# Appointment Requests for Sessions

In the [**Standardized Patient Administration**](/doc/standardized-patient-administration-Ct144bz7D3) module, SP coordinators can create [**Sessions**](/doc/sessions-2aZ5cOyh5C) with multiple [**Cases**](/doc/cases-of-sessions-pTlkcAzVwk) and [send requests](/doc/how-to-recruit-sps-for-sessions-ZN12yo42cy) to SPs for open simulated patient positions from the individual Cases to ask SPs if they are available at the specified time and date to perform the assigned scenario.

The requests will appear as **Appointment requests** in the [SPA Mobile Application](/doc/spa-mobile-application-aS1sW4QEDb) of the Standardized Patients.


:::info
SPs receive notifications in their **SPA** **Mobile app**, where they can review the details of the simulated patient scenario and share their availability.

:::

**Appointment** requests first appear in the **Requests** tab:

The newest appointment requests that SPs have not opened yet appear **highlighted**.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/ace5a652-97fc-4854-b7c6-905f0a90bc99/76908014.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=79d6a817fd153f2b3f5588f6e1ba8562cd36c2236982193d57c6ca0251874ffa&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

The **preview of the appointments** contains:

* The cast sheet name the appointment is associated with,
* The exact date and time of the appointment,
* The subject of the appointment that derives from:
  * the case (if any) added to the appointment,
  * or the custom subject entered by the SP coordinator.

  
SPs can tap on each request to **check its details** and provide their **availability**.  
The Send Message button allows users to create a [Chat](/doc/chat-in-the-spa-mobile-app-CknEOJMUbe) and start instant messaging with their SP coordinators.  
  
 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/918fbbc2-f1d8-49e5-a38b-78dafada3922/76908015.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1ff851b494819eb3b6daad7702e2b6ec1ccf6948c717b356c38bd69c4ac710b9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
  

By tapping **Details** in the subject field, SPs can get more insight into the scenario they were requested to.


:::info
The **diagnosis and the case description** are displayed in the [Casting tab](/doc/casting-tab-1PUPxieYgL) if a Case was added to the Session.  
(See how to add a **Detailed Case description to a Case on the Details tab in** [**Case Manager**](/doc/case-manager-QdAIr4bLwJ).)

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/3956d30b-805e-44b7-962b-c77a35a44ca8/76908017.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=732425fdffb41b0362a450847090c92304b87c51e9ae05a0f0cf8c456c089125&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

  
After accepting a request, the appointment will be automatically moved to the [**Pending**](/doc/pending-appointments-8uEg8gQTig) tab on the [**Accepted Requests**](/doc/confirmed-requests-aDUPg4rnpe) page.


:::info
The status of the SP will change to ***Accepted*** in the [**Recruit SP**](/doc/sp-recruitment-gsWl9BYKkx) tab of the Case in the **SPA module**.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/0e07f78b-7f51-47a2-93f6-66743ff934de/76908016.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=5789f036b3ef9fdcd0f6e3ecaff2f4ff2b8f5f3fb392964aa086c880719b9d6b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

SPs can also **decline an appointment** if they are not interested in the simulated patient position:


:::info
The status of the SP will change to ***Declined*** in the **Recruit SP** tab of the respective Case in the **SPA module**.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/71145c70-f4af-4dd0-93dc-cd0305e9cf66/24123935.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=dbe7428343922eb94b1ebb692e007ae628322df1d0790dfa5d5e5f24cf472210&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  
  
SPs can send [**instant messages**](/doc/chat-in-the-spa-mobile-app-CknEOJMUbe) to the SP Coordinators at any point of the process by using the **Send Message** button:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/48ddf0a7-308b-4fe9-b28a-e3ce1797eaa8/0c29beec-0bb3-42cf-9e61-4c7aef39a31f/76908018.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=19a005a61d5310fb8471c5ee168aba8456feb673ab5f12ae923bff6cc61768d5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =273x486")


:::tip
For further information, visit our [Standardized Patient Administration](/doc/standardized-patient-administration-Ct144bz7D3) and [Standardized Patient Administration - How to](/doc/standardized-patient-administration-how-to-hIpagYNLCP) pages.

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)