# 🆕 AI Subscription

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b31e2c0a-80d6-4004-84d0-768d51ef51fe/ehli_AI%20LS%20assistant.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ee6c68945de4fa5051b3fc3b76cbbfaa4211c049bea2db7c861e6141c1e1cec4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =307x179")


## **Overview**

**The Ehli - AI Subscription feature is now available in LearningSpace!** 

It gives everyday users a clear way 

* to see whether **AI features** are **available**, 
* to start or request a *60-day AI Assistant Trial*, 
* to understand the **remaining trial time**, and 
* to contact the right administrators or Elevate Healthcare when support or renewal is needed. 

  

The **Ehli - AI Subscription** marks *LearningSpace’s first subscription-based product line*, offering **scalable**, **value-based** access to our **AI-powered capabilities**.


:::success
**Ehli offers:** 

**Significant time savings** for faculty and staff.

**Improved quality and consistency** in evaluation workflows.


**__The Ehli - AI Subscription includes:__**


1. ***Video Transcription***
2. ***AI Assistant for Faculty (FON) Checklists*** *(Video Transcription is a pre-requisite)*
3. ***AI Assistant for OEQS Checklists***

:::

| **Feature** | **What you get** | **Where** |
|---------|--------------|-------|
| **Video Transcription** | Written transcript of a recording | Video Review → **Transcript** |
| **Checklist Assistant** | Suggested checklist answers from the transcript | Video Review → **Data Entry** |
| **OEQS Assistant** | Help matching learner answers when scoring | **OEQS** → Scoring |

| **User Group** | **Main Capabilities** |
|------------|-------------------|
| **Admins and System Managers** | * **View AI subscription status** on the Dashboard and in System > Ehli; <br> * **Start the AI Assistant Trial** after accepting the terms and conditions;  <br> * See **feature** availability, expiration dates, and subscription history; <br> * Receive relevant **email notifications**. |
| **FON Data entry and OEQS Data entry users** | * See **AI subscription status** in the relevant work areas, <br> * **Request access** to the AI Assistant Trial, and  <br> * **Contact local LS admins** when AI access is not yet available or has ended. |
| **Learners** | * Can have access to **transcription** if it is enabled for them. |


:::info
IMPORTANT: This is a **cloud-based service**, which incurs operational costs.

:::


## What’s New?


:::tip
***‘Ehli AI***’ tab has been introduced in [System Settings](/doc/system-manager-ar9EDnlVcL) for managing **AI Subscription**.

***“Ehli AI - Enterprise Plan Trial”*** is visible on this tab, under *Subscription*.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/71e89b6e-b960-4e7c-8f2a-e635ae89187b/EHLI%20TAB%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=df1a67a08e983c9333b592f1275f5c0dfda5ccee23f7ce6ab36d64839e9b588e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =582x472")


Once the feature is available in a LearningSpace instance, LS admins receive an in-system notification ***“Start AI Assistant Trial***”, introducing the AI Subscription.   
  
 ![ ](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/6651149a-d0ac-4dd3-a8b2-da3f259a838a/START%20AI%20ASS%20TRIAL%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=a1b8c84e2c0ca934068e012c728363eb5a800dc87d9cc842c6dbc5f383fd980a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2255x1181")


:::info
Administrators can **manually enable the trial** in [System Settings](/doc/system-manager-ar9EDnlVcL) after agreeing to *the Terms and Conditions* and selecting ***“Start 60-day trial”***. 

* A 60-day trial begins upon opt-in.

:::

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/30e480ab-5fe8-40e3-9155-102395d240fe/EHLI%20TAB_START%20TRiAL%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f439d7db844a4366bf95a71f028f8bad4ff1f1e9bda7469d4d140f3f1937c306&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1113x594")

 ![Ehli AI Trial - Active](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/9878a806-e3d7-47ce-b7ab-df9156543a23/ONGOING%20TRIAL%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=4ace2ac17ccb04666cb226b145e785aa78c6c9fd84f5119fc8d70acf429bf82b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =2128x1143")

## How to start and manage the AI Assistant Trial (Admin users)

Admin or System manager users receive an **email** when faculty request the AI Trial.

This section guides you through the process of starting the Trial period:

1\.      Open LearningSpace and go to the Dashboard. The header shows the current AI subscription state.

2\.      Select “***Start*** ***AI Assistant Trial*** “ 

* from the **Dashboard header**, 
* the **System Manager > Ehli tab**, 
* or the **AI information modal.**


:::success
**TIP:** Admins can  also start the trial from the *FON Data Entry* checklist, the *Transcription* tab, or the *OEQS Scoring* tab.

:::

3\.      Review the AI feature overview and **accept the terms and conditions**.

4\.      **Start the 60-day trial.** LearningSpace automatically calculates the trial end date and updates the trial status everywhere it is shown.  
  
 ![AI Assistant Trial - Active](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/859f4de6-4d93-4abf-a6b3-00748cb2f453/AI%20ASSISTANT%20ENABLED_dashboard%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=ea3773397590db878bf721701fc18f89ff55ab786eeef5254fb73dc46f7ee0cb&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =792x351")

LearningSpace admins receive a **reminder email 30 days before** the subscription expiry.


:::info
If the trial **expires** or the **subscription is** **not renewed**, AI features become **unavailable**:

* AI functionality is **disabled**.
* The System displays ***“Trial Ended.”***  

IMPORTANT: All previously generated data **remains stored in the database**, but will be unavailable on the user interface.

:::



:::tip
Use the *“**Contact us”*** button to reach out to Customer Support and **extend the subscription**. (`ls-support@elevatehealth.net`)

  
Once **purchased,** the following **AI functions** can be enabled with the respective toggles:

* [*Video Transcription*](/doc/how-to-use-the-video-transcript-tool-6PmP9R5w1g)
* ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/4a72a3c1-b16c-4607-a3f5-b498bfb29bcb/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=e3d1cd489e0993e0f9207798b4449f4ccf4bc9c04f2822e0b9cda1fb0e0d084a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =326x59")[*Checklist Assistant *](/doc/checklist-ai-assistant-0sOEFDGUp2)  
  *(needs Video Transcription enabled)*
* [*OEQS Assistant*](/doc/oeqs-ai-assistant-O0ye9YpFeG)

:::


:::success
Learn more on the [How to Start and Manage the AI Assistant Trial](https://kb.learningspace.elevatehealth.net/s/f1c201f9-cae8-4a48-a5ca-c1235e201d00) FAQ page.

:::


## How to request access to the AI Assistant Trial (FON and OEQS Data entry users)


1. Check the AI status indicator on the *Dashboard, SRV* [*Transcript*](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/how-to-use-the-video-transcript-tool-6PmP9R5w1g)*/Data entry panels*, or the [*OEQS scoring*](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/oeqs-ai-assistant-O0ye9YpFeG) *panel*.
2. Choose “***Request AI Assistant Trial***” in the header if AI access is not yet active.  

   ![Request AI Assistant Trial From Admin](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/afb693e8-8c06-41ac-8d9c-2661ec7668f9/request%20trial%20from%20admin_NEW%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=de1ef7e468e899cc292c4bf1cad6941af879b8946d1c953c81df7356d20b5c03&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1974x364")

3\. **Submit the request** by clicking ***“Request 60-day trial”*.**  
After you submit the request, the status changes to *“**Request pending”*** until an admin starts the trial or an active license becomes available. LearningSpace confirms the request and **notifies users** with admin or system manager privileges via **email**.

4\.  ![ ](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/bc529529-9933-44f4-890f-8a4085714b2b/AI%20trial%20header_FON.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c3abcf6eb59aaccecc0c6cf506f061d48961447a0bf462ad71ce9010a832d619&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =301x247")Once the **trial has been started**, “***AI Assistant Trial”*** is indicated in the header, along with the remaining trial time.


The ***“EHLI - AI ASSISTANT TRIAL”*** box will be available in the Single room view (SRV) *(Data entry and Transcript tab)* and OEQS Scoring.

 ![Active Ehli Trial - Data Entry tab (SRV)](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/1128c205-58fa-4731-89e5-493b6539edae/Ehly%20trial%20active%20FON_SRV_DATA%20ENTRY%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=b518283f8febe19e35acca4f5c996f2c77098e28ac4e26ca71bfdfafd31624c9&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =493x1384")


:::info
**Note:** Checklist Assistant is available only for videos recorded **after** the AI subscription is activated.

:::

5\.  Once the **trial has ended**, it shows up as ***“Ended”***.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/45594f20-87c1-41d9-8a3a-2fcebfa472a4/trial%20ended_header_fon.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=f57ea62bc2b1dbbddf91e9b0bf47b9620979c7bc8b501d351620ca703617194e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =423x222")


 ![AI Assistant Trial Ended - Request Full Access](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/b7a16d75-01b2-4b5a-9b00-5e5500aefb3b/TRIAL%20ENDED_SRV%202.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=534dd4456901f37043c2993590cc4e3c469e3db896b65c9b07636b58eda70891&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "right-50 =368x270")To **submit a request** for continued access to the AI Subscription features in LearningSpace, use the “***Request full access button”*** in the Single Room view (only for trial users). 

Local LS admins receive all **requests about purchase or renewal in** **email**.


If the **subscription has been purchased/extended,** this is what you see as a Faculty member during data entry:

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/8f083b11-98ec-407c-a3dd-2a78acdd3857/checklist%20assistant_sRV_Subscription_OFF%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1f28713a4ee3bc4f979146fe564ea7519f0e542750d99ca6b729227f7f51d98f&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject "left-50 =506x641")**Use the toggle** to enable *Ehli AI Checklist Assistant* for your account (same in OEQS Scoring).


:::info
If a subscription has expired, nothing appears in the user interface.

:::



:::success
Learn more on the [How to request access to the AI Assistant Trial](https://kb.learningspace.elevatehealth.net/s/8d0a4c21-35d2-49fb-97c2-0489b89d7e81) FAQ page.

:::

## Brief Summary


:::tip
* When **faculty request a trial** or request full (paid) access, LearningSpace sends an **email notification** to administrators so they can act on the request.


* The **free trial lasts 60** days. Around day 30, Admins get a reminder. On day 60, the trial ends, and AI features stop until you subscribe.
* System managers must keep all three **AI Function toggles on** in *System Manager → Ehli AI*. If a feature is missing for users, check these toggles first.
* **Transcripts** are created only for videos recorded **while a valid trial or paid subscription was active** (with Video Transcription enabled). Older videos usually have no transcript.

  

:::

## **When AI subscription is unavailable**

### **Transcript Tab**

The **Transcript tab** in SRV **remains visible** even when AI features are disabled, using a **blurred preview** to indicate where transcript functionality would appear, without generating transcripts in the background.


:::tip
*“EHLI- AI ASSISTANT TRIAL AVAILABLE”* script is visible, and trial can be initiated with the ***Start AI Assistant Trial*** button.

:::

 ![Ehli AI Assistant trial available - Transcript tab (SRV)](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/46256969-5cff-47a0-9aaa-458107465e38/TRANSCRIPT_EHLI%20TRIAL%20AVAILABLE_Start%20button_SRV.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=1e900843cbc1f27826305d27ad425d98955c31bb3c0668f2a652888cd7762359&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1975x832")


### **Checklist Pages** 

For users with the relevant privileges *(Faculty / OEQS evaluator),* an **info box appears at the top** of the checklist when the AI Assistant is **unavailable.**


:::tip
*“EHLI - AI ASSISTANT TRIAL ENDED - AI analyzes the transcript and highlights likely answers to speed up scoring. Request full access.”*

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/03fa1014-cf0e-4191-ba80-50d24eef65d4/ad1acc4e-b83f-4223-a63d-65c9eb3755d5/trial%20ended_srv%20data%20entry%202.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260909%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260909T120000Z&X-Amz-Expires=86400&X-Amz-Signature=c3264de43b853b07eb2ed6c038299dc21e1ad18b5a6ea2292d7965bd3202079e&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =309x700")

:::



:::info
**For more information about the AI features of LearningSpace, see:**

* [Checklist AI Assistant](/doc/a5496a2a-c4bc-4327-aec5-0cbefd687e1c) 
* [OEQS AI Assistant](/doc/1bad5ad1-a476-43ae-884e-c6fba6322499)  
* [How to use the Video Transcript Tool?](/doc/f5f82b31-305b-4973-ac95-6aebc72fd7d6)
* [AI tools in LearningSpace](/doc/ef7be453-2b82-473c-9ec1-aae32b3311ec)
* [AI tools in LearningSpace - How to](/doc/747f6b97-0c16-4c7e-9c7f-eb32426543c7)

:::

---

**Documents**

- [User Guide](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/user-guide-WPv4VxhtWB)
- [FAQ](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/faq-YoxOQOjvnY)
- [Training Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/training-videos-D2ycsEwqPt)
- [Module Introduction Videos](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/module-introduction-videos-I6OQ6H7SUT)
- [Release Notes](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/release-notes-BcFFMsc0RV)
- [Distance Learning with LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/distance-learning-with-learningspace-eAfwW23Hxg)
- [Preventing Copy-Paste in LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/preventing-copy-paste-in-learningspace-sPD0IIUuk0)
- [Important Technical Notification Regarding Adobe Flash Player](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/important-technical-notification-regarding-adobe-flash-player-eQtMLwLmTJ)
- [iPad support - Technical information](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/ipad-support-technical-information-dLmeFvKofC)
- [TeamViewer Link](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/teamviewer-link-QyKZBMqUT9)
- [YouTube videos about LearningSpace](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/youtube-videos-about-learningspace-TMb3zdc0LC)
- [Customer Aftercare One-Pager](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/customer-aftercare-one-pager-GBWMe1BcfS)
- [Case Studies](https://kb.learningspace.elevatehealth.net/s/ent-hs/doc/case-studies-VcAbFqXSz7)