# ◾ Customer Aftercare One-Pager

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/9db3b48d-7844-4d84-84cb-b974c5e8d304/MicrosoftTeams-image%20%2845%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=9711b969480b58bfcc2a8b4499da926cf0d0ad68642376b1d8b3f8f17fcf2713&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =896x335")

## **🔵**Contact Details

| How to Contact Us? |     |
|--------------------|-----|
| :email: Support Email | [**ls-support@elevatehealth.net**](mailto:ls-support@elevatehealth.net) |
| :telephone_receiver: **Support Phone** | [**1-866-462-7920 **](tel:1-866-462-7920)‐ Ext. 2 |
| :speech_balloon: Chat Live | [**https://help.learningspace.elevatehealth.net **](https://help.learningspace.elevatehealth.net)*Live Help Available* |

## **🔵**Technical Support

| Technical Support |     |
|-------------------|-----|
| :arrow_forward: Usability Assistance | **▶️** Server Monitoring |
| **▶️** Short Webinars (can be scheduled for assistance) | **▶️** Daily Maintenance |
| **▶️** Extra Training (can be purchased) | **▶️** Live Monitoring for Events |

## **🔵**Customer Support 

| Customer Support Availability |
|-------------------------------|

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/6c0da235-ff99-49fd-81af-d32f613692dd/78a941ba-176b-4541-87d5-ee879995b7bd/MicrosoftTeams-image%20%2846%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=08d7b691fd5f6c93ca37cd0f2c16a270d9c46cd49e681dc388120d34b428bfbc&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1129.5x621.5")

| **LearningSpace Support** | **Business Hours (EST)** |
|-----------------------|----------------------|
| Monday - Friday       | 2:00 a.m. - 8:00 p.m. (EST) |
| Saturday - Sunday     | Available if purchased additionally and scheduled with the team |
| US Holidays           | Email and chat-based support from 2:00 a.m. to 4:00 p.m. (EST) |

| LearningSpace Help Site |     |
|-------------------------|-----|
| **▶️**  A Regularly Updated Knowledge Base | **▶️** Webinar Videos, Training Videos |
| **▶️** Notification Emails About New Features and Releases | **▶️** Tips and Tricks |

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/41fe9d07-d9a7-4ca9-b04c-80e1b3cb55bf/NEW%20HELPSITE_ELEVATE%20full%20landing%20page.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=37aed4e87d66b51e0d5e0df3194f77ff668570085ef2824b9da55b5a08c898f7&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1761x920")

## **🔵LearningSpace** Help Site 


:::tip
:arrow_forward:Watch our short Promo video!

> 
> [Elevate Help Site Promo video 1920x1080](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/b2efbdf2-73cd-4b26-b8e0-d6446a0024f0/Elevate%20Help%20Site%20Promo%20video.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=2c827a05a48047d34c99d724d3e62a2a3bd9b792d8b4e6a87c1633ea9814a372&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)


:::


:::tip
:arrow_upper_right: [**Visit the Help Site for articles and short videos**](https://help.learningspace.elevatehealth.net/)

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)