizing emails. When inserted, they are replaced in the email received by a specific addressee using the concrete information they stand for. For instance, [TITLE] would be replaced by the title of the activity within which the email is sent out.

### Email templates

**Email templates** can be constructed by selecting the desired form from the ***Email templates*** drop-down and typing the template text into the text field. The texts can be formatted using the relevant icons, and merge tags can be inserted by clicking the desired tag when the cursor is where it is intended to be inserted.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/3cae454b-969e-47d6-8a79-55ee23710b42/76908852.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e302bea4e45feece50734274878262b28f65450eb91d0c30549a9fe141e6b1f7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


### Learner Date Request email

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/0129e446-0b2c-45d2-8b3c-a3dc6664472c/learner%20request%20email%20template.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b57b0df319f8fef301ed0e4a8268583cf4164bfb9a98067657a5a872d66187b8&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =x991")


:::warning
The texts are saved when the ***Email templates*** drop-down is changed.

:::


:::tip
See [**How to Manage Email Settings**](/doc/how-to-manage-email-settings-3uIXOEkhy8)**.**

:::

## Inventory-related Emails

The following [Inventory](/doc/inventory-manager-vOW2yRV1Eg) Manager-related notification [email templates](/doc/how-to-manage-email-settings-3uIXOEkhy8) are available in the respective dropdown:

* Low Amount notification email
* Due date notification email

  
 ![Inventory Low Amount Email](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/12df9a6f-c953-4780-b4bd-6f40c093b051/inventory%20low%20amount%20email.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1c9012c70648351fb8f35f478a72bb343ee28755ccc8d7c79911b18b50389e7a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =863x388.5")

  
 ![Inventory Due Date Email](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/59d222b8-605d-4a68-a15f-f33ad3f1d765/inventory%20due%20date%20email.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=0a8ec8158a017737bdfca7bb3838f71a987b53c8a0d6b25412082fa9349381ed&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =941.5x333.5")


## System Notification Emails

The Notification feature informs users about **recent updates** and **new features available** in their LearningSpace system.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/a541b5b8-0eaf-4ecf-b2b3-1c0669e75b6f/NOTIFICATIONS_NEW2.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=72f627a5efc49efdacfa86990ab6413277338ad23151e45ff629804d7d72a243&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1906x777")

Notification emails from LearningSpace are being sent from a [**specific email address**](https://kb.learningspace.elevatehealth.net/doc/email-settings-uhmQ5aeTGr#h-email-from-field). 


:::tip
The sender address is set by the local IT/admin staff. You can review or update this setting within the system at any time. 

:::


:::info
For more information, refer to [Notifications Feature](/doc/110a963c-da9a-4713-b960-f63cbcd9834b) 

:::

## SMTP Server Information


:::warning
Upon initial login, LearningSpace recommends configuring **SMTP server** settings to **enable email sending from LearningSpace**. See a Network Administrator or IT professional for further assistance.

:::



:::tip
See [How to Set Up SMTP Connection](/doc/how-to-set-up-smtp-connection-b5R7mg2FZT).

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/297bde1f-91eb-4a03-b0ed-ce0895228bb3/SET%20SMTP%20SERVER%202.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9a5a97dc6dc97fca9ae9c605a33631a30406a76737800b15ce2d3ff6f768e5c4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1909x1345")

 ![SMTP Server Credentials Settings - with Password Visibility option](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/882a2265-eb8c-410b-aa04-54b4093badf6/pw%20visibility%20smtp%20server_2.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f5b3fdb966ab1a043f0ee19e4fa74d1c6befaba9274e397317a5f25758f54e7d&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =385x265")


:::tip
Find step-by-step guides for **System manager**-related processes on our [System - How to](/doc/system-how-to-jhrHFUlkwJ) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)